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30Reviews2Q&A
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Momof2 wrote a review May 2019
1 contribution
We had a lot of fun! The staff were really really helpful and friendly! We can't wait to go back again!
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Date of experience: May 2019
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elainesQ7045MH wrote a review Apr 2019
Woodmere ny52 contributions21 helpful votes
I recently had the pleasure of going to this well run well organized workshop. The staff is amazing. They are hands on helpers and also provide individual instruction. We were able to make cuff links pix frames and a decorative mirror. We ranged in age from 70-9 and everyone had a super time
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Date of experience: April 2019
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Lorinda R wrote a review Sep 2018
2 contributions1 helpful vote
I took my 6 year old granddaughter to Glass Works on the advice of a friend and I'm so glad I did! She chose her project and a lovely staff member introduced herself and explained to her how this all worked and advised us that if we had any questions she would be available. Despite a large summer camp group of kids to also assist, she was true to her word and gracefully helped when needed. She was positive and affirming throughout. After her creating was done we looked at other options, visited the amazingly decorated bathroom (no, really!) and were delighted when our teacher took time to explain to a little girl what would happen next. The piece would be ready for pick up in a week, so we went on our way, to return another day to get the finished product. I am now in the process of organizing an outing for adults... we're looking forward to it. I recommend this place often, now. Great experience for all ages!
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Date of experience: July 2018
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Response from Kyliedevil, Front Office Manager at Glassworks Studio
Responded Sep 8, 2018
Thank you for your lovely review, we are pleased that you enjoyed your Glassworks experience.
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Life3000 wrote a review Jan 2018
Morris County, New Jersey1 contribution3 helpful votes
I like coming to this store. It can be a fun day with the kids to make nice keepsakes`. I do find the screens when paying asking for tipping stressful. Several levels of tipping are calculated out for you to tip (similar to restaurant tipping.). It's not that I am against all tipping, but I do not think I should tip for what seems to be an included service. If the owner wants to pay her staff less and have customers tip, I suggest that they just charge more and remove the begging for tips. The way it is, if I tip, I feel angry that I tipped for something that I think should be included and if I don't tip, I feel guilty that I did not tip and continue to debate the issue in my mind ruining my experience that I just had. Either way I loose, which means I go less often.
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Date of experience: January 2018
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Response from Kyliedevil, Front Office Manager at Glassworks Studio
Responded Jan 9, 2018
Thank you for taking time to write your review. The tip option is included to give you the opportunity to reward the staff for the excellent level of service that they provide. You are under no obligation to tip and a no tip button is included on the screen. We certainly don’t think bad of you if you do not include a tip and hope that you continue to visit us at the studio.
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nikim wrote a review Oct 2017
New Jersey246 contributions42 helpful votes
I took my daughters, 6 and 10, to complete a project on a day off from school. Because it was a holiday I reserved our seats ahead of time, I recommend this, while there are many seats you never know if large parties will be taking place. In our case, the place was fully booked. Myself and my 10 year-old made our own creations while my 6 year-old made a kit they offered. It was perfect for her to put together. The staff was helpful and attentive throughout our visit, even with a full studio. We spent about two hours there and a week later we had our final products. Definitely worth a visit and we will be going back.
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Date of experience: October 2017
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Response from Kyliedevil, Tracy at Glassworks Studio
Responded Oct 18, 2017
Glad you enjoyed your visit. Thank you for your review and the great advice about reservations; we always recommend booking ahead for weekends and holidays.
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