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Frederick Visitor Center

Open Now: 9:00 AM - 5:30 PM
Open today: 9:00 AM - 5:30 PM
Review Highlights
Beautiful facility

The staff here were very welcoming and knowledgeable. There were several enriching displays of... read more

Reviewed 3 weeks ago
TherapyBoxInc
,
Ellicott City, Maryland
via mobile
All you need to know as a first time visitor is here

This visitor center is neat, well organized, with very informative displays all around the main... read more

Reviewed January 1, 2019
Hector R
,
Washington DC, District of Columbia
Read all 184 reviews
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Certificate of Excellence
Traveler Overview
  • Excellent84%
  • Very good14%
  • Average2%
  • Poor0%
  • Terrible0%
Travelers talk about
“free parking”(13 reviews)
“first stop”(12 reviews)
“short film”(5 reviews)
About
Open Now
Hours Today: 9:00 AM - 5:30 PM
See all hours
Suggested duration: 1-2 hours
Contact
151 S East St, Frederick, MD 21701-5918
Website
+1 800-999-3613
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Show reviews that mention
All reviews free parking first stop short film great place to start self guided walking tour local attractions answered all of our questions knowledgeable staff lots of great information information desk recommend stopping here great introduction gift card desk provided great recommendations clean restrooms walking tour of downtown
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1 - 10 of 182 reviews
Reviewed 3 weeks ago via mobile

The staff here were very welcoming and knowledgeable. There were several enriching displays of Frederick history. I definitely reccomend stopping by before exploring the rest of Frederick.More

Date of experience: January 2019
Thank TherapyBoxInc
FrederickVC, Manager at Frederick Visitor Center, responded to this reviewResponded 3 weeks ago

We are very pleased to hear that you felt welcome and well informed in our Visitor Center! Visitors who stop here first enjoy the advantage of parking assistance, maps, coupons, and an orientation film. We are always happy to add a personal touch by recommending...More

Reviewed January 1, 2019

This visitor center is neat, well organized, with very informative displays all around the main room. Furthermore, the staff is friendly and very knowledgeable, so you should start your visit here to take advantage of all that the Frederick area has to offer, in an...More

Date of experience: December 2018
Thank Hector R
FrederickVC, Manager at Frederick Visitor Center, responded to this reviewResponded January 2, 2019

We agree that the Visitor Center is the place to begin your Frederick experience! Thanks for your review.

Reviewed December 10, 2018 via mobile

This visitor center has everything a stranger could want: an amazing array of exhibits from the town's founding to the present, with some themes, like transportation, the National Road, C & O canal, B & O Railroad; the Civil War, African-Americans, and a lot more....More

Date of experience: November 2018
1  Thank M5819JNmichaelc
FrederickVC, Manager at Frederick Visitor Center, responded to this reviewResponded December 12, 2018

Thank you very much for sharing your experience at the Frederick Visitor Center. We welcome "strangers" to Frederick County as new friends, and we are happy to know that you truly felt welcome and well-informed during your visit!

Reviewed November 18, 2018

The staff was amazing! They were super helpful and super nice! A very large selection of brochures on places in the Frederick area. I was very happy that I stopped here first when I arrived in Frederick. Visited Cunningham Falls State Park (about 30 minutes...More

Date of experience: November 2018
Thank hikerflyboy
FrederickVC, Manager at Frederick Visitor Center, responded to this reviewResponded November 20, 2018

Thank you for your kind words. We love our jobs and are always happy to help! The Visitor Center is a great place to start your experience; you can not only learn about the area from our staff, but also enjoy the exhibits and a...More

Reviewed November 12, 2018

We got into Frederick on a Sunday afternoon and went to the visitors' center first. We saw a shortfilm presentation on the area and what it offered. The center is full of literature, and the people at the desks are friendly and knowledgeable. We left...More

Date of experience: October 2018
Thank GreenUnicorn
FrederickVC, Manager at Frederick Visitor Center, responded to this reviewResponded November 14, 2018

Thank you so much for your detailed review. On Saturday and Sunday, parking is free behind our building. During the week, our six spots are limited to 45 minute parking in order to welcome new guests to the Visitor Center. But, as you mentioned, if...More

Reviewed November 6, 2018 via mobile

We really enjoyed the walking tour of the city provided by the visitor center. We even got free parking. The art center and river walk were lovely.

Date of experience: October 2018
Thank kwchris154
FrederickVC, Manager at Frederick Visitor Center, responded to this reviewResponded November 7, 2018

What a lovely photo; thanks! We are happy to hear that you enjoyed the Delaplaine Art Center and Carroll Creek. Please visit again!

Reviewed November 1, 2018

I really appreciate the folks who work at the Frederick Visitor Center: They know they area, and they're friendly. What more could you ask for??! The building itself is welcoming, has some good displays. The best-kept secret is that you can get a Frederick city...More

Date of experience: September 2018
Thank healthymama
FrederickVC, Manager at Frederick Visitor Center, responded to this reviewResponded November 2, 2018

Thank you; we really appreciate our local ambassadors too! The Downtown Frederick Partnership Gift Cards can be purchased 7 days per week, between the hours of 9:00am and 5:00pm, and they truly do make a wonderful gift!

Reviewed October 8, 2018

Lots of information on the area. Clerk was quite helpful with suggesting places to visit and providing information about the town.

Date of experience: October 2018
Thank Kana60
FrederickVC, Manager at Frederick Visitor Center, responded to this reviewResponded October 28, 2018

Thanks for your comment. Frederick is a wonderful place to visit at any time of the year; consider a winter visit if you get the chance!

Reviewed October 2, 2018 via mobile

Just what I was looking for It has all the information and places and Frederick that I wanted to go to

Date of experience: September 2018
Thank Charles S
FrederickVC, Manager at Frederick Visitor Center, responded to this reviewResponded October 3, 2018

Thank you, Charles! This is exactly why we love what we do!

Reviewed October 1, 2018

Very friendly and knowledgeful staff. They had great recommendations with something for everyone in our group.

Date of experience: September 2018
Thank Richard K
FrederickVC, Manager at Frederick Visitor Center, responded to this reviewResponded October 2, 2018

We enjoyed your visit, and we hope you will visit again!

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