iFLY Indoor Skydiving - Atlanta

iFLY Indoor Skydiving - Atlanta: Hours, Address, iFLY Indoor Skydiving - Atlanta Reviews: 4.5/5

iFLY Indoor Skydiving - Atlanta

iFLY Indoor Skydiving - Atlanta
4.5
Game & Entertainment Centers
11:00 AM - 7:00 PM
Monday
11:00 AM - 7:00 PM
Tuesday
11:00 AM - 7:00 PM
Wednesday
11:00 AM - 7:00 PM
Thursday
12:00 PM - 8:00 PM
Friday
12:00 PM - 10:00 PM
Saturday
9:00 AM - 11:00 PM
Sunday
10:00 AM - 10:00 PM
About
Ever dream of flying? Now you can at iFLY Indoor Skydiving in Atlanta. Experience the thrill of skydiving without having to jump from a perfectly good airplane - no falling, no parachutes, just you floating on a smooth cushion of air with our professional instructor right next to you. No special skills are needed, just a sense of adventure. iFLY is safe for kids 3 and up, fun for the entire family, and perfect for birthday parties or groups. iFLY is the experience of a lifetime.
Suggested duration
2-3 hours
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4.5
200 reviews
Excellent
160
Very good
30
Average
4
Poor
3
Terrible
3

ALR
1 contribution
Jul 2021
The customer services was terrible! My 12 year old son got left out right before his team was going to enter the cylinder. I had to go ask one of the team leaders if he was going to fly. The gentleman's attitude was far from inviting and cordial. They basically overlooked my son and put him in the front of the line so he could be the first to fly. Then, after I received my credit card bill I was billed twice for the flights. Apparently when I booked on their website, I was booked for 2 reservations instead of one. I was not asked when checking in with my son to confirm the reservations for 2, when they saw I only had 1 child. I called and left a message and never received a return call. I had to call once again and finally spoke to 3 or 4 different individuals. I was basically told I booked 2 reservations and I would not get a refund for 1 of the reservations. I would not recommend this event due to poor customer service and the unwillingness to help a customer. I am in the customer service business and have ALWAYS presumed the customer is right no matter what if you want the business! There are always exceptions to every rule!
Written September 13, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Cayla M
This sounds like a frustrating experience. We pride ourselves on our world class customer service and we're genuinely sorry you feel you didn't receive that. Oftentimes our customers book multiple packages to get more Flight time, or sometimes one person in a group backs out and the other uses their Flights, so a person flying on a reservation meant for 2 is not abnormal for us. Unfortunately you noticed the issue quite far after the experience where the service had already been provided. We have put multiple measures in place to ensure our guests know what they're purchasing and how much they're paying including showing the quantity and total amount to be charged multiple times during the checkout process and sending confirmation emails with the quantity purchased and total charged. Even though the experience cost you a bit more than you were expecting, we hope the smile on your son's face while flying made it a little bit better.
Written September 21, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Willa B
91 contributions
Jun 2021
This experience was way better than I thought. I loved it!!! The staff was great, they made me feel comfortable so quickly. I can not wait to do this again
Written August 7, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Cayla M
Willa, your positive feedback makes our day! Thank you for sharing these kind words about your indoor skydiving experience and our staff at iFLY Atlanta. We appreciate your business and can't wait to fly with you again soon!
Written August 12, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Crystal N
Warner Robins, GA343 contributions
Jun 2021
Overall, we had a great experience. We came here to celebrate my Daughter's 16th Birthday. The anticipation was worse than the actual flight itself. I enjoyed it but guess I was expecting more of a thrill. Our instructor (Rafi) was great and showed us all a good time. I'd come back again for a more personalized experience and more flight time.
Written June 25, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Travis D
Thank you for the nice review Crystal! We would love to have you back to get more one on one time with our Instructors.
Written June 28, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Willa B
91 contributions
Jun 2021
It was amazing, thrilling, and wild. I love love love this experience. The instructors we amazing, they did a great job of relaxing your nerves and making the experience you will remember for the rest of your life.
Written June 11, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Travis D
Thank you so much for the great review! We are thrilled that you had an epic experience with us!
Written June 14, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Heather R
Athens, GA86 contributions
Apr 2021
This was amazing. My kid chickened out and the staff were excellent and offered me extra time so I was not out of money. I had a blast. So much so that I have now signed up to do a real tandum jump. Definitely worth the trip and price.
Written April 12, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Travis D
We are so glad you enjoyed yourself! We would love to see you and your kid again when the time is right!
Written April 13, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

amyw2012
Birmingham, AL1,711 contributions
My son has wanted to do this for a while, so our family went to celebrate his birthday. We called 2 weeks before and had our pick of reservations on a Saturday. We had a party of 6. We wore masks the entire time, but when you go in the waiting area immediately before flying you tuck them under your chin strap. When we first walked in we signed in and got weighed. We then waited for our instructor. He gave us our suits, helmets, goggles, and earplugs. I also couldn't get one of my rings off, so I had to wear a gardening type glove on my hand as to not scrape the glass. He brought us in a room and gave us a quick run down of how to hold our heads, arms, and legs. He also showed us a few symbols that he might show us in the tunnel to change our positioning for which I immediately forgot most of. He has worked hi for a few years, and he seemed very seasoned. Our group had a fairly easy time during the short time ( about a minute and 30 seconds each flight). He was able to let go of us a lot. We bought the 2 flights apiece with the high add-on for the second flight. We watched a group before us who seemed to have a lot of trouble, and their flight instructor never let go. We got video and one picture included. We followed the instructions on a paper they have us. I wish all media was included instead of having to choose only one of each. Following our flight, our instructor went in to show us his really impressive moves. He was definitely an expert. He had many smooth tricks and stood on the ceiling effortlessly. After that we got our certificates. This was a fun experience, but it was kind of pricey for short amount of time. I am very glad we tried it.
Written March 22, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

John T
Atlanta, GA9 contributions
Dec 2020 • Solo
Fantastic Flight at iFly Atlanta! It is a great choice for someone who doesn’t want to outdoor skydive but wants to try something like it. Sham was a great instructor! Best advised if you do two flights and include the High Flight package for a great deal. The first flight will give you a chance to get a hang of flying and the second will let you test out what you learned the first time. Definitely a must if you have an iFly facility near you or if you are visiting Atlanta.
Written December 30, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Carlos L
Doral, FL379 contributions
Jul 2020 • Family
Kids just loved it, Very safe for both COVID-19 and for the people who want to try and fly. Make sure you call and make reservations. Even though is short , the kids enjoyed every second of it.
Written August 29, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Julie D
Opelika, AL12 contributions
Jan 2020 • Friends
I loved this experience. It's adventurous in a safe, controlled environment. It's fun watching the groups before you too. Great instructor. Felt very prepared going in. Next on to some real skydiving!!
Written April 2, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

JIMMY A
Atlanta, GA1 contribution
Dec 2019
Had a great time. Our instructor Hunter was cool. Unfortunately they had a couple of power outages that day so we were not able to do the high fly but still the experience was a lot of fun. My wife was like a kid and laughed the whole time flying. I did make the mistake of finding IFly on TripAdvisor and figured I was getting a good deal through them only to find out I over payed by $40. Go directly to they're site to book your visit ! Thanks for nothing TripAdvisor ! I wont be booking anything through you again! IFly even offers a bigger discount on another visit, but you have to buy it that day. We got ours and will be catching more air in 2020.
Written December 18, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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