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Aura Spa & Salon

Closed Now: 9:00 AM - 8:00 PM
Open today: 9:00 AM - 8:00 PM
Review Highlights
Customer service is exceptional!

I choose to stay at the Hilton Short Pump because the have a spa on site. Every year my husband... read more

Reviewed April 23, 2018
Melissa_and_RobertP
,
Shawsville, Virginia
Couples massage

My husband and I had a wonderful experience today at Aura!!!! The staff was very professional and... read more

Reviewed June 16, 2018
Leslie V
,
Mechanicsville
via mobile
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Traveler Overview
  • Excellent64%
  • Very good9%
  • Average18%
  • Poor0%
  • Terrible9%
Apr 23, 2018
“Customer service is exceptional!”
Jun 16, 2018
“Couples massage”
About
Closed Now
Hours Today: 9:00 AM - 8:00 PM
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Contact
12042 W Broad St, Hilton Richmond/Short Pump, Richmond, VA 23233-7689
Website
+1 804-622-6000
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1 - 10 of 11 reviews
Reviewed June 16, 2018 via mobile

My husband and I had a wonderful experience today at Aura!!!! The staff was very professional and caring. The massages were out of this world and the ambiance was soothing We loved the steam room/shower before the massage!

Date of experience: June 2018
Thank Leslie V
Reviewed April 23, 2018

I choose to stay at the Hilton Short Pump because the have a spa on site. Every year my husband and I visit Richmond in April and I have Saturday all to myself so I arranged several treatments. I had a 50 minute massage, a...More

Date of experience: April 2018
Thank Melissa_and_RobertP
Reviewed May 7, 2017 via mobile

My girlfriend and I got the couples massage this past weekend. Had a great experience both with the hotel and the spa. Shelly, the girl that took my reservation was great. Very informative and was just so pleasant to talk to. Our therapist were very...More

Date of experience: May 2017
Thank 987jimp
Reviewed July 21, 2016

Lisa greets you as a celebrity and treats you as such from beginning to end. Their service is so impeccable that the spa director/manager allowed me to soak my feet in the pedicure chair because she was so disappointed that I could not fit the...More

Date of experience: July 2016
2  Thank Shan143
Reviewed July 9, 2016

we went for a couples massage. the lady that did my husband had on pants that made swooshing noises every time she moved. both ladies had to walk to the back of the room about 10 steps to get the hot stones which interrupted the...More

Date of experience: July 2016
1  Thank D C
Reviewed June 24, 2016 via mobile

This was a surprise for me. We drove up from Virginia Beach for my birthday for the weekend. The ambience was everything! The customer service was 100%! There are no words to describe my massage. I have received a lot of massages in my life...More

Date of experience: June 2016
1  Thank ChaneyFamily
Reviewed May 29, 2016

This is not a review for the hotel only the Aura Spa. First, if you only want an excellent massage, this place gets 5 stars.The issue is I like the entire spa experience and you don't get that at Aura.To me a wonderful spa experience...More

Thank Phil J
Reviewed February 4, 2015

On January 31, 2015, my friends and I were in Aura Spa & Salon to celebrate a life event. The idea was to put together a nice spa day for my friend that was pregnant. Our combined scheduled services were two pedicures, reflexology, massage, and...More

1  Thank Larissa H
Reviewed June 23, 2014

Express massage and a pedicure in a beautiful, relaxing, colorful setting! The champagne and infused water was a bonus! I felt lie a new person when I left! I can't wait to go back!

Date of experience: June 2014
2  Thank Terri G
Reviewed August 27, 2012

We have been to the Aura Spa 3 times now. This trip we spent a lot of time there - my wife got 3 different services and I stuck with the 90 minute massage. The staff is very nice. The therapist is attentive and the...More

Date of experience: August 2012
1  Thank Rob_Gillis
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