We only had an afternoon in Anchorage but wanted to see some sights. I called Susan about a week before our arrival, so glad I did. Susan was very nice, I told her the time we had and her response was "no problem for us". John was at our hotel 10 minutes prior to departure and we had a fabulous time. John is so knowledgable about the area and not just the typical tourists spots. We saw amazing glaciers, salmon running and moose, elk, caribou, brown bears, black bears at the animal rescue center, John knows the animals by name. John was patient, explained everything and made our afternoon so much fun, we learned alot about Alaska and look forward to returning when we have more time. John and Susan, we will certainly call your company again, thank you for making 2 visitors from Green Bay, WI feel so welcome.