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Bill Speidel's Underground Tour

#44 of 252 Tours in Seattle
Seattle, WA, USA
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About Bill Speidel's Underground Tour
The Underground Paranormal Experience gives you the expertise and equipment to do your own investigation. Search for paranormal activity in the famous Seattle Underground using the same sophisticated investigative equipment employed by trained professional paranormal investigators. The Underground Paranormal Experience may haunt you for the rest of your life. Don’t Watch Ghost Hunters. Be One!
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Hours Today: 9:00 AM - 9:00 PM
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Ashley W wrote a review Sep 2020
1 contribution
This place let us book tickets online for no one to answer the the phone or show up for the tour. This is poor poor business and so shady to take peoples money and no one to show up. We will never again use this company.
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Date of experience: September 2020
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Scott M wrote a review Aug 2020
1 contribution
DON’T BOOK! They are not currently operating. We purchased reservations. There was no indication they were closed until we arrived at the door and saw no one inside.
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Date of experience: August 2020
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Becky P wrote a review Aug 2020
Tacoma, Washington21 contributions
I purchased tickets for a tour last week for a friend and I, whom was visiting from out of town. There was no announcement on the website that indicated the tours had been suspended. We showed up, along with two other folks. We waited, and no one showed up. After a while, we called the number on the tickets and there no answer, not even an answering machine indicating any information about the tours being cancelled. We waited some more, unsure what to do. Then, one of the folks who was also there for the tour suggested to check the Facebook page, where we saw a post that stated the tours have been suspended until further notice and to “call back then they reopen to get a refund.” This is not a way to run a business and very bad customer service. If the tours are suspended due to Covid, there should be a clear announcement on the website, and customers should not be allowed to purchase tickets online. My credit card was charged. I guess the tour company’s plan is to take people’s money for now, then IF they reopen, give them a refund? But the customer is expected to call themselves to resolve this? Nope. Bad business. I’m very disappointed. Do NOT this tour.
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Date of experience: August 2020
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Tori E wrote a review Aug 2020
Provo, Utah1 contribution
We purchased tickets online, received a confirmation.... arrived early and it wasn’t until we started knocking on the door that someone came outside and said, sorry we are closed since Covid shutdown started. THAT WAS FIVE MONTHS AGO. In that amount of time there isn’t a fix to the website? No google update? NOT EVEN A SIGN ON THE DOOR. When we asked about a refund we were told, sorry the 3rd party website people are closed down and we can’t reach them. I mean, at least update your google page and put a sign on the door!
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Date of experience: August 2020
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Marie D wrote a review Aug 2020
2 contributions
DON’T BOOK! It’s close but you can book online ! Nobody is here, but they take your money and never answer !!!!
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Date of experience: August 2020
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