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Seattle Taxi Alternatives

4 Reviews
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Seattle Taxi Alternatives

4 Reviews
Sorry, there are no tours or activities available to book online for the date(s) you selected. Please choose a different date.
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debbieMS39429 wrote a review Sep 2017
Columbia, Mississippi19 contributions4 helpful votes
Great curb side service at airport. The driver texted before we got off plane to say to call when we got off. He then called when we got off the plane. He gave us instruction on where to meet after getting our luggage and then met us at curbside. He was very courteous and was a good driver. Took us to the door of our hotel. Would definitely use again.
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Date of experience: September 2017
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Grasian Buddha wrote a review Sep 2016
Sydney, Australia65 contributions22 helpful votes
Online rate from Seattle downtown to Seattle Premium outlets were quoted as $45 one way, as there is supposedly a $10 discount. As we were under 2 hours before pickup we had to book over the phone. Accepting that we were quoted over the phone by "Kevin" $85 one way. When queried why it was $45 online one way, he quickly ammeded that the rate is $55. Accepting that quote and then ordering a return journey after clarifying it is $110 (which he confirmed), I had paid with my CC. He asked for my email address so that he will be able to email me the receipt. That never arrived into my inbox. Checked my CC about 10 minutes later and was charged $160! Called "Kevin" back. He stated that there is a 25% tip policy and that there were tolls to go to outlets (to the sum of $25). When the car arrived it was clean the driver courteous. I asked him about tolls to outlets, he stated there were none! On our return to downtown in the afternoon there was a lot of traffic (normal weekday traffic). At the end of the journey the driver stated that Kevin has just charged me another $20 for the traffic to get back to downtown! When getting back to hotel I had my husband call "Kevin" and ask him about all the fee and additional charge discrepancies. He denied what he had originally quoted and sated that I had agreed to ALL of the additional charges. I urge you to please not use this company. If you do decide to, PLEASE check your CC as soon as you have booked to ensure you are charged what was quoted.
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Date of experience: September 2016
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Luke C wrote a review Aug 2016
Mequon, Wisconsin6 contributions1 helpful vote
Called Seattle Taxi Alternative and was quoted $45 from downtown Seattle to the airport. When the charge came through on the credit card it was $110. When asked for an explanation, I was told there is a service charge for STA to call UBER and arrange for the car. The UBER rate at that time of day was $50 from downtown Seattle to the airport. A $60 service fee to make a call! Ridiculous!
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Date of experience: August 2016
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yaksmen4 wrote a review Aug 2016
Emmett, Michigan1 contribution
This place bills itself a taxi company, but all they do is call Uber for you and then charge you an extremely high rate. I called them for a ride to airport, which was 10 minutes away from my hotel. They took my credit card to reserve my car. Turns out they just called Uber. When I checked my bank statement after getting home, they charged me $42. I checked with Uber,and they only charge $12 for the exact same ride. Now as I try to call the company, they just keep giving me the run around. They keep telling that I need to talk to "Mr. White" or "Mr. George" but these people are always out of the office or in meetings. These guys are crooks- stay away.
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Date of experience: August 2016
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