Seattle Taxi Alternatives
Seattle Taxi Alternatives
2
About
Are you searching for the best Seattle Airport taxi service? When it comes to booking an airport taxiin Seattle there are some important points that you should keep in mind such as quality service, upfront charging, transparency and punctuality. The best part is that we at Seattle taxi alternatives follow all these points and strongly believe that customer is the king
Duration: 1-2 hours
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
2.0
4 reviews
Excellent
1
Very good
0
Average
0
Poor
0
Terrible
3
Grasian Buddha
Sydney, Australia86 contributions
Sep 2016 • Family
Online rate from Seattle downtown to Seattle Premium outlets were quoted as $45 one way, as there is supposedly a $10 discount. As we were under 2 hours before pickup we had to book over the phone. Accepting that we were quoted over the phone by "Kevin" $85 one way. When queried why it was $45 online one way, he quickly ammeded that the rate is $55. Accepting that quote and then ordering a return journey after clarifying it is $110 (which he confirmed), I had paid with my CC. He asked for my email address so that he will be able to email me the receipt. That never arrived into my inbox.
Checked my CC about 10 minutes later and was charged $160!
Called "Kevin" back. He stated that there is a 25% tip policy and that there were tolls to go to outlets (to the sum of $25).
When the car arrived it was clean the driver courteous. I asked him about tolls to outlets, he stated there were none!
On our return to downtown in the afternoon there was a lot of traffic (normal weekday traffic). At the end of the journey the driver stated that Kevin has just charged me another $20 for the traffic to get back to downtown!
When getting back to hotel I had my husband call "Kevin" and ask him about all the fee and additional charge discrepancies. He denied what he had originally quoted and sated that I had agreed to ALL of the additional charges.
I urge you to please not use this company. If you do decide to, PLEASE check your CC as soon as you have booked to ensure you are charged what was quoted.
Checked my CC about 10 minutes later and was charged $160!
Called "Kevin" back. He stated that there is a 25% tip policy and that there were tolls to go to outlets (to the sum of $25).
When the car arrived it was clean the driver courteous. I asked him about tolls to outlets, he stated there were none!
On our return to downtown in the afternoon there was a lot of traffic (normal weekday traffic). At the end of the journey the driver stated that Kevin has just charged me another $20 for the traffic to get back to downtown!
When getting back to hotel I had my husband call "Kevin" and ask him about all the fee and additional charge discrepancies. He denied what he had originally quoted and sated that I had agreed to ALL of the additional charges.
I urge you to please not use this company. If you do decide to, PLEASE check your CC as soon as you have booked to ensure you are charged what was quoted.
Written September 29, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Luke C
Mequon, WI6 contributions
Aug 2016 • Family
Called Seattle Taxi Alternative and was quoted $45 from downtown Seattle to the airport. When the charge came through on the credit card it was $110. When asked for an explanation, I was told there is a service charge for STA to call UBER and arrange for the car. The UBER rate at that time of day was $50 from downtown Seattle to the airport. A $60 service fee to make a call! Ridiculous!
Written August 18, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
yaksmen4
Emmett, MI1 contribution
Aug 2016 • Family
This place bills itself a taxi company, but all they do is call Uber for you and then charge you an extremely high rate. I called them for a ride to airport, which was 10 minutes away from my hotel. They took my credit card to reserve my car. Turns out they just called Uber. When I checked my bank statement after getting home, they charged me $42. I checked with Uber,and they only charge $12 for the exact same ride. Now as I try to call the company, they just keep giving me the run around. They keep telling that I need to talk to "Mr. White" or "Mr. George" but these people are always out of the office or in meetings. These guys are crooks- stay away.
Written August 11, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
debbieMS39429
Columbia, MS17 contributions
Sep 2017 • Couples
Great curb side service at airport. The driver texted before we got off plane to say to call when we got off. He then called when we got off the plane. He gave us instruction on where to meet after getting our luggage and then met us at curbside. He was very courteous and was a good driver. Took us to the door of our hotel. Would definitely use again.
Written September 14, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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