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Review Highlights
Rental bikes

Rented a triathlon and a road bike for a week. Both bikes were well known brands, and in perfect... read more

Reviewed September 4, 2019
via mobile
Customer has top priority

Regardless whether I have a minor or major problem, I get excellent service, at a very reasonable... read more

Reviewed November 12, 2018
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Traveler Overview
  • Excellent80%
  • Very good12%
  • Average4%
  • Poor0%
  • Terrible4%
Sep 4, 2019
“Rental bikes”
Nov 12, 2018
“Customer has top priority”
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74-5583 Luhia St, Kailua-Kona, Island of Hawaii, HI 96740-3624
+1 808-326-2453
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Top Selling Tours & Activities in and around Kailua-Kona
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Reviews (24)
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Reviewed 1 week ago

I found them rude and unhelpful. Granted they were very busy, but not interested at all with a short term rental

Date of experience: October 2019
Thank 12345678909871111555
Reviewed September 4, 2019 via mobile

Rented a triathlon and a road bike for a week. Both bikes were well known brands, and in perfect condition. Bike mechanic made sure the bikes fit properly before we left the store.

Date of experience: August 2019
Thank doryj45
Reviewed July 30, 2019 via mobile

I called a few weeks before I was going to be in town, looking for a bike. They had what I needed so I rented it. The person on the phone sounded pretty disinterested to me, but I needed the bike, so off I went....More

Date of experience: July 2019
Thank joer123456
Reviewed November 12, 2018

Regardless whether I have a minor or major problem, I get excellent service, at a very reasonable price. I can always be ensured that I am save to go out riding again. And the owners contribute to the local community in many ways and at...More

Date of experience: August 2018
Thank kouaka
Reviewed July 26, 2018 via mobile

I rented a bike for three days. The team was very knowledgeable and chose the perfect bike, which was in better shape than my own. It comes with helmet and other equipment and they have a flexible and low-cost approach to start and end time...More

Date of experience: July 2018
Thank TheWizardNYC
Reviewed April 9, 2018

Rented a Tarmac road bikes from Bike Works in March 2018. The pick-up was easy and relatively quick considering they had to set the bikes up for us. The bikes were in good shape and worked well. We received the exact bikes promised, no "bait...More

Date of experience: March 2018
Thank patmurphy_99
Reviewed March 4, 2018

I always ride when we go to the Big Island and I am always nervous of my bike arriving in pieces courtesy of the airlines! Bike Works has a huge selection of bikes to rent at reasonable rates for your vacation. Give them a try...More

Date of experience: February 2018
Thank Timmers17
Reviewed January 28, 2018

I brought my own bike to Kona, but not much in the way of tools. It was my only form of transportation. Over the course of three weeks, I had a couple of problems. The repair people were great about getting me back on the...More

Date of experience: January 2018
Thank brittainclif
Reviewed January 22, 2018

If you're going to Kona and you're not using a car or a mope, i definitely recommend you to rent a bike, cause Kona is not a friendly place for walking because of the distance between every place. They're super careful, and they can recommend...More

Date of experience: April 2017
Thank agirlfromschool
Reviewed January 22, 2018

If you need a high performance bike rental while in Hawaii, I would recommend Bike Works Kona or their other store at the Waikoloa resort. Very friendly people with a great selection of bikes for rent at a reasonable rate. Why take you bike apart,...More

Date of experience: August 2017
Thank Simitexan
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