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The Spa at Kona Beach Hotel

Closed Now: 8:00 AM - 8:30 PM
Open today: 8:00 AM - 8:30 PM
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Review Highlights
Relaxed

It was a good head to toe experience. Staff is friendly. I felt relaxed and it was just what needed... read more

Reviewed July 2, 2018
juliacapenza
,
Chehalis, Washington
via mobile
Made up for a horrible experience at Body Rhythms Massage & Spa

I had originally booked a 2 hour massage and facial for my wife on her birthday at the affiliated... read more

Reviewed February 21, 2018
Edmundo_de_ABQ
,
Albuquerque, New Mexico
Read all 23 reviews
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Traveler Overview
  • Excellent54%
  • Very good21%
  • Average8%
  • Poor17%
  • Terrible0%
Jul 2, 2018
“Relaxed”
Feb 21, 2018
“Made up for a horrible experience at Body Rhythms Massage & Spa”
About
Kailua Kona's only full service oceanfront spa! Our oceanfront cabana is ten feet from the water with the picturesque Kona coast and sea breeze as the backdrop. We offer a full menu of signature treatments exclusive to 'The Spa' utilizing Hawaiian...more
Closed Now
Hours Today: 8:00 AM - 8:30 PM
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Contact
75-5660 Palani Rd, Kailua-Kona, Island of Hawaii, HI 96740-3612
Website
+1 808-329-4772
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Reviews (23)
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1 - 10 of 23 reviews
Reviewed July 16, 2018

We chose to get a 90 minutes couples massage at the end of our trip just as a relaxation treat after 5 days of travelling through Big Island. This was our last stop before heading back to the airport. We had done a strenuous 10...More

Thank Nilotpal G
SpaAtKonaBeachHotel, Manager at The Spa at Kona Beach Hotel, responded to this reviewResponded July 19, 2018

Thank you so much for your kind words Nilotpal. :) It is really heartwarming to see your fantastic review of The Spa at Kona Beach Hotel. I shall surely pass on your feedback to our team. It'll be a great source of motivation for us...More

Reviewed July 2, 2018 via mobile

It was a good head to toe experience. Staff is friendly. I felt relaxed and it was just what needed before going home! My daughter had a wonderful facial as well.

Thank juliacapenza
SpaAtKonaBeachHotel, Manager at The Spa at Kona Beach Hotel, responded to this reviewResponded July 4, 2018

Aloha JuliaCapenza. We’re thankful to you for your recommendation and pleased to know that you and your daughter loved the sessions. Our team looks forward to seeing you again. Mahalo!

Reviewed March 7, 2018

I have been to many spas and unfortunately, for a tourist destination in the US, it was just ok. For one, it seems to be an afterthought to the hotel and kinda worked into a corner of the huge hotel. It is tiny, minimal amenities...More

Thank Island_Soul_Annie
SpaAtKonaBeachHotel, Manager at The Spa at Kona Beach Hotel, responded to this reviewResponded March 14, 2018

We're grateful to you for taking the time to write about us and letting us know about these issues. We will surely look into this matter and will try to rectify things under our scope of function, as quickly as possible.  We sincerely apologize that our service...More

Reviewed February 21, 2018

I had originally booked a 2 hour massage and facial for my wife on her birthday at the affiliated and nearby Body Rhythms Massage & Spa but that turned into a nightmare when management mishandled the reservation and they didn't actually have anyone to provide...More

Thank Edmundo_de_ABQ
SpaAtKonaBeachHotel, Manager at The Spa at Kona Beach Hotel, responded to this reviewResponded February 25, 2018

Aloha Edmund. Thank you for your feedback . We're glad that we were able to delight your wife with our service. Please accept our apologies for the inconvenience caused to you at our other spa.We appreciate your generous comments and look forward to seeing you...More

Reviewed October 29, 2017 via mobile

After a long day snorkeling and running around the Big Island I made an appointment to get a deep tissue message. The team was nice and the therapist made sure to work out my aching muscles. Great job.

Thank Daniel J
SpaAtKonaBeachHotel, Manager at The Spa at Kona Beach Hotel, responded to this reviewResponded November 6, 2017

Thank You Daniel for sharing your review. We're glad that you enjoyed your session & look forward to see you again.

Reviewed August 17, 2017

The only positive thing to report from my extended spa experience was the massage. The other services were quite poor, especially the mani/pedi. The receptionist repeatedly requested tips.More

Thank lyamamama
SpaAtKonaBeachHotel, Manager at The Spa at Kona Beach Hotel, responded to this reviewResponded September 3, 2017

Aloha Lyamamama Thank you for your feedback. In Spa industry, it is customary for the desk person at the time of check out if the client wants to add gratuity to the charges, totally upto client's discretion. That's exactly what we did with you as...More

Reviewed May 18, 2017

I went for the Hawaiian Healing Stones package. Not inexpensive. Mud wrap and facial were amazing! The massage was good, except the person giving the massage was a "breather" and it kind of creeped me out.

Thank vickiirish42
SpaAtKonaBeachHotel, Manager at The Spa at Kona Beach Hotel, responded to this reviewResponded May 26, 2017

Thank you Vickiirish for sharing your experience. Such a genuine feedback helps us to improve our services. We apologize for the inconvenience caused to you. Please provide us one more chance to serve you with best of our services.

Reviewed February 15, 2017

We only used a small portion of the spa resources on our last day at the Courtyard by Marriott King Kamehameha's Kona Beach Hotel. After a day at the beach and walking along the ocean we used their shower facility to freshen up for our...More

Thank Sami5809
SpaAtKonaBeachHotel, Manager at The Spa at Kona Beach Hotel, responded to this reviewResponded February 28, 2017

Thank you Sami for bringing this to our attention. We will take care of it.

Reviewed December 16, 2016

I thought the spa staff were nice and friendly but my manicure did not last more than one day. I have never had nail polish chip off so fast. I was very disappointed.More

Thank Jennifer C
SpaAtKonaBeachHotel, Manager at The Spa at Kona Beach Hotel, responded to this reviewResponded December 20, 2016

Aloha Jennifer, Thank you for your feedback. We would have been more than happy to change your polish. I will also have my Nail Technician to see why this happened and will replace the polish if need be. Sometimes its also possible that we are...More

Reviewed May 25, 2016

Can definitely recommend the lomi lomi massage with Chris: Deeply relaxing, healing and professional!

Thank MANTA-MuiNe
SpaAtKonaBeachHotel, Manager at The Spa at Kona Beach Hotel, responded to this reviewResponded June 27, 2016

Aloha MuiNe. We’re thankful to you for your recommendation and pleased to know that you loved your session. Our team looks forward to see you again. Mahalo!

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