This is an amazing tour. It's truly first class all the way. The Mercedes Sprinter vans are the perfect size for a small group tour, and the experience is truly personal from beginning to end. The tour itself is great, but I think we were particularly lucky to get Bryce as a tour guide (hi to Bryce's mom Candy!). Bryce was on top of everything right from the pickup at our hotel (right on time). He was knowledgeable, friendly, charming and funny. If he didn't know the answer to a question, he looked it up. We had a fantastic group of folks with us and I'm pretty sure every one of them will be giving Bryce a 5-star rating for his customer service. We have taken a lot of tours, and I don't remember ever being so engaged by a tour guide. It truly felt like we were just hanging out with an incredibly knowledgeable buddy.
The tour itself was SO much fun. We took a coffee plantation tour (with a picnic lunch included), .ate malasadas at the southern-most bakery in the US, went to a black sand beach and saw a BUNCH of green sea turtles basking in the sun, then checked out several overlooks in Volcano National Park. After that, we had a delicious dinner (included in tour price) at a great restaurant just outside the park gates then went back into the park after dark to see the lava flow. This was truly the highlight of the tour (in fact, the highlight of my 2-week trip to the islands). Our group was all completely awestruck by the sight and none of us wanted to leave. But leave we must, so Bryce got us all back to our resorts safe and sound, and with amazing pictures and stories to share with our friends.
Mahalo, Kailani tours, and mahalo Bryce. Truly the experience of a lifetime. Mike and I will never forget this one.