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Address: at Sheraton Kona Resort & Spa at Keauhou Bay, Kailua-Kona, Island of Hawaii, HI 96740
Phone Number: +1 808-930-4848
Website
Description:

Ho'ola Spa, which means to heal in Hawaiian, offers spa-goers a menu of...

Ho'ola Spa, which means to heal in Hawaiian, offers spa-goers a menu of ancient Hawaiian therapies focused on well-being and rejuvenation. There are eight treatment rooms in the 4,000-square-foot spa, and additional spa amenities include an infrared sauna, marble steam room, Vichy shower, and full-service salon.An expansive window boasts amazing ocean views and allows for plenty of natural light, while simple decor elegantly balances oversize open-air treatment lanais with dramatic cliff views; one treatment lanai comes appointed with a whirlpool for two.Guests can indulge in services such as the Hawaiian Pohaku Healing Stone Massage, which uses volcanic river rocks, or opt for the signature Ho'ola Beaubelle Signature Body Mask, which incorporates algae, vitamins A, C, and E, and gingko extract.

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TripAdvisor Reviewer Highlights

Read all 15 reviews
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    Excellent
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    Average
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Honeymoon Ritual

My husband and I booked an appointment at the spa just before we headed home from Maui for our honeymoon. We were greeted with an aromatherapy session and were then taken in for... read more

5 of 5 starsReviewed July 31, 2015
Cath K
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15 Reviews from our TripAdvisor Community

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Showing 15: English reviews
2 reviews
5 of 5 stars Reviewed July 31, 2015

My husband and I booked an appointment at the spa just before we headed home from Maui for our honeymoon. We were greeted with an aromatherapy session and were then taken in for our treatments. We received superb service, and we thoroughly enjoyed the massages, hand/foot scrubs, and coconut oil scalp massages. The massage therapists were extremely professional and even... More 

Helpful?
Thank Cath K
Victoria, Canada
Level Contributor
23 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed May 29, 2015

WOW!!! What a wonderful deal and a GREAT experience!!! We were able to go see the spa and speak with the staff before we bought our Travelzoo coupon and are so glad we did!!! We bought the couples massage. We went early and took in the pool and happy hour and then went to the spa . We started with... More 

Helpful?
1 Thank Norrtravellers
Kona-Hawaii
Level Contributor
144 reviews
30 attraction reviews
common_n_attraction_reviews_1bd8 116 helpful votes
3 of 5 stars Reviewed March 9, 2015 via mobile

I am a spa junkie, and I don't rate a spa just on esthetics, but overall experience. As soon as we got there, there was confusion on what treatments were doing, and what therapist was doing what. I did a pedicure first, which is located in a room next to the reception desk area. My gal Rachel was very sweet,... More 

Helpful?
1 Thank hotelspaqueen
HawaiianRainforest, Manager at Ho'ola Spa, responded to this review

Dear “Hotelspaqueen”, I appreciate your comments, and we are happy to hear that you enjoyed the treatments. You rightly have some points of critique, and it seems to come mainly from the fact that our staff didn’t communicate properly. The people you saw inside the spa area were actually guests relaxing after their treatment. In the salt room, the “hole”... More 

Level Contributor
114 reviews
74 attraction reviews
common_n_attraction_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed February 10, 2015

We booked a popular package, the “Unforgettable Massage for Two” and added a visit to the steam rom and Himalayan salt room. This is a great package so that you can experience the full benefits of the Ho’ola Spa. One of the coolest things that I was looking forward to here at the Ho’ola Spa was having our treatments outside.... More 

Helpful?
3 Thank Josh - Liz W
Washington DC, District of Columbia
Level Contributor
3 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 5, 2014

My friend and I had a deep tissue and swedish massage. The facility is clean and beautiful and we were greeted with courteous and professional staff. Both massage therapists were very talented and our service was wonderful. They were always asking for feedback and did an excellent job. We have had massages all over the world and we agreed that... More 

Helpful?
3 Thank red b
Chicago, Illinois
Level Contributor
123 reviews
26 attraction reviews
common_n_attraction_reviews_1bd8 94 helpful votes
5 of 5 stars Reviewed August 13, 2014

I signed up for a package 80 minutes Lomi lomi massage followed by 50 minute facial. It was awesome. The massage was done outside with the waves crashing as a back drop that made it special. The masseuse was incredible. Then I went in for a facial that was among the best I ever had. I came out refreshed and... More 

Helpful?
3 Thank Jonathon G
Honolulu
2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 10, 2014

We did not stay at the Sheraton, but we decided to try out the spa anyway. It was absolutely amazing. Really nothing can beat the ambiance of the spa. Even during the massage it makes you feel like you are floating right on the ocean itself. Being a spa junkie, I came back for a signature facial, which again exceeded... More 

Helpful?
2 Thank Sally W
Caldwell, Idaho
Level Contributor
10 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed March 4, 2014

Our experience was nice! Our massage was great, the sound of ocean while having your muscles rubbed is very relaxing. The salt room was relaxing too. My only complaint was when I booked our massage I also booked pedicures. It was a bummer that you can't have them side by side but we were willing to wait. However, after or... More 

Helpful?
2 Thank Heidi M
Miami, Florida
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 9, 2014

What a wonderful experience we had a this incredible spa. We had the "Unforgettable massage for two", and it was truly unforgettable. Our therapists were masters with their hands, and the whole team was sooo supportive. Also, the location of the spa itself is simply breathtaking. It's sitting on that cliff right by the ocean.

Helpful?
1 Thank Dora C
Courtenay, Canada
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed January 27, 2014

My daughter in law and myself "indulged" ourselves onSunday, 5th of January with an oceanside massage and pedicure. The massage was just what we had anticipated; it was a beautiful experience. It was preceded by the steam room and salt room...lovely. However, following the massage were our pedicures. We wanted them "side-by-side"; unfortunately, this was not our experience as they... More 

Helpful?
Thank MARY MARGARET K
HawaiianRainforest, Manager at Ho'ola Spa, responded to this review

Dear Mary Margaret, Thank you for your feedback. We are happy that you enjoyed our Oceanside massage. On the other hand, I'm sorry to hear that your pedicure was not as you expected. Our spa receptionists are supposed to tell you at the time of booking if we don’t have enough nail-techs available for simultaneous services. Please accept my apologies... More 

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