Kalona Salon & Spa

Kalona Salon & Spa, Kailua-Kona: Hours, Address, Kalona Salon & Spa Reviews: 4.5/5

Kalona Salon & Spa
4.5
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
9:00 AM - 5:00 PM

Tours and Tickets


4.5
10 reviews
Excellent
8
Very good
0
Average
0
Poor
1
Terrible
1

Marla Wynn
Kailua-Kona, HI9 contributions
Great Pedicure Experience!
Jan 2019 • Friends
My sister and I needed pedicures and upon calling around the salons near us were able to make appointments at Kalona Salon for later that day.

The reviews were great, although limited which is why we called some of the other salons near us first, all of which were fully booked for the day.

We’ve gotten pedicures in lots of different cities in many states in the U.S. and have been both delighted and disappointed at times.

On our visit to Kalona, we were extremely delighted! We paid a bit more for a pedicure that included a calf massage and it was awesome. Very relaxing.

Our feet look great (no lingering patches of dry skin) and our polish held up after a long day at the beach a few days later so it was a major win!!!
Written January 16, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Tess D
4 contributions
My happy place!
Apr 2018 • Solo
I have been going to see Melissa for my monthly pedicures for almost two years now. It truly is my happy place. Words can not express how much I enjoy going for my visits. Melissa has the utmost professionalism and creates a relaxing yet fun atmosphere.
After having issues at other salons I was so happy to find the Kalona salon and especially Melissa. I have NEVER had an issue or problem and she tolerates my indisissivenes over nail colors with the utmost patience and a smile. Definitely 5 star service!
Written May 22, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Sherri H
Honolulu, HI2 contributions
Professional Service with Relaxing Energy
Mar 2018 • Solo
I have been going to Kalona Salon now for several months. Melissa is my hairdresser. She is amazing. Many of my hairdressers before would give me one or two good cuts, then slack a bit. Not Melissa, she spends time and her caring energy to make sure the cut is perfect every time. She listens to what I want and delivers.

The Salon itself is relaxing, clean, and inviting. I could spend a whole day in there if I had more money to spend. With the island being so busy with visitors, it can be a challenge sometimes to get in right away. The reason, because when you are one of the best in town, you are in demand. I do not mind pre-planning my visits. A busy Salon is a happy Salon.

Keep up the great work ladies.. Mahalo for your services.
Written May 3, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Aloha Sherri H Thank you so much for taking the time to show your appreciation for Melissa and Kalona Salon and Spa. We value you our guests and it makes our Day to hear your positive feedback!!! By the way,I agree with you,Melissa is amazing!! We look forward to your next visit! Mahalo Sharon Dewey-Fields Owner
Written May 5, 2018
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

JenniferBaumstark
Kaunakakai, HI49 contributions
Poor planning Melissa!!!!
Apr 2018
We were looking for a place to get both manicures and pedicures while spending time on Kona. We called 4 salons with one request - we wanted to be able to sit next to each other while getting our nails done. We booked with Kalona after Cheryl told us she could fulfill our simple request. It was the only reason we booked with Kalona spa. When we checked in with Melissa she said, ‘we have a little bit of a situation.’ That situation was someone else was booked for a pedicure at the same time as us. Melissa rudely explained to us, ‘I know you two wanted to be next to each other but you will still be in the same area’. That is true - we were in the same area but one of us had our back to the other the entire two hours we were in the salon. The thing is - we could have both been seated next to each other if we had both started with our manicures as there wasn’t anyone else getting one while we were there. Ceci and Lilia were great BUT it is totally unacceptable to have had our request completely ignored by Melissa who seemed to have had her own agenda.
Written April 30, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Aloha Jennifer Thank you for your visit to Kalona Salon & Spa and for taking the time to share your feedback.I was very disappointed to hear of your dissatisfaction. Our team values all of our guests and work very hard to meet or exceed expectations. In fact in the initial communications, Michael Drew phoned to request appointments for 2 people for multiple services on Saturday. I (Sharon) assisted on this call, I informed Michael that at that moment we only had back to back services available and offered to place he and his guest on a wait list. I proceeded to arranged additional staff to accommodate and phoned Michael to offer 9 am appointments,during this booking process we discussed same time appointments but never specifically side by side services. My apologies for this miscommunication that I believe is responsible for your dissatisfaction,Jennifer. I was happy to hear that you enjoyed Ceci and Lilia,and I am confident that they would have gladly accommodated any requests on the day of your service. Jennifer, thank you again for your feedback and hope to be of service to you in the future. Mahalo Sharon Dewey-Fields Owner
Written May 5, 2018
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

nordicms1
Anchorage, AK2 contributions
Warmest Aloha! Fantastic Fast Friendly Service!!
Jul 2017 • Solo
I have been to Kalona Salon and Spa many times. Sharon the owner always treats me like I am family. There are multiple talented hair dressers that all are top of the game. Does not matter who cuts your hair it will come out awesome!!

I love that you can grab a massage while your there!

In conclusion Sharon and Kalona Salon & Spa Is the only place to go if your visiting Kona or you live here! Thanks Sharon you're awesome!!!

Tom
Written July 27, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Deanna B
1 contribution
I found a real, full service salon in Keauhou!
May 2017 • Solo
After going to a number of places to get my hair "styled", only to get a haircut, after haircut, I found and tried Kalona Salon, after consulting with the stylist, I got not just a haircut, but a styled haircut, a new look and one suited for Hawaii as we cut off at least 6 inches of hair! To my surprise, it turned out my stylist was the shop owner! Who knew that a salon owner would be open to accepting new clients and offering customer satisfaction above and beyond all expectations.
I have been going to Kalona Salon for over two years and then one day my back gave out, I happened to be at the Keauhou Shopping Center, and thought, well maybe Kalona Salon could help with a massage? I walked in and the Kalona team (always friendly, always happy and always professional) offered for me to sit in the pedicure massage chairs, immediately called the massage therapist who came in within an hour to give me a treatment- which I must say saved my day and my back, I could barely walk prior to treatment and after, what a difference the right massage can make....... And now I am taking full advantage of their manicures, so many options to choose from, but my favorite is the "dip" method, no UV lighting required and a beautiful manicure that last for weeks. Next on my list- a pedicure!
Written May 9, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Doggle_99
Captain Cook, HI16 contributions
My go-to place
Apr 2017 • Solo
I come here every 4-6 weeks for a pedicure and haircut. I love Melissa's suggestions for my pedicures - I always have happy feet when I leave. And, Cassie's attention to my hair helped me to grow it out from my former "boy-cut" to ponytail length with little stress 👱🏼‍♀️
Written April 7, 2017
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Danielle F
8 contributions
Over Priced and Average Service!!!!!!!
Nov 2016 • Solo
The owner was rude but the nail tech was nice but did the minimum. The service does not match the price. I was here on vacation and expected to pay more for the same service at home but I was robbed. VERY BASIC service. I was expecting to be pampered a bit with a mani pedi and it felt more like a polish change. I would not recommend this place unless you just want to go to a classy looking place. I chose this place because it had good reviews. Big Mistake! Normal pedi at home cost is $30, here its $70..like I said not worth it. Eyebrow wax was $20 here and she didn't even clean up the hairs that the wax did not get. Very disappointed. Im not one to complain or nit pick at all so for me to write this review it had to be bad.
Written November 26, 2016
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Aloha Danielle F Thank you for your visit and sharing your feedback. We are glad to hear that your nail tech was nice but apologize that you felt the value was lacking. I also apologize if you encountered any type of rudeness during your visit. These are certainly not the typical comment we receive and we take your feedback seriously. I do need to clarify that the Owner was Out of Town and not present during your visit. Thank you again for sharing your concerns. Your comments have been shared with our Team .
Written April 10, 2017
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Joyce A
Mesa, AZ10 contributions
Attention to detail
Sep 2015 • Solo
I think I just had the most attentive hair styling experience of my life. In dire need of a cut AND new in the neighborhood, I made an appointment and luckily got Cheryl as my stylist. She questioned me closely about what I wanted and cut my hair so precisely. I am delighted and because of her professionalism I will definitely go back to try other services.
Written September 25, 2015
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

mahlonjanwhittle
Kailua-Kona, HI158 contributions
A calming day spa
Located at the outrigger Keahou beach resort, this a well run day spa. The staff is friendly, accommodating and well trained. I've even enjoyed a chair massage here after a haircut. Specialized Pedicures are a real treat.
Written July 16, 2012
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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