The Original Hawaiian Chocolate Factory

The Original Hawaiian Chocolate Factory

Wednesday
10:00 AM - 3:00 PM
Thursday
10:00 AM - 3:00 PM
Friday
10:00 AM - 3:00 PM
About
From our factory in Kona's on the Island of Hawaii comes the one and only Original Hawaiian Chocolate. We are the first to grow, hand-pick, sun-dry and process only Hawaiian grown cocoa beans, non-blended to assure purity and quality. The result is a delicious single-origin Hawaiian chocolate of distinctive texture and taste. We offer fun, guided plantation tours 9am and 11am every Wed. & Fri. Our on-site Chocolate Shoppe is open 10am-3pm Wed., Thurs. and Fri. Bob conducts a fabulous tour...it’s full of information about every step in the chocolate making process, from growing the trees to molding each handmade delicious bar. We are a working farm and reservations are required. Once your reservation is confirmed, we will provide you with directions to the farm. Please arrive 10 minutes before tour time. In consideration of all our guests, we do strive to start each tour on time. Our chocolates are also available on our website. Mahalo!
Kailua-Kona, Hawaii

Awards
Travelers' Choice
2022

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The Original Hawaiian Chocolate Factory
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Travelers talk about
(62 reviews)
(23 reviews)
(22 reviews)
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

4.5
502 reviews
Excellent
354
Very good
110
Average
18
Poor
9
Terrible
11

SHADOWSPRITE
KIRKLAND234 contributions
Oct 2022
It was a fun tour for our family. How often do you get to see the process from farm to market of anything? We wore our long sleeve shirts and pants because it is mosquito country and they love me. They have insect spray for customers to put on as well. If for some reason you cannot do the tour, just pick up a DVD and I’m sure it will be just as interesting. (Or look at the photos on Trip Advisor!)
Letting us try some chocolate samples was a great intro to all we were going to see. Thumbs up from our granddaughter! All of us enjoyed seeing the trees with their colorful fruit and learning about every stage of the chocolate production. The gecko was my granddaughter’s favorite tour guide—it showed us how delicious the meat of the cacao pod was after Bob whacked it open. It is very slimy and gross looking but had an interesting taste (the pod, not the gecko). They have glass viewing windows for the guests to observe the chocolate making equipment and were great about answering questions.
As Bob points out, it may not be the best chocolate on the island but it is the first chocolate factory in Hawaii. Love to hear about a small entrepreneur’s vision and how he made it happen. I prefer a smoother chocolate for gift-giving but we did buy some of their treats for ourselves.
Written November 22, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Christine
Lititz, PA47 contributions
Aug 2022
This was our last stop before heading to the airport. It was well worth it. Such an informative tour. We live near Hershey, PA so we have taken their "tour" but getting to see if first hand was so much better. We were greeted by Fernando in the parking lot and told where to go for the tour. The ladies in the shop (I'm sorry I don't have your names) were so nice and welcoming. The tour itself is about 30-45 minutes long. The first thing they do is give you a sample of three types of chocolate that you can eat while learning the history of the farm and how they make the chocolate. The tour is given by Bob, the owner. We were able to walk into the orchard to see the trees and cacao pods growing. We also saw the flowers the pods grow from. Bob then takes you to a wooden table where he cuts one of the pods open and explains the process from there. As in other reviews, the geckos stole the show when he cut into the pod. They love the slimy white goo inside. We were able to ask all of the questions we wanted and then Fernando took us through where they actually process and mold the chocolate. This tour was so great. The gift shop was nice and offered lots of varieties of their chocolates. You could also sample cocoa nibs there. I would recommend this as a short side trip when on the Big Island.
Written August 16, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Mahalo for sharing your tour experience in detail and the Five-Star recommendation! We are so happy you enjoyed yourself during all the aspects of the tour: sampling of our three varieties of chocolate and cocoa nibs, farm history, orchard visit, cacao processing, visit by the geckos , tour of all our custom-made, small-batch chocolate factory equipment and visit to our Chocolate Shoppe! We hope to see you again soon!
Written August 26, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

harriedmomMontreal
Montreal, Canada112 contributions
Apr 2022 • Solo
Great story of how the founding couple started their enterprise. Very detailed information on the process of tree to flower to pod, to fruit, to beans, to then being processed into the food of the gods. The geckos stole the show swarming and licking the fruit during the demo. The chocolate was quite tasty. I highly recommend.
Written April 24, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear harriedmomMontreal, Mahalo for the descriptive tour review and recommendation! We love to tell our story—we are two people from North Carolina living the dream! We are proud to be Hawaii's First Homegrown Chocolate! Come by again and see us sometime and get some more "tasty" chocolates. Chocolate is Aloha!®
Written April 27, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Chuck T
3 contributions
Feb 2022
Bob, the owner, was our guide. We had never been on a chocolate tour before, and Bob did a great job explaining the growing/harvesting/refining process. Lots of time to ask any questions. You get to taste a sample of sample of three of their chocolates. It takes about 1 hour and if you’ve never been to one, this one was definitely worth the time and cost.
Written February 11, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Mahalo for letting us know about your tour and we'll be sure to let Bob know you think he did a great job sharing how we grow cacao and turn it into chocolate. We also appreciate knowing you think the tour fee and time were worthwhile. Hope to see you again soon!
Written February 15, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

HIM
Thornhill, Canada13 contributions
Sep 2022
Although the tours were pre booked, we (4 of us) decided to at least stop and buy some chocolate. To our luck, we were welcomed by an exceptional warm woman, who gave us a short, private version of the tour. Truly enjoyed this visit, and purchased gifts for back home.
Written October 3, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Aloha Heidi, Glad you folks came by to see us at The Chocolate Shoppe and had a great experience. We aim to please!
Written October 10, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

ann s
Hilliard, OH109 contributions
May 2022
Enjoyed our tour. Bob was very interesting and we enjoyed seeing the trees and finished product. The geckos were entertaining eating the open pods. Tour was about 45 mins. There is limited types of candy to purchase. Would have liked nuts in ours.
Written May 6, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Aloha and mahalo for coming on our guided plantation tour—we're glad you found it interesting. Now you know how chocolate "grows on trees" LOL. Take care and hope to see you again soon!
Written May 7, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Cathy
Hanford, CA3 contributions
Aug 2021 • Family
Cute little tour ….. Enjoyed learning the process of how they make chocolate. The Cocoa trees are amazing! The colors beautiful 💕 Got a little taste of the chocolate….. delicious 😋 You definitely need to try the chocolate silk pie…. To die for!
Written August 15, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Mahalo for coming by to see us! Weʻre glad you enjoyed yourself and found the cacao trees amazing—we think they are too! Hope to see you again sometime soon! Chocolate is Aloha!®
Written September 3, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Dean
Hutchinson, MN68 contributions
Feb 2022
Visited the chocolate factory on Feb 9th. Tour was about an hour long. It was informative and very interesting. For someone who knew nothing about chocolate when he bought the place, he has become an expert. He could have dumbed it done for his audience though. Technical and botanical names. Part of my problem with the words used is my hearing. then again many of us were older and thus hard of hearing. My only complaint would be the cost of the tour which was $25. Everything else in Hawaii is very expensive so this is not surprising. We stayed in Kona, in a tour group, thus needed a Uber. Even the Uber was more expensive but because of Covid rules with our group of 4. Regardless I would recommend.
Written February 14, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Mahalo Dean for weighing in about your tour with us. Glad you found us informative and interesting and mahalo for recommending us! We think Chocolate is Aloha!®
Written February 15, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Nancy S
Hawthorn Woods, IL3 contributions
Feb 2020
This chocolate factory tour is very educational and interesting. When you see factory tour that is a little deceiving because you actually go into the fields where the tree groves are. Be sure to wear closed toed shoes, they provide mosquito spray. They also have some chairs for those who need them during the tour while the owner is speaking. The tour is only an hour long but very well done and not much walking which can be an issue for some folks. This was one of my favorite things we did on the Big Island. Beautiful scenic location also. Make your reservations well in advance as they only take 30 people per tour.
Written February 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Mahalo Nancy for weighing in on your experience. Weʻre glad you found our plantation tour interesting and enjoyed our scenic location. We are blessed! Hope to see you again sometime soon here on the Big Island!
Written February 19, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

lgvacantlot
Meridian, MS93 contributions
Jun 2021 • Family
I really enjoyed the tour. I found the explanation of bean to chocolate processing very fascinating. My teenage children enjoyed it as well. For those interested in chocolate processing / farm tour, I highly recommend. I would also recommend Greenwell Farms for the equivalent in coffee processing. I would recommend calling ahead to see which days they harvest/process at both. The tour guide was very interesting and seem to love what he does. This was the kind of farm tour I was looking for. Places that just buy cacao beans and process chocolate in Oahu were not so interesting
Written June 26, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Mahalo for taking the time to weigh in! Glad you and your teens enjoyed the tour—we think what we do is pretty fascinating too. Everyone seems to be amazed at how the colorful pods grow right up the tree trunks and how they can get right into the cacao orchard! No need to call ahead to see what days we are processing...we do the same tour every Wed. & Fri. when we pause our processing/harvesting operations for the tours. We agree Greenwell Farms offers a great tour—nice folks who have been in Kona for generations! We hope you to see you again sometime!
Written July 1, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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The Original Hawaiian Chocolate Factory (Kailua-Kona) - All You Need to Know BEFORE You Go