Tauern Spa
Tauern Spa
4
9:00 AM - 10:00 PM
Monday
9:00 AM - 10:00 PM
Tuesday
9:00 AM - 10:00 PM
Wednesday
9:00 AM - 10:00 PM
Thursday
9:00 AM - 10:00 PM
Friday
9:00 AM - 10:00 PM
Saturday
9:00 AM - 10:00 PM
Sunday
9:00 AM - 10:00 PM
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77 within 3 miles
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40 within 6 miles
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions
4.0
516 reviews
Excellent
244
Very good
141
Average
62
Poor
41
Terrible
28
Matt
London, UK2 contributions
Mar 2023 • Couples
Total rip off, they nickel and dime you for everything. Things which you would expect to be included in a spa (towels etc) are extra.
Sauna is extra everything is extra, and it's completely overpriced. They take a relaxing experience and turn it into something you regret doing
Sauna is extra everything is extra, and it's completely overpriced. They take a relaxing experience and turn it into something you regret doing
Written March 10, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Michal B
3 contributions
Feb 2023 • Couples
For its given price I consider it very average. Besides, I was disappointed by the staff. Some were nice but some were very unpleasant. I would like to highlight one situation in a restaurant. We probably did not meet a dress code (we only suppose so, because all writings were in german and none in english) and therefore we were immediately treated by a man there in a very rude way. The man literally started shouting at us in german without any will to explain why and expelled us from the room. Surprisingly, there were many people dressed like us enjoying their meal. There was no polite answer for my questions even though I stayed calm. I don’t think that anyone, especially in facility focused on wellness and wellbeing, should shout at a guest. For a price more than 60 Euro per ticket, this is sad.
Written February 25, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Petra R
Ystad, Sweden37 contributions
Feb 2023 • Family
This is more like an ordinary public swimming pools. No enter to saunas and the most relaxing pools. For 90 euros for 2+1 you get some warm pools, no saunas, no view, crowed, and nothing special. Focus on children, toys and diapers (really digusting). We had expected more like a spa due to the marketing of the place.
Written February 24, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Matthias F
Bonn, Germany11 contributions
Apr 2022
Architecture and design details are nice and the whole place tries to gives itself an exclusive air. However, the reality is quite different. When we arrived around 11am it was already pretty full and they closed the bath shortly afterwards because of overcrowding. It still took us a long time to find 1(!) unoccupied lounger to put our things (for a family of four).
The whole atmosphere reminded me of a public swimming pool rather than an exclusive spa - lots of noise, few places to relax. Several parts of the facility, like the much advertised rooftop pools, are only accessible to hotel guests. Other parts require paying extra - on top of the already substantial entrance fee (almost 100 Euro for a family).
The weirdest moment was when we tried to enter the buffet-style restaurant inside the bath. Apparently you are not allowed to enter it just wearing swimsuits and a towel, proper attire is required. Which is unusual for a food bar inside a bath - but ok. Problem was, this rule is just posted at the bottom of a very small sign at the entrance and many people weren't aware of it.
So it was a bit funny to see the cashier time and again climbing out of his booth and running after patrons to reprimand them about their attire and send them out of the restaurant. People weren't too happy about it, either.
I pointed out to him that this rule was a bit unusual and also impractical because people had to go back all the way to their lockers, get changed and then come back again. He told me that it didn't matter to him in the least (not in an unfriendly way, but using the rather colorful German expletive "Scheissegal"). This whole scene didn't feel so "premium" at all.
To sum it up: If you like crowded swimming pools and watch people get yelled at, pay a visit. If not: Use your money for something better than the Tauern Spa.
The whole atmosphere reminded me of a public swimming pool rather than an exclusive spa - lots of noise, few places to relax. Several parts of the facility, like the much advertised rooftop pools, are only accessible to hotel guests. Other parts require paying extra - on top of the already substantial entrance fee (almost 100 Euro for a family).
The weirdest moment was when we tried to enter the buffet-style restaurant inside the bath. Apparently you are not allowed to enter it just wearing swimsuits and a towel, proper attire is required. Which is unusual for a food bar inside a bath - but ok. Problem was, this rule is just posted at the bottom of a very small sign at the entrance and many people weren't aware of it.
So it was a bit funny to see the cashier time and again climbing out of his booth and running after patrons to reprimand them about their attire and send them out of the restaurant. People weren't too happy about it, either.
I pointed out to him that this rule was a bit unusual and also impractical because people had to go back all the way to their lockers, get changed and then come back again. He told me that it didn't matter to him in the least (not in an unfriendly way, but using the rather colorful German expletive "Scheissegal"). This whole scene didn't feel so "premium" at all.
To sum it up: If you like crowded swimming pools and watch people get yelled at, pay a visit. If not: Use your money for something better than the Tauern Spa.
Written April 15, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear matfuchs11,
thanks for your feedback.
It's really sad that we were not able to convince you with our spa water and sauna world with 20000m².
It's true, that you have to wear a shirt or a bathrobe in the restaurant. We have an open salad buffet and because of the hygiene, this rule exists.
We hope, you'll give us another chance to convince you that we'll proove ourselves to do better.
Kind regards from Kaprun
Your Tauern SPA Team
Written April 19, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Anatoliy
Corfu, Greece2 contributions
Jan 2022 • Family
I will start with the issue, that it's impossible to enter the sauna area if there are too many people. If you need to change something in your order you must go to reception in your towel or rope which is very inconvenient. I had a conversation with 2 collaborators, both of them were not client oriented without any wish to resolve my topic. I especially don't recommend visiting their buffet in the spa zone on the first floor when Emilia Slobodnik their stuff is working there. She is rough, rude and arrogant, doesn't know to say even a few worlds in English or any other language. She didn't help and started to discuss me in a negative way with her colleague. To make a conclusion, the work of Emilia killed a few positives which I felt during my visit. My family and I will never come here again. Thank you Tauern Spa, I recommend to work better with your stuff and it's way of communication and provision of services.
Written January 28, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear FarAway64877598451,
Thank you very much for your feedback.
It is a great pity that you could not enjoy your stay as you wished.
We will look into the matter immediately. However, we do not know the employee in the house that you mentioned.
We hope that you will give us another chance to show you how seriously we take your statements and that we want to continue to work on us.
Kind regards from Kaprun
Your Tauern SPA Team
Written January 31, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Time Traveller
10 contributions
Sep 2020 • Couples
We saw this spa from the bus coming in from Zell am See. The spa is overall pretty good with several pools (indoor and outdoor) and a great sauna area. The onpouring ceremonies were the highlight of our stay - flawless. The only little bait and switch thing to consider is that you cannot use the cool-looking roof top pool,
which you can see when entering the spa, unless you are a hotel guest. However, we still enjoyed our visit very much.
which you can see when entering the spa, unless you are a hotel guest. However, we still enjoyed our visit very much.
Written September 12, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear timetraveller_xyz,
thank you very much for your feedback about your stay with us. I am very happy to hear that you could enjoy your day. For a next relaxing day I would recommend you our Relax! Day SPA de luxe - there the panormama pool is included. Looking forward to welcome you soon again.
All the best from Kaprun.
Cornelia Kugler, BA
Executive Secretary
Written September 16, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MariatteB
17 contributions
Dec 2019
We spend a beautiful Monday in December here. We were in the “textile” area as it really wasn’t very busy. Had saunas all to ourselves, the out door salt and jacuzzi pools were pretty empty. We were there 11-4. The only down side...no staff around to direct or ask questions. The snack & bar area was very under staffed...a customer was actually delivering drinks. We both had 1 1/2 hr hot rock massages...my husband clearly had a more experienced person than I did so not sure how you’d get around that...
Written January 29, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear MariatteB,
a big thank you for your recommendation. It was a pleasure to welcome you and I am very happy to hear that you enjoyed your SPA day as well your hot stone massage.
Send you all the best from the entire TAUERN SPA team.
Cornelia Kugler, BA
Executive Secretary
Written January 30, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jon
Geleen, The Netherlands170 contributions
Jan 2020 • Friends
Nice, clean pool with both indoor and outdoor swimming options in different temperature ranges. Just a little bit too expensive (€26 pp for 3 hrs) for what you get.
Written January 29, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear 0jonk,
thank you very much for your recommendation. Looking forward to welcome you soon again and send you all the best from the entire TAUERN SPA team.
Cornelia Kugler, BA
Executive Secretary
Written January 30, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fozzie_81
Chelmsford, UK130 contributions
Jan 2020
Great outdoor pools, good sized area with lots of beds. However, value for money is not high - I feel it is very expensive as a day guest for what is on offer.
Written January 13, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Fozzie_81,
thank you very much for your visit and feedback. I feel very sorry that we couldn't meet your full expectations. With the entrance fee you get access to a 20.000 m² SPA water- and saunaworld. In this we offer 12 different pools (in- and outdoor) and 10 saunas incl. steambath and textil-area. A restaurant in both areas serve you snacks, meals and cool drinks. A lot of relaxing areas are provided on different levels - always with an amazing view to the surrounded mountainrange. If you could give me detail feedback how we could have impressed you full I would be very thankful.
Meanwhile all the best from Kaprun.
Cornelia Kugler, BA
Executive Secretary
Written January 16, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ennitrn
Helsinki, Finland7 contributions
Dec 2019 • Couples
We came here to spend relaxing day at the spa. Spa was very big and there was a lot of people so it wasn’t as relaxing as we would hoped. Outdoor swimming pool was nice with great views to the alps. Please notice that if you want to enjoy sauna, you need to pay 15 euros more, but it was worth the money.
Written December 28, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Dear Ennitrn,
thank you very much for your feedback and your visit. I am sorry that you couldn't enjoy our 12 pools and 11 saunas because of frequency on your visited day. The SPA water- and saunaworld spreads its offer over 20.000 m² and over 2 different levels. Expecially in high and holiday season we can note a higher numer of guests than on other days. I am sorry that this fact shortnes your experience with us. If you could give us a second chance I would be very pleased. Hopefully see you soon again. All the best from Kaprun.
Cornelia Kugler, BA
Executive Secretary
Written January 9, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
tauern spa friend
sorry. this is the cuestion. I will spend next july my holidays in zell am see. My hotel is tauern spa friend. I don't know the conditions of this, if i have free access to the spa or any discount. Thank you very much.
Alhammadi MA
Moscow, Russia29 contributions
Do they offer body massage
TAUERN SPA
Kaprun, Austria
Dear Alhammadi,
thank you for your request. On our website you can find our treatment folder. As a hotelguest you can easily come to the treatment reception to fix an appointment.
We ask for reservation in advance to serve your request.
Many thanks and looking forward to welcome you.
Your TAUERN SPA Team.
Alhammadi MA
Moscow, Russia29 contributions
Do they offer body massage
Maiaxyz
London, UK34 contributions
It says on their website that they do but maybe it's best to email them and ask about the types of massages and spa treatments that they offer.
Hope this helps!
Hiren_C48261
Niagara Falls, NY5 contributions
Hi, Is the entry to the spa included in Zell am see-Kaprun Summer Card?
munkam6262
Bratislava Region, Slovakia78 contributions
Sorty for so late answer but unfortunatelly it isnt:(
Tauern Spa (Kaprun) - All You Need to Know BEFORE You Go
Frequently Asked Questions about Tauern Spa
- Tauern Spa is open:
- Sun - Sat 9:00 AM - 10:00 PM
- Hotels near Tauern Spa:
- (0.05 mi) TAUERN SPA Zell am See - Kaprun
- (0.27 mi) Pension St. Georg
- (0.23 mi) Pension Oberschnider
- (0.79 mi) LEDERER's LIVING
- (0.65 mi) Hotel Sonnblick
- Restaurants near Tauern Spa:
- (0.04 mi) Marktrestaurant Genussallee
- (0.49 mi) Baumbar Kaprun
- (0.66 mi) Gastwirtschaft Tafern
- (0.71 mi) Hilberger's Beisl
- (0.97 mi) Luis' Gardens