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Black Hills Balloons

Open Now: 8:00 AM - 8:00 PM
Open today: 8:00 AM - 8:00 PM
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Traveler Overview
  • Excellent88%
  • Very good8%
  • Average0%
  • Poor0%
  • Terrible4%
Travelers talk about
“balloon ride”(12 reviews)
“bucket list”(11 reviews)
About
Your Adventure Awaits! Black Hills Balloons flies in the southern Black Hills, making Custer Valley and world-renowned Custer State Park the heart of our flying area; just miles from Mt Rushmore, Crazy Horse & Wind Cave National Park! Your flight...more
Open Now
Hours Today: 8:00 AM - 8:00 PM
See all hours
Suggested duration: 2-3 hours
Contact
422 Mount Rushmore Rd, Buffalo Ridge Camp Resort, Custer, SD 57730-6800
Website
+1 605-673-2520
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Reviews (99)
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1 - 10 of 99 reviews
Reviewed 2 weeks ago via mobile

We took our ride in July of 2018 and had a wonderful ride. It was beautiful. Great smooth take off and landing. When you visit the Black Hills this has to go on your bucket list.

Date of experience: July 2018
Thank Donna P
Reviewed January 2, 2019

This was our first hot air balloon ride. We didn't know what to expect. The result, a smooth and exciting ride through the Black Hills. The pilot was very knowledgeable and told great stories and jokes which made the ride very interesting. Mother Nature cooperated...More

Date of experience: September 2018
Thank eastpointemi
KeelyWade, Owner at Black Hills Balloons, responded to this reviewResponded 3 weeks ago

Thank you for your review! We're so glad you enjoyed your first balloon ride with us! We'd love to see your video!

Reviewed October 26, 2018 via mobile

Simply stated, it was a fantastic experience worth every penny. We were a bit anxious about this first-time experience but loved every moment. This is from a person who gets sweaty palms thinking about being on the roof of our ranch house. Would go again...More

Date of experience: September 2018
Thank Rich E
KeelyWade, Owner at Black Hills Balloons, responded to this reviewResponded 3 weeks ago

Thank you for taking time to leave a review! We're thrilled you enjoyed it!

Reviewed October 25, 2018 via mobile

I had bought a flight (for 4) for my wife/family,for mother's day. Weather was not in our favor this time, but we felt good on trying again later. After one bad weather attempt, we made it in September. There was no problem with tickets 6...More

Date of experience: September 2018
Thank James B
KeelyWade, Owner at Black Hills Balloons, responded to this reviewResponded 3 weeks ago

We're thrilled weather finally cooperated for your flight! Thanks for flying with us!

Reviewed October 25, 2018

My daughter and I decided to do our first Hot Air Balloon ride with Black Hills and it was FANTASTIC! Our "driver" was very knowledgeable and made me feel especially comfortable since I didn't know if I would be scared or not. It was too...More

Date of experience: September 2018
Thank Debbie760690
KeelyWade, Owner at Black Hills Balloons, responded to this reviewResponded 3 weeks ago

"Too beautiful to be scary"...we love that! And couldn't agree more. Thank you for your review. We're so glad you enjoyed it!

Reviewed September 28, 2018

Not a very good ride,since we could not go very high,because of the weight. 11 bodies in the basked and a short distance.More

Date of experience: September 2018
1  Thank Harold C
KeelyWade, Owner at Black Hills Balloons, responded to this reviewResponded October 1, 2018

We're so sorry you didn't enjoy your flight. Its certainly within your rights to give us a one star rating (the first in four years) however, your comments are inaccurate and misleading. The balloon you flew in, is rated by the manufacturer and our insurer...More

Reviewed September 23, 2018

Our trip left from the Stratobowl and was amazing. We got to see the sunrise from the beautiful Black Hills giving us great views and pictures. The staff were knowledgeable and friendly and made us feel safe. I would love to do this again!

Date of experience: September 2018
1  Thank Tara C
KeelyWade, Owner at Black Hills Balloons, responded to this reviewResponded October 1, 2018

You are so kind! We're thrilled you enjoyed your flight from the historic Stratobowl. Let us know when you're ready for your next flight!

Reviewed September 22, 2018 via mobile

What an awesome experience, very professional easy going crew, I felt very safe the entire time!! The views were breathtaking, we saw lots of wildlife including elk, deer, and coyotes! A must do!

Date of experience: September 2018
Thank Shauna K
KeelyWade, Owner at Black Hills Balloons, responded to this reviewResponded October 1, 2018

Thank you for your review! We're thrilled you enjoyed your flight!

Reviewed September 9, 2018 via mobile

This was a bucket list adventure and Black Hills Balloons, exceeded my expectations. I highly recommend using them.

Date of experience: September 2018
Thank 297conniew
KeelyWade, Owner at Black Hills Balloons, responded to this reviewResponded October 1, 2018

We're so happy to hear your flight exceeded your expectations! Thank you for taking the time to leave a review!

Reviewed September 6, 2018 via mobile

My husband and I were recently able to fly with this company and it exceeded all expectations. I never in a million years thought a hot air balloon ride was something I would do, but it was amazing. It was an incredible morning of slowly...More

Date of experience: August 2018
Thank thevintagelease
KeelyWade, Owner at Black Hills Balloons, responded to this reviewResponded October 1, 2018

Thank you for taking the time to leave a review! We're so pleased you enjoyed your flight....and Damien's silly jokes!

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Questions & Answers
Ask a question
MrsBaum
May 28, 2016|
AnswerShow all 3 answers
Response from Damien M | Property representative |
Hello MrsBaum and thank you for your question! I hope some previous customers respond here too but let me answer your question! A balloon ride is a very smooth ride. You don't have the noise and movement like a helicopter... More
1
Vote
tooshies
September 10, 2015|
AnswerShow all 2 answers
Response from Damien M | Property representative |
Hello We normally do not offer pickups but if you are staying in Custer we may be able to figure something out. Where are you staying? Damien
0
Votes
tooshies
September 10, 2015|
AnswerShow all 2 answers
Response from KeelyWadeMahony | Property representative |
Hi there! If you're in the Custer area, we can work something out but give us a call to discuss.
1
Vote