Thank you for the thoughtful review. We're sorry that you felt it was just ok—we strive for excellent! But this was one of those situational days where a few things didn't go per the norm. For example, the meeting place you mentioned.
In all correspondences about the starting location, it states that guests should meet outside of the first restaurant, which you did. Turns out a few guests arrived extra, extra early and had gone inside to wait. Roger arrived and went inside to prepare the table and was alerted by staff that the first group was there, so he took an extra moment to greet and seat them before returning outside at the tour starting time to meet the rest of the guests. Under normal circumstances, everyone would have met outside, just where you were, and everyone would have been checked in and seated together.
It was also a very busy Saturday, and there were some behind-the-scenes things happening that your guide was diligently taking care of without spoiling your experience. As a guide for this tour myself, I can assure you that we are often performing like a graceful duck: elegant above water and frantic below! :-) Regardless, we're sorry that you didn't have our normal stellar experience from top to bottom, but we're glad you got to enjoy some delicious food in our beautiful Garden District area. - Mark
