I'm glad you enjoyed the excellent food on our Food History Tour. I'm sorry you felt the historical component was lacking. That's a new one for us, as people overwhelmingly remark that they love the amazing and thorough culinary history we relay.
I've spoken with your guide Nate, who has a degree in History, and who regularly receives excellent reviews. He relayed that it was business as usual that day, with all of the usual stops and narratives. Again, I'm sorry you felt this aspect of the tour was not on par with what you've experienced on other food tours.
He did mention that he was texting the other guide that day to coordinate and make sure they didn't overlap at any of the venues. My guides also regularly update me via text throughout the tour.
Additionally, one of our venues had their phone lines down that day, and he and my other guides had to text management there to coordinate the timely preparation and presentation of the food samples.
I'm sorry you didn't feel we gave you an excellent tour experience (beyond the food component). It's what we strive to do every day. And in these extremely challenging times we are currently facing, it only reinforces how much we value our customers.
I hope you are safe and well. All the best,