We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Basin St. Station

501 Basin St, New Orleans, LA 70112-3552
+1 504-293-2600
Experience for Yourself
More Info
and up
Haunted Cemetery Tour
More Info
and up
New Orleans Music Tour
More Info
and up
New Orleans French Quarter and Cemetery Walking Tour
Sponsored by:
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Sponsored by:
New Orleans' premier Visitor Information & Cultural Center located in the old Southern Railway Building at the entrance to the historic French Quarter. Exhibits from all major museums, New Orleans introductory film, Side Track Coffee Bar, Streetcar Store gift shop and numerous colorful artifacts are offered. The 4th floor Gold Room and outdoor terrace are perfect venues for private functions with sweeping views of French Quarter and central business district.
  • Excellent58%
  • Very good33%
  • Average9%
  • Poor0%
  • Terrible0%
Travelers talk about
Open Now
All hours
Hours Today: 9:00 AM - 5:00 PM
501 Basin St, New Orleans, LA 70112-3552
+1 504-293-2600
Write a Review
Reviews (66)
Traveler rating
Traveler type
Time of year

1 - 10 of 63 reviews

Reviewed 3 weeks ago

Popped in with an out of town guest. Enjoyed the maps and artwork. Would stay longer next time. I did not check out the rest rooms.

Thank harmsenom
Reviewed 4 weeks ago

First the parking across the street is five dollars for the day with pick up before 6 PM. Walk down Louis Street and you are on Decatur Street. At Basin Street Station the staff is there to give info to help you enjoy the French...More

Thank 112EstherW
Reviewed May 23, 2017

This was one of the best facilities that is designed to showcase one of it's many historic sites. Super clean restrooms, friendly and helpful travel guides and a exceptional display of the past. The station is a tribute to the foresight of the city fathers.

Thank Ed W
Reviewed April 12, 2017

A nice visitors center, and a stop on the bus tour. It had clean bathrooms and a gift shop and it was a nice information spot as well.

Thank Bernardo F
Reviewed April 12, 2017

My wife and I were heading toward the French Quarter and decided to pull in here for a rest stop. We had visited this facility once before, when we were taking a movie tour of New Orleans. As a result, we knew what to expect....More

1  Thank psychprofessor
Reviewed March 29, 2017 via mobile

We stopped here as it's part of the hop on and off city bus tour. First thing, they have very clean restrooms. The building is filled with train history and has some nice small exhibits to peruse through while you wait for your bus to...More

Thank Caroline L
Reviewed January 1, 2017

It was hard to find information on the internet regarding self guided walking tours but this place had it all. Located in a restored train station it has limited train related museum items. A gift shop. Bathrooms. The cheapest parking near the French Quarter. And...More

2  Thank RoJoKa
Kyla B, Public Relations Manager at Basin St. Station, responded to this reviewResponded February 17, 2017

We are happy that you enjoyed your visit with us, thanks for all the kind words.

Reviewed November 18, 2016

The staff are very friendly and helpful, and the gift shop seems to have some interesting stuff in it. Also, if you're checking out the cemetery nearby (St Louis Cemetery No 1) and need to use the restroom or grab a quick snack, this is...More

Thank ThePathLessTravelled
Kyla B, Public Relations Manager at Basin St. Station, responded to this reviewResponded February 17, 2017

We are happy you enjoyed your visit to Basin St. Station. Thank you for sharing your feedback.

Reviewed October 23, 2016

check out this building because you will learn a lot about the hurricane katrina and the city it flooded - you will find trains, gifts, and all kinds of interesting stuff - you can have a cup of coffee too.

Thank paws0810
Kyla B, Public Relations Manager at Basin St. Station, responded to this reviewResponded November 4, 2016

Thank you for taking the time to share your experience! We are happy to read that you enjoyed your visit with us.

Reviewed July 30, 2016 via mobile

We just finished Basin St. Station's tour of the St. Louis Cemetery No. 1. It was a great tour and very informative. Charles Duffy kept it funny while also interesting. Great tour!

Thank AbeCouch
That sound? That flavor? That certain je ne sais quoi
that lets you known you’re in “Nawlins” and nowhere
else? It’s all good and in broad abundance on the
streets of Tremé, where so much of what’s considered
to be the very best of New Orleans culture and
tradition is, put simply, just how people go about
their daily lives in this historic part of town. As
one of America’s oldest African-American neighborhoods
Sponsored by:
Nearby Restaurants
1,295 reviews
.22 miles away
Cafe Conti
266 reviews
.25 miles away
437 reviews
.25 miles away
Dreamy Weenies
165 reviews
.22 miles away
Nearby Attractions
St. Louis Cemetery No. 1
2,669 reviews
.04 miles away
Our Sacred Stories
18 reviews
.07 miles away
Musee Conti Wax Museum
100 reviews
.19 miles away
Questions & AnswersAsk a question
Joan T
can you leave your vehicle for several days?
October 30, 2016|
Response from Kyla B | Property representative |
Hi Joan, thank you for your interest in Basin St. Station! We do not allow overnight parking at our visitor center, but there is an adjacent public parking lot which can accommodate several days of parking. We hope this... More
sally f
How much does it cost to park there, and how far is it from the Gray Line pickup
July 16, 2016|
Answer Show all 6 answers
Response from Kyla B | Property representative |
Thank you for your interest in Basin St. Station . Parking costs are between $5 – $10 depending on the day of the week (subject to change during special event dates). Grayline is a half mile from Basin St. Station and is... More
Where can we park to attend a wedding here?
February 21, 2015|
Response from Doug P | Property representative |
If the wedding is 5pm or after, you can park complimentary in our Main Parking Lot. If the wedding is during the day, a security guard can give you a parking pass to park in the parking lot across the street.