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Basin St. Station

Closes in 15 min: 8:30 AM - 5:30 PM
Open today: 8:30 AM - 5:30 PM
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Traveler Overview
  • Excellent63%
  • Very good29%
  • Average8%
  • Poor0%
  • Terrible0%
Travelers talk about
“louis cemetery”(10 reviews)
“hop on hop”(6 reviews)
About
New Orleans' premier Visitor Information & Cultural Center located in the old Southern Railway Building at the entrance to the historic French Quarter. Exhibits from all major museums, New Orleans introductory film, Side Track Coffee Bar, Streetcar...more
Closes in 15 min
Hours Today: 8:30 AM - 5:30 PM
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Contact
501 Basin St, New Orleans, LA 70112-3552
Treme
Website
+1 504-293-2600
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Ways to Experience Basin St. Station
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Reviews (86)
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All reviewsa small gift shoplouis cemeteryhop on hopvisitor centertrain museumvisitor informationfrench quartershort filmbuy ticketswalking tourhour tourexhibitsliteraturetourssouvenirsnolaartwork
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1 - 10 of 81 reviews
Reviewed August 15, 2018

I recently visited this location with family and took the tour of St. Louis Cemetery #1 (Aug 11 2018). Our guide, Charles, was pretty fun and informative as he took us through the cemetery. The Welcome Center itself was nice to explore as well as...More

Thank aroseburton
Kyla B, Public Relations Manager at Basin St. Station, responded to this reviewResponded August 20, 2018

We are so glad you enjoyed your tour experience and we appreciate the special mention of Charles. Our staff takes great pride in the service that we provide. We will be sure to share your kind words. Thank you for choosing Hop-On Hop-Off New Orleans!

Reviewed August 13, 2018

Good morning, I know I am late writing this commendation and review but I was very pleased by my tour of St. Louis Cemetery No. 1 on Saturday, July 21, 2018. My tour was given by "Charles" and I was the only one in the...More

Thank Christopher B
Kyla B, Public Relations Manager at Basin St. Station, responded to this reviewResponded August 13, 2018

Thank you for taking our tour with charles! We are glad you had a great experience and we appreciate your feedback.

Reviewed August 11, 2018 via mobile

Former Southern Railway station. Purchase tickets to a city tour. On non-event days you can park for 10 hours for $5. Adjacent to St. Louis Cemetery. Tour $39 for one day with about 24 stops, hop on and off privileges. 8 block walk to the...More

Thank Bertram H
Kyla B, Public Relations Manager at Basin St. Station, responded to this reviewResponded August 13, 2018

Thank you for your review we are glad you enjoyed your visit.

Reviewed March 24, 2018

My wife and I and our son and grandson visited the Basin Street Welcome Station during our trip to New Orleans. My wife and I have visited this facility previously, but it was new for our son and grandson. As at other visits, we made...More

1  Thank psychprofessor
Kyla B, Public Relations Manager at Basin St. Station, responded to this reviewResponded March 26, 2018

Thank you for visiting and taking the time to share your positive experience!

Reviewed March 11, 2018 via mobile

We visited this place in the middle of a walking tour and it was fantastic!! If you have interest in trains or curious about what to do in New Orleans this place should be your first stop!!

1  Thank Tracey W
Kyla B, Public Relations Manager at Basin St. Station, responded to this reviewResponded March 12, 2018

THanks, Tracey! Reviews like yours are what we strive for!

Reviewed March 11, 2018

Visited this yesterday during a walking tour thru the French Quarter. It is a very beautiful place with lots of items from the past. There is a gift shop and a snack bar. Also beautiful art work. It is directly across the street from St....More

1  Thank Barbara R
Kyla B, Public Relations Manager at Basin St. Station, responded to this reviewResponded March 12, 2018

Thank you for this excellent rating, Barbara!

Reviewed December 24, 2017 via mobile

Family and o had the pleasure of going on the the tour of St. Louis cemetery #1. Our guide, Charles, was full of all sorts of historic and current information and made the tour very enjoyable with a witty sense of humor. 10/10 would recommend.

Thank Nneka I
Kyla B, Public Relations Manager at Basin St. Station, responded to this reviewResponded April 12, 2018

Thank you for sharing your review!

Reviewed December 12, 2017

There are old map of New Orleans still in French, old paintings of the station and old signs. For hop-on hop-off tours, it is a great place to stop - to get drinks, look around for historical things and restrooms. Besides this station, there is...More

1  Thank Azrinsyah
Kyla B, Public Relations Manager at Basin St. Station, responded to this reviewResponded April 12, 2018

Thank you for sharing your review!

Reviewed December 1, 2017

It's a main stop for the hop on and hop off bus, and there's plenty of other history and information there too You can buy tickets for attractions and get snacks and a bathroom stop as well.

Thank Bernardo F
Kyla B, Public Relations Manager at Basin St. Station, responded to this reviewResponded April 12, 2018

Thank you for sharing your review!

Reviewed November 20, 2017

We were taking a three hour tour on a day trip to New Orleans. We were told that this location was one of pick up spots for the tour. There is paid parking adjacent. They have lots of information and several exhibits to see at...More

Thank Rhino2525
Kyla B, Public Relations Manager at Basin St. Station, responded to this reviewResponded April 12, 2018

Thank you for sharing your review!

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Questions & Answers
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James S
December 7, 2017|
Answer
Response from Kyla B | Property representative |
Hi James, our visitor parking is limited and only for short term parking. There is a lot right next door that offers very affordable rates for all day parking. We'd be happy to help you with this when you arrive. Hope to see... More
0
Votes
JoanT1040
October 30, 2016|
Answer
Response from Kyla B | Property representative |
Hi Joan, thank you for your interest in Basin St. Station! We do not allow overnight parking at our visitor center, but there is an adjacent public parking lot which can accommodate several days of parking. We hope this... More
0
Votes
sally f
July 16, 2016|
AnswerShow all 6 answers
Response from Kyla B | Property representative |
Thank you for your interest in Basin St. Station . Parking costs are between $5 – $10 depending on the day of the week (subject to change during special event dates). Grayline is a half mile from Basin St. Station and is... More
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