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Preservation Hall

726 St. Peter Street, New Orleans, LA 70116-3182
+1 504-522-2841
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  • Excellent71%
  • Very good17%
  • Average6%
  • Poor2%
  • Terrible1%
Travelers talk about
“standing room” (184 reviews)
“big shot” (144 reviews)
“reserved seats” (104 reviews)
Closed Now
All hours
Hours Today: 12:00 PM - 5:00 PM, 6:00 PM - 7:00 PM, 8:00 PM - 11:00 PM
Suggested Duration: 1-2 hours
726 St. Peter Street, New Orleans, LA 70116-3182
French Quarter
+1 504-522-2841
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Reviews (4,044)
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1 - 10 of 4,044 reviews

Reviewed yesterday via mobile

We reserved a seat ( paid ) using their website so we did not have to wait in line at the door; it's first come first serve, no charge. Just tell the hostess you're there and she will give you a ticket. Tiny bare bones...More

Thank Sharon H
Reviewed yesterday

We did the first show of the day and half the musicians arrived late 10-15 minutes. It still ended on time so what should have been a 45 minute show was 30-35. Very crowded and half of us had to sit cross-legged on the floor....More

Thank onyxsage
Reviewed 2 days ago

Regular showtimes are 6, 7, 8, 9 with more traditional jazz with two earlier shows. We showed up the night before and lady at the door was very helpful and friendly. We did not purchase advance "Big Shot" tickets and had no problem getting a...More

Thank Masparkle
Reviewed 2 days ago

LONG wait and long lines. You can hear better music in the streets No aircondition and people are on top of one another I would not go back

Thank rpaese
Reviewed 2 days ago via mobile

We visited New Orleans around Christmas time before our cruise and attended one of the nightly concerts here. We got the cheaper tickets where you sit on pillows on the floor but honestly I think we had a better experience than the more expensive seats....More

Thank Grace L
Reviewed 3 days ago via mobile

We really enjoyed the feel of this jazz hall. The band was great and the atmosphere was as it should be when in New Orleans.

Thank 90rosemary
Reviewed 3 days ago

Preservation Hall is a historic venue for jazz----depending on the day you visit it may be very good or just so so. Limited seating and the locals seem to know who and when some of the better players are on stage...

Thank klinoregon
A TripAdvisor Member
Reviewed 3 days ago via mobile

We were prepared to line up and wait for admission. Would suggest getting there quite early if you want a good viewing position. We did this and ended up directly behind the seated section and had a great view. The line is quite good in...More

Thank A TripAdvisor Member
Reviewed 4 days ago

If you want a New Orleans experience, music and the French Quarter, this is it! The building is dilapidated. However, the small intimate quarters helps to make the experience. For a reasonable fee, book ahead, and you will get to sit on a bench, which...More

Thank Lonnie2013
Reviewed 4 days ago via mobile

No photos allowed! Queues start normally around 30 minutes before the shows starts.. however, you can book online for big shot seats @ $35 each, or pay $15 on arrival. Views are limited for those standing and towards the back of the queue. Having said...More

1  Thank GlennMans
French Quarter
A small and teeming network of laissez-faire living
lounged out on the balmy banks of the Mighty
Mississippi, the French Quarter has long been a port
of call for folks in search of a good time and a great
story. Perpetually inebriated Bourbon Street runs
across its midriff like a strand of cheap ribbon tied
around an otherwise rather pretty and impressively
well-kept vintage dress. Throughout the rest of the
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Questions & AnswersAsk a question
We have reservations but not tickets. Is this a problem?
May 7, 2017|
Answer Show all 6 answers
Response from Dave H | Reviewed this property |
They only have reservations for about 16 seats. The rest are first come first serve so people wait sometimes for 2 hours to get in. If you have reservations, go to the front of the line and speak to the greeter. They will... More
Hi My husband and I will be in New Orleans for our birthdays May 18th and 20th, He has some mobility problems will he be able to get special seating if webbook in advance. Laurel
April 19, 2017|
Answer Show all 4 answers
Response from pherbert217 | Reviewed this property |
The seats inside are long benches. They are available when you are able to book a ticket. Our night was sold out seating so we had to stand. There are ushers that guide people to the seating so perhaps with a ticket you... More
Are the pay at door benches 1st come in gets seating, or the first ones bought at door...in other words, can I come early and get tickets to sit at the later show, or do I have to stand in line anyway for that show time to get a seat. How early to ensure a seat? (Don't want to pay super premium price, but won't be able to stand that long.)
March 11, 2017|
Answer Show all 11 answers
Response from Mary Jane T | Reviewed this property |
If you don't want to stand in line, I suggest making advance reservation. If you have a special need you should ask. The turn around on shows is about 90 minutes they said. So, if you are in the front of the line, you will... More