We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

West Towne Mall

Open Now: 10:00 AM - 9:00 PM
Open today: 10:00 AM - 9:00 PM
Review Highlights
A mall

This mall is decent, however I really do like the shops around this mall as a turist. I found... read more

Reviewed April 15, 2017
Copenhagen, Denmark
Struggling for life!

West Towne Mall used to be the best in Madison, but is now really struggling. With the demise of... read more

Reviewed October 20, 2018
Bangkok, Thailand
Read all 33 reviews
All photos (7)
Full view
Traveler Overview
  • Excellent30%
  • Very good37%
  • Average24%
  • Poor9%
  • Terrible0%
Dec 11, 2018
“Fix it up or give it up”
Oct 20, 2018
“Struggling for life!”
West Towne Mall, located in Madison, WI, features Boston Store, Dick's Sporting Goods, JCPenney, Sears, and over 100 specialty stores. Exclusive shops include Apple Store, Coach, and Bare Escentuals.
Open Now
Hours Today: 10:00 AM - 9:00 PM
See all hours
66 W Towne Mall, Madison, WI 53719-1069
+1 608-833-6330
Improve This Listing
Top Selling Tours & Activities in and around Madison
from $20.00
More Info
Reviews (33)
Filter reviews
28 results
Traveler rating
Traveler type
Time of year
See what travelers are saying:
Updating list...
1 - 10 of 28 reviews
Reviewed December 11, 2018 via mobile

I was around when this mall originally opened... water fountains and all. When Hilldale mall was a dump. Times change.... Now Hilldale is a top notch mall and west towne seems to try to hang on to its last shreds of dignity. Big shops pulling...More

Date of experience: December 2018
Thank MikionVacation
Reviewed October 20, 2018

West Towne Mall used to be the best in Madison, but is now really struggling. With the demise of the Boston Store and Sears, the mall is now left with only JC Penney and Shopko (both also struggling) for large department stores. Toys R Us...More

Date of experience: October 2018
Thank Raintree_Thailand
Reviewed July 23, 2018 via mobile

Eclectic some high prices stores some affordable. Has both food court and eating establishment. Several stores going out of business.

Date of experience: July 2018
Thank silver1113
Reviewed May 2, 2018

This mall is nice to stop at whenever I pass through. There is also another mall close by called Westgate Mall. Westgate has a great craft store that I would highly recommend to anyone passing by. Between both of these places it was fun to...More

Date of experience: April 2018
Thank Mary Beth M
Reviewed October 22, 2017 via mobile

My girls first trick or treat and it was phenomenal. Everyone was so friendly and the atmosphere was great. The costume contest was very entertaining. Thanks to the whole mall family.

Date of experience: October 2017
Thank William L
Reviewed September 25, 2017

Nice stop to make before heading home when driving over four hours. The mall is clean and it is nice to see family out shopping. We always stop here to do some shopping and to get a bite to eat at the food court. We...More

Date of experience: September 2017
Thank Mary Beth M
Reviewed August 13, 2017

Nice and clean. Lots of stores but lots of the same. Forget hoe many sun-glass and cell phone places there are. Can get great deals from the "hallway" vendors of you "negotiate".

Date of experience: August 2017
Thank Jerry B
Reviewed July 7, 2017 via mobile

This mall offers a good selection of stores and restaurants. I am always impressed by the cleanliness of the stores. The ever changing selection in the food court is a fun thing to try. You can get tacos, Japanese and grilled cheese all in the...More

Date of experience: July 2017
Thank LaurenE_0810
Reviewed May 21, 2017 via mobile

It was definitely worth a stop, but the parking was terrible. There's a good amount of stores, something for everyone.

Date of experience: May 2017
Thank JPB712014
Reviewed April 15, 2017

This mall is decent, however I really do like the shops around this mall as a turist. I found Burlington Coat Factory, with good things, and a walk around, and then Walmarts is there. The Mall has Chessecake Factory and a good sports shop! I...More

Date of experience: August 2016
Thank springAnne
View more reviews
Nearby HotelsSee all 64 nearby hotels
Best Western West Towne Suites
488 reviews
.41 miles away
Quality Inn
37 reviews
.43 miles away
AmericInn by Wyndham Madison West
710 reviews
.44 miles away
Radisson Hotel Madison
621 reviews
.56 miles away
Nearby RestaurantsSee all 1,108 nearby restaurants
Bonefish Grill
157 reviews
.24 miles away
LongHorn Steakhouse
98 reviews
.23 miles away
Jason's Deli
56 reviews
.26 miles away
The Cheesecake Factory
105 reviews
.07 miles away
Nearby AttractionsSee all 203 nearby attractions
Elver Park
18 reviews
.25 miles away
Ultrazone Laser Tag
7 reviews
.35 miles away
Escape in Time
66 reviews
.59 miles away
Questions & Answers
Get quick answers from West Towne Mall staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Travel Forum Posts
Joliet, IL
Help!! (14 Replies)
Ok, so my best friend and I are headed up to Madison this weekend for our annual weekend to get tickets to The Great Taste of the Midwest. We stay at the Ruby Marie Hotel, eat dinner at Essen Haus, followed by gorging ourselves on Paciugo Gelato. I have just learned that Paciugo Gelato is no longer downtown OR at the West Towne Mall. Is there anyplace else with gelato in Madison? Gelato is part of our tradition and this tradition must not die! Any help would be GREATLY appreciated!
April 29, 2013|
Response fromPPowner|
A new gelato place has taken over where Paciugo was - both locations, so you can still get your fix. If you want to try another place, I know that Java Cat on Monona Drive has good gelato, too.
Waverly, Iowa
Restaurant near West Towne Mall (4 Replies)
Staying in Madison December 11th. Looking for a good restaurant, NOT A CHAIN, something we can only get in Madison. We are staying near West Town Mall but are willing to drive extra if needed. Thoughts?
November 29, 2009|
Response frompamelac639|
Check out restaurant advice in the upper right corner. The ones on the west side are closest to the mall, but nothing is far away. Pam