West Towne Mall

West Towne Mall, Madison: Hours, Address, West Towne Mall Reviews: 4/5

West Towne Mall
4
10:00 AM - 9:00 PM
Monday
10:00 AM - 9:00 PM
Tuesday
10:00 AM - 9:00 PM
Wednesday
10:00 AM - 9:00 PM
Thursday
10:00 AM - 9:00 PM
Friday
10:00 AM - 9:00 PM
Saturday
10:00 AM - 9:00 PM
Sunday
11:00 AM - 6:00 PM
About
West Towne Mall, located in Madison, WI, features Boston Store, Dick's Sporting Goods, JCPenney, Sears, and over 100 specialty stores. Exclusive shops include Apple Store, Coach, and Bare Escentuals.
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Popular mentions

4.0
39 reviews
Excellent
10
Very good
15
Average
9
Poor
5
Terrible
0

Letsroadtrip
Elwood, NE530 contributions
Way to kill a couple of hours
May 2021
Nice to see a mall that still has businesses, was a nice place to kill a couple of hours as the afternoon got warmer. Nothing someone has to do here but not bad.
Written June 8, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Liset1978
Beverwijk, The Netherlands96 contributions
West towne mall is ok
Oct 2019
Arrived a day early in Madison to have a day for myself. I like to this mall that I remembered from an earlier visit. It's nice to be out for a bit. nice range of shops, I miss some additional children's clothes store though. The H&M we have in Europe so I wouldn't visit that to buy some clothes. The GAP store is still there and I remember another store with girls clothes. But for boys, the choice is limited. however, everything else is nice. It's clean, the food court is ok, has a nice selection of different food. I would go back here again if I would visit again next year.
Written November 5, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Grannie Annie
Green Bay, WI101 contributions
West Towne Mall Subway September 2019
Oct 2019 • Family
Arrived at Subway in the Madison, WI West Towne Mall Food Court at approximately 11am. The entire time I waited in line, as well as when I ordered, and after I received my food, there was ONLY ONE VERY HARRIED WOMAN working the entire franchise location. My order was perfect, made quickly and with a wonderful attitude even though she was obviously very very overworked. No way should any franchise EVER have only one employee on site. Shame on the owners. 2 bus loads of middle school students arrived 20 minutes after my daughter, her husband and child and my sister arrived. We were amazed she did as incredibly well and efficiently as she did. A+ to you dear woman
Written September 30, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Thomas D
Freising, Germany1,147 contributions
Still ok
Sep 2019
The mall was not busy on a Tuesday afternoon. In my opinion this location needs a general facelift in order not to loose more and more customers into the growing online shopping industry. Some shops were vacant at the time as I was there. On the other hand they have locations like The Cheesecake Factory, Oakley or DICK‘S Sporting Goods, which are places I like to visit.
Written September 3, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Susan W
Genoa, WI7 contributions
April Visit
Apr 2019
We travel to Midwest Horse Fair every year with my family. West Towne Mall is always a stop on one of the nights we stay in Madison. My kids like the stores and layout of the mall, and we have a variety of restaurants to choose from in the food court!
Written May 9, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Ben H
Weston15 contributions
Disappointing
Mar 2019
Great grocery store but little else. Like many malls, this one is struggling also. It is not a location to which I would return.
Written March 29, 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

MikionVacation
Zurich, Switzerland234 contributions
Fix it up or give it up
Dec 2018 • Solo
I was around when this mall originally opened... water fountains and all. When Hilldale mall was a dump.

Times change....

Now Hilldale is a top notch mall and west towne seems to try to hang on to its last shreds of dignity.

Big shops pulling out. Side entrances look like entries to a ghost towne. Few good shops left.

How can a mall not do a better job on the west side of town? I don't get it....
Written December 11, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Raintree_Thailand
Bangkok, Thailand2,816 contributions
Struggling for life!
Oct 2018 • Couples
West Towne Mall used to be the best in Madison, but is now really struggling. With the demise of the Boston Store and Sears, the mall is now left with only JC Penney and Shopko (both also struggling) for large department stores. Toys R Us is also gone. There are still some nice smaller shops, but nothing like in the glory days of this mall.
Written October 20, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Lori J
DeKalb, IL58 contributions
Family trip
Jul 2018 • Family
Eclectic some high prices stores some affordable. Has both food court and eating establishment. Several stores going out of business.
Written July 23, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Mary Beth M
Zion, United States32 contributions
Nice shops
Apr 2018
This mall is nice to stop at whenever I pass through. There is also another mall close by called Westgate Mall. Westgate has a great craft store that I would highly recommend to anyone passing by. Between both of these places it was fun to shop at. I would recommend anyone to look up both of these places. I found some good deals at both places and look forward to going back in the future.
Written May 2, 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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Frequently Asked Questions about West Towne Mall

West Towne Mall is open:
  • Sun - Sun 11:00 AM - 6:00 PM
  • Mon - Sat 10:00 AM - 9:00 PM