West Towne Mall
West Towne Mall
4
10:00 AM - 8:00 PM
Monday
10:00 AM - 8:00 PM
Tuesday
10:00 AM - 8:00 PM
Wednesday
10:00 AM - 8:00 PM
Thursday
10:00 AM - 8:00 PM
Friday
10:00 AM - 8:00 PM
Saturday
10:00 AM - 8:00 PM
Sunday
11:00 AM - 6:00 PM
About
West Towne Mall, located in Madison, WI, features Boston Store, Dick's Sporting Goods, JCPenney, Sears, and over 100 specialty stores. Exclusive shops include Apple Store, Coach, and Bare Escentuals.
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.


4.0
4.0 of 5 bubbles39 reviews
Excellent
10
Very good
15
Average
9
Poor
5
Terrible
0

Cynderella43
Fort Lauderdale, Florida506 contributions
4.0 of 5 bubbles
Jul 2016 • Family
The West Towne Mall is a nice mall with typical chain stores and restaurants. It is easy to walk around and find what you need. There are good choices in the food court and if you can't find something there, plenty of other restaurants are located on the outside.

Parking was easy and we found what we needed.

PS - If this review was useful, please click the HELPFUL button on your phone or you can click the THANK YOU button on your computer. I'd appreciate it! :-D
Written August 4, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Letsroadtrip
Elwood, NE577 contributions
4.0 of 5 bubbles
May 2021
Nice to see a mall that still has businesses, was a nice place to kill a couple of hours as the afternoon got warmer. Nothing someone has to do here but not bad.
Written June 8, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Liset1978
Beverwijk, The Netherlands91 contributions
4.0 of 5 bubbles
Oct 2019
Arrived a day early in Madison to have a day for myself. I like to this mall that I remembered from an earlier visit. It's nice to be out for a bit. nice range of shops, I miss some additional children's clothes store though. The H&M we have in Europe so I wouldn't visit that to buy some clothes. The GAP store is still there and I remember another store with girls clothes. But for boys, the choice is limited. however, everything else is nice. It's clean, the food court is ok, has a nice selection of different food. I would go back here again if I would visit again next year.
Written November 5, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Lauren Elizabeth
Madison, WI28 contributions
2.0 of 5 bubbles
Jul 2017 • Friends
This mall offers a good selection of stores and restaurants. I am always impressed by the cleanliness of the stores. The ever changing selection in the food court is a fun thing to try. You can get tacos, Japanese and grilled cheese all in the same place. Great, right?
Written July 7, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Puddle_Jumper_2010
Madison, WI280 contributions
2.0 of 5 bubbles
Apr 2016 • Solo
A generic, outdated mall that could be located anywhere in the USA. Tourists - go to Hilldale or Greenway Station. Parking is lousy, even at "off" times.
Written May 11, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Sparkdog R
Fort Collins, CO93 contributions
3.0 of 5 bubbles
Dec 2015
Went there to watch Christmas shoppers. I don't normally go in malls, so my opinion is biased. It was interesting to see people all buzzing around. I'd rather shop at independent stores, instead of malls. I like looking at original work, created by an individual, rather than the sos.

In any case, if you like looking for the same stores you see in every mall, this is a nice clean, safe, easy to access one. They have a lot of kiosks; selling phone stuff, calendars, pretzels and more. Everyone, working in the kiosks looked bored. However, if you want to make money, open a pretzel kiosk in a mall. They sold more than anyone in the mall!

The people watching wasn't as I expected. Americans don't seem to have any sense of style..
Written December 15, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Grannie Annie
Green Bay, WI111 contributions
2.0 of 5 bubbles
Oct 2019 • Family
Arrived at Subway in the Madison, WI West Towne Mall Food Court at approximately 11am. The entire time I waited in line, as well as when I ordered, and after I received my food, there was ONLY ONE VERY HARRIED WOMAN working the entire franchise location. My order was perfect, made quickly and with a wonderful attitude even though she was obviously very very overworked. No way should any franchise EVER have only one employee on site. Shame on the owners. 2 bus loads of middle school students arrived 20 minutes after my daughter, her husband and child and my sister arrived. We were amazed she did as incredibly well and efficiently as she did. A+ to you dear woman
Written September 30, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Thomas D
Freising, Germany1,830 contributions
3.0 of 5 bubbles
Sep 2019
The mall was not busy on a Tuesday afternoon. In my opinion this location needs a general facelift in order not to loose more and more customers into the growing online shopping industry. Some shops were vacant at the time as I was there. On the other hand they have locations like The Cheesecake Factory, Oakley or DICK‘S Sporting Goods, which are places I like to visit.
Written September 3, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Susan W
Genoa, WI6 contributions
4.0 of 5 bubbles
Apr 2019
We travel to Midwest Horse Fair every year with my family. West Towne Mall is always a stop on one of the nights we stay in Madison. My kids like the stores and layout of the mall, and we have a variety of restaurants to choose from in the food court!
Written May 9, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ben H
Weston14 contributions
2.0 of 5 bubbles
Mar 2019
Great grocery store but little else. Like many malls, this one is struggling also. It is not a location to which I would return.
Written March 29, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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