Pedro Tea Factory
Pedro Tea Factory
4
Points of Interest & Landmarks
Read more
Top ways to experience Pedro Tea Factory
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

4.0
881 reviews
Excellent
263
Very good
343
Average
181
Poor
52
Terrible
42

Morgan
3 contributions
Couples
The factory tour itself cost 500LKR and for that you get to walk around the factory and see all the different machines and different stages of the tea making process. Our tour Gide spoke very good English and took the time to answer questions. The tour maybe lasted around 20-30mins. You can then sit in the cafe and taste one of the teas for free. There is also a gift shop. The views are really nice.
Written February 9, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

milespointstravelkom
Redlands, CA1,302 contributions
Nuwara Eliya is a hill-station and we were not going to leave without seeing at least a couple of tea gardens and tea factories. Two of the most famous tea gardens in this town are the Pedro Tea Factory and Damro Labookellie Tea Factory.

We drove to the Pedro Tea Factory. This is NOT a working factory and therefore we decided to skip the factory tour and instead walked part of the tea garden.
Written February 29, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Nitin Tulsian
Noida, India115 contributions
Family
Factory tour with the guide was very interesting and informative. They charge a nominal fee of LKR250 for adults and my kids were allowed without a charge.

They run the factory during the night shift only so couldn't see most machines working but despite that one would get a good sense of how tea is produced.

We also walk down the tea bushes but didn't see any plucking activity in that part unfortunately.

I would recommend this place to people who have not been to a tea factory before.
Written January 9, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Rachael S
3 contributions
Couples
I only ever leave reviews when things are really good, or very bad and this was very VERY BAD.
We had wanted to do the factory tour and were told on our arrival that we weren’t able to because the factory wasn’t open for visitors that day (oddly). We were told that the only two activities we could do where the two (more expensive at 1100 Rs pp) “experiences” of Tea tasting or Tea picking; we opted for the tea tasting. We said we understood that the factory was closed for tours but asked if it would be possible to pop our heads round to see the inside of the factory? The woman said yes. So we sat down for our tea tasting, and after 10 minutes a tray of tea was plonked in front of us, a different woman pointed and said some teas were strong and others weren’t, and then departed(!) There was no explanation about the variations of tea on the tray, how they are grown, or what they were even! Nothing. Nada. We were just left to our tray of random teas. It was an absolute joke. We tried to find someone to ask questions but got minimal information and no actual explanation on the process.
We then said asked if we could have a quick look round the door at the factory, and the woman in charge said “yes that’s fine, that’ll be Rs.350 each” i.e. the cost of the tour which we had initially asked for and were told that we couldn’t do!! I queried why we were told merely 15 minutes earlier that we couldn’t do the tour of the tea factory, at which point the woman basically lied to us and claimed she had included it as an option!! She was basically scoffing at us as she spoke implying that all 3 of us had misunderstood. The Sri Lankan driver who had driven us there and was waiting and had heard the whole thing was as shocked as we were at the audacity of this woman. (And won’t be recommending anyone go there again).
This is an absolute waste of time please avoid and don’t make the same mistake we did by going to this shambles of a factory.
Written January 8, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Team P
Bury St. Edmunds, UK504 contributions
This was one of the main reasons for our trip to Sri Lanka and this was such a disappointment. The tour when it got underway was taken by a lady guide who seemed so un-interested in her job and the customers were an inconvenience. It was so rushed and a large group whereby it was difficult to hear what was being said. This lady did not appear to want to be there and her body language exuded this. It was so rushed. Very very disappointing, don't waste your money, a small as the fee is, or more importantly your time you will be under whelmed
Written January 17, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

jujurio
Bali, Indonesia51 contributions
Friends
Everything about the visit was bad. Not sure if we got a particularly unmotivated guide, but she just repeated what she memorized and explained what each machine does. We asked several follow up questions, but her answer was not insightful. Also, we all get free tea but honestly the tea tasted worst than the cheapest tea I drink back home. They provide third grade tea. After drinking that tea, I definitely didn’t want to buy any tea from the factory. Lastly, now the tour fee is 250 lak. Overall, it was a waste of time. I could google and drink better tea at home.
Written January 10, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Tamsin D
Devonport, New Zealand71 contributions
Couples
We were really disappointed with our visit to Pedro Tea Factory. Firstly when we arrived noone greeted us, the staff all ignored us and it was really unclear where we were supposed to go. We figured out we had to buy tickets and were then told to wait 10 minutes until the tour started. We waited 30 minutes without any further communication about the tour. Another staff member did give us a cup of tea but with no explanation, we weren't really sure if it was actually supposed to be for us. We chose a table to sit at, but they were all very dirty with bits of food and flies and dishes unclear from previous guests. Finally our tour guide came to get us for our tour, she was very unenthusiastic and came across as in a hurry and disinterested. During the tour, our guide was very rude to other guests in our group. The guide's accent was a bit hard to understand at the best of times (not her fault as English is her second language), but she told two members of our tour group (who English was also not their first language for) that taking photos was not allowed. They clearly did not hear her/understand what was being said, and instead of gently making sure they understood, she yelled at them "do you even speak English?!". After the tour was finished she just walked off without saying goodbye or thanks or anything. Such a bad experience from start to finish! The previous day we did a tour at Damro and it was amazing! I'd definitely recommend avoiding Pedro and going to Damro instead.
Written March 13, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Gemma G
Dursley, UK31 contributions
Couples
Amazing tour , almost overwhelming with the gorgeous scenery and staff , the smell of the tea is stunning , the staff that work there are dedicated and passionate. Hard to believe that the traditional processes end up in our tea all round the world . The tasting process is an art passed through family’s . It also goes into our favourite Ahmad tea and helped us understand why it tastes so wonderful
Written February 3, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Christian_ald
Oud-Beijerland, The Netherlands69 contributions
Couples
Impressive to see all the tea plantations in Nuwara eliya, which are very big. We had a very good tour guide who showed us the factory and explained the process of making tea very clear. Also very impressive to see under which circumstances the employees live.
Written April 19, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

trifles
Mumbai, India23 contributions
this is apparently a working factory hence was expecting a lot from the tour. although the staff was friendly they seemed to be disinterested in conducting an informative tour. the shop has limited options in terms of packaging but was well priced. Yet to taste the tea!
Written January 23, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Showing results 1-10 of 604
Anything missing or inaccurate?
Suggest edits to improve what we show.
Improve this listing

Pedro Tea Factory (Nuwara Eliya) - All You Need to Know BEFORE You Go

Frequently Asked Questions about Pedro Tea Factory

We recommend booking Pedro Tea Factory tours ahead of time to secure your spot. If you book with Tripadvisor, you can cancel up to 24 hours before your tour starts for a full refund. See all 83 Pedro Tea Factory tours on Tripadvisor



Restaurants near Pedro Tea Factory: View all restaurants near Pedro Tea Factory on Tripadvisor