Pedro Tea Factory
Pedro Tea Factory
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  • evdey0kum
    Samsun, Türkiye70 contributions
    5.0 of 5 bubbles
    Amazing experience
    You can visit wonderful tea gardens and taste tea. There are short tours in the factory where you can see the tea production step by step, and there is a free tea tasting at the end of the tour. There is also a sales office where you can buy gift tea.
    Visited July 2023
    Traveled as a couple
    Written November 19, 2023
  • CHD6265
    Odiham, United Kingdom454 contributions
    3.0 of 5 bubbles
    A bit disorganised, really focused on the shop sales
    Unlike the Damro plantation you have to pay for a factory tour - which wasn’t actually productive at the time of our visit , just running the sizing side of the process. We waited an age in the foyer for any instructions on where and when the tour would start. The lady who finally showed up led us off in too large a group size - such that only those directly next to her could hear her.
    Visited January 2024
    Traveled as a couple
    Written January 19, 2024
  • Priya
    149 contributions
    4.0 of 5 bubbles
    A good experience from an avid tea fan
    We were staying local to Pedro Tea Estate and visited one afternoon. Firstly we were offered free roaming of the tea plantation and walked down to near the lake, then had a complimentary tea & a tour. Hashini was very knowledgeable & explained the process very well. Photos were not allowed inside however the outside was very scenic. At the end, you could buy some of the tea made, which I assume is where revenue comes in. Overall I’d definitely recommend this experience!
    Visited March 2024
    Traveled as a couple
    Written March 17, 2024
  • Victorianlad
    Melbourne, Australia17,668 contributions
    3.0 of 5 bubbles
    Pleasant cup of tea at conclusion
    The young lady guide was pleasant but the factory tour showed how many manual processes are yet to be automated. The newest machines seemed to be from 1986. As the factory operates between midnight and 0600 hours when the area is at its coolest, all we could watch was a couple of workers separating picked tea leaves as well as others carrying heavy bundles between sites. Some visitors went down a hill to see how an employee picks the leaves. It needs skill, and constant avoidance of thorns. Not a job I'd have ever enjoyed, especially given the midday heat. The gift shop was the focus of the estate. Along with a cup of tea it concluded the experience.
    Visited March 2024
    Traveled with friends
    Written March 21, 2024
  • Adam B
    8 contributions
    5.0 of 5 bubbles
    Cheap and fun afternoon out
    Great experience. 500LKR/pax for an interesting tour around the tea factory (photos prohibited) and a complimentary cup of tea. 1000LKR/pax to have a practical demo of tea picking, and 15/20 minutes to try it out yourself. 1100LKR/pax for tea tasting. Overall, a cheap and fun afternoon out!
    Visited April 2024
    Traveled as a couple
    Written April 1, 2024
  • JonnyM67
    Camberley, United Kingdom29 contributions
    5.0 of 5 bubbles
    Well worth a visit and easy to get to if you're in Nuwara
    We were staying in Nuwara Eliya for a couple of days and wanted to visit a tea plantation and this was recommended by the hotel (Grand). We took a Tuk-tuk from the hotel and the driver waited for us while we did the tour (approx 45 minutes in total including time to drink and buy tea). Very informative tour with a chance to see production from start to end with a good tour guide who was keen to answer questions. Great selection of tea to buy with a good explanation of what you are buying. We brought lots back. This felt like a much more local experience than the commercial plantation that we stopped at on our way out of Nuwara. So would definitely recommend this - local, less expensive and felt a bit more real.
    Visited March 2024
    Traveled as a couple
    Written May 30, 2024
  • Travel13391892138
    16 contributions
    3.0 of 5 bubbles
    Check if the factory is functional before you pay for the visit!
    We loved the explanation as part of the tea factory visit, they charged us 500LKR per person for the tour however we weren’t told the factory is under renovation. There was construction and civil work happening inside the factory and we couldn’t see the entire process. When I made the suggestion to the front desk staff that they could have told us about the work happening inside, they said yes reluctantly! Cup of tea served after the tour was delicious.
    Visited July 2024
    Traveled with family
    Written July 26, 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.0
4.0 of 5 bubbles906 reviews
Excellent
269
Very good
345
Average
186
Poor
60
Terrible
46

DeliaandMick
Bury St. Edmunds, UK561 contributions
1.0 of 5 bubbles
Jan 2020
This was one of the main reasons for our trip to Sri Lanka and this was such a disappointment. The tour when it got underway was taken by a lady guide who seemed so un-interested in her job and the customers were an inconvenience. It was so rushed and a large group whereby it was difficult to hear what was being said. This lady did not appear to want to be there and her body language exuded this. It was so rushed. Very very disappointing, don't waste your money, a small as the fee is, or more importantly your time you will be under whelmed
Written January 17, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

jujurio
Bali, Indonesia49 contributions
1.0 of 5 bubbles
Jan 2020 • Friends
Everything about the visit was bad. Not sure if we got a particularly unmotivated guide, but she just repeated what she memorized and explained what each machine does. We asked several follow up questions, but her answer was not insightful. Also, we all get free tea but honestly the tea tasted worst than the cheapest tea I drink back home. They provide third grade tea. After drinking that tea, I definitely didn’t want to buy any tea from the factory. Lastly, now the tour fee is 250 lak. Overall, it was a waste of time. I could google and drink better tea at home.
Written January 10, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Rachael S
3 contributions
1.0 of 5 bubbles
Jan 2022 • Couples
I only ever leave reviews when things are really good, or very bad and this was very VERY BAD.
We had wanted to do the factory tour and were told on our arrival that we weren’t able to because the factory wasn’t open for visitors that day (oddly). We were told that the only two activities we could do where the two (more expensive at 1100 Rs pp) “experiences” of Tea tasting or Tea picking; we opted for the tea tasting. We said we understood that the factory was closed for tours but asked if it would be possible to pop our heads round to see the inside of the factory? The woman said yes. So we sat down for our tea tasting, and after 10 minutes a tray of tea was plonked in front of us, a different woman pointed and said some teas were strong and others weren’t, and then departed(!) There was no explanation about the variations of tea on the tray, how they are grown, or what they were even! Nothing. Nada. We were just left to our tray of random teas. It was an absolute joke. We tried to find someone to ask questions but got minimal information and no actual explanation on the process.
We then said asked if we could have a quick look round the door at the factory, and the woman in charge said “yes that’s fine, that’ll be Rs.350 each” i.e. the cost of the tour which we had initially asked for and were told that we couldn’t do!! I queried why we were told merely 15 minutes earlier that we couldn’t do the tour of the tea factory, at which point the woman basically lied to us and claimed she had included it as an option!! She was basically scoffing at us as she spoke implying that all 3 of us had misunderstood. The Sri Lankan driver who had driven us there and was waiting and had heard the whole thing was as shocked as we were at the audacity of this woman. (And won’t be recommending anyone go there again).
This is an absolute waste of time please avoid and don’t make the same mistake we did by going to this shambles of a factory.
Written January 8, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Brett
Papamoa, New Zealand2,028 contributions
2.0 of 5 bubbles
Aug 2023 • Couples
Pedro Tea Factory is a reasonably small facility, but located on their Lovers Leap tea estate, just minutes from Nuwara Eliya township, so reasonably easy to visit. The factory tour takes about 20 minutes and costs 500 LKR per person. Most of the machinery in the factory was sitting idle, but our guide said that the processing was done at night due to the different humidity and drying qualities. A number of reviewers have said how informative their tour was, but that wasn't the case with ours. Our tour guide was quite unengaged. The tour felt rushed, she parroted a few facts quickly and quietly in each room of the factory, and was very difficult to hear or understand. I don't think anyone on our tour came away with much more knowledge on tea production than they went in with. You weren't permitted to take photos in rooms with grading equipment. The reception area of the tours was modern, with a balcony overlooking a small tea planting. There were a few women plucking leaves below the balcony, but they appeared to be doing it primarily as a photo opportunity for tour participants. There is also a walking track to Lovers Leap Waterfall from the factory site.
Written August 17, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Tamsin D
Devonport, New Zealand68 contributions
2.0 of 5 bubbles
Mar 2020 • Couples
We were really disappointed with our visit to Pedro Tea Factory. Firstly when we arrived noone greeted us, the staff all ignored us and it was really unclear where we were supposed to go. We figured out we had to buy tickets and were then told to wait 10 minutes until the tour started. We waited 30 minutes without any further communication about the tour. Another staff member did give us a cup of tea but with no explanation, we weren't really sure if it was actually supposed to be for us. We chose a table to sit at, but they were all very dirty with bits of food and flies and dishes unclear from previous guests. Finally our tour guide came to get us for our tour, she was very unenthusiastic and came across as in a hurry and disinterested. During the tour, our guide was very rude to other guests in our group. The guide's accent was a bit hard to understand at the best of times (not her fault as English is her second language), but she told two members of our tour group (who English was also not their first language for) that taking photos was not allowed. They clearly did not hear her/understand what was being said, and instead of gently making sure they understood, she yelled at them "do you even speak English?!". After the tour was finished she just walked off without saying goodbye or thanks or anything. Such a bad experience from start to finish! The previous day we did a tour at Damro and it was amazing! I'd definitely recommend avoiding Pedro and going to Damro instead.
Written March 13, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Gemma G
Dursley, UK39 contributions
5.0 of 5 bubbles
Jan 2020 • Couples
Amazing tour , almost overwhelming with the gorgeous scenery and staff , the smell of the tea is stunning , the staff that work there are dedicated and passionate. Hard to believe that the traditional processes end up in our tea all round the world . The tasting process is an art passed through family’s . It also goes into our favourite Ahmad tea and helped us understand why it tastes so wonderful
Written February 3, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

trifles
Mumbai, India21 contributions
3.0 of 5 bubbles
Jan 2020
this is apparently a working factory hence was expecting a lot from the tour. although the staff was friendly they seemed to be disinterested in conducting an informative tour. the shop has limited options in terms of packaging but was well priced. Yet to taste the tea!
Written January 23, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

JonnyM67
Camberley, UK29 contributions
5.0 of 5 bubbles
Mar 2024 • Couples
We were staying in Nuwara Eliya for a couple of days and wanted to visit a tea plantation and this was recommended by the hotel (Grand). We took a Tuk-tuk from the hotel and the driver waited for us while we did the tour (approx 45 minutes in total including time to drink and buy tea).
Very informative tour with a chance to see production from start to end with a good tour guide who was keen to answer questions. Great selection of tea to buy with a good explanation of what you are buying. We brought lots back.
This felt like a much more local experience than the commercial plantation that we stopped at on our way out of Nuwara.
So would definitely recommend this - local, less expensive and felt a bit more real.
Written May 30, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Adam B
8 contributions
5.0 of 5 bubbles
Apr 2024 • Couples
Great experience.
500LKR/pax for an interesting tour around the tea factory (photos prohibited) and a complimentary cup of tea. 1000LKR/pax to have a practical demo of tea picking, and 15/20 minutes to try it out yourself. 1100LKR/pax for tea tasting.

Overall, a cheap and fun afternoon out!
Written April 1, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

CHD6265
Odiham, UK454 contributions
3.0 of 5 bubbles
Jan 2024 • Couples
Unlike the Damro plantation you have to pay for a factory tour - which wasn’t actually productive at the time of our visit , just running the sizing side of the process. We waited an age in the foyer for any instructions on where and when the tour would start. The lady who finally showed up led us off in too large a group size - such that only those directly next to her could hear her.
Written January 19, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Pedro Tea Factory - All You Need to Know BEFORE You Go (2024)

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