Pedro Tea Factory

0.8 mi$ • Chinese • Asian • Sri Lankan

The area

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Attractions

17 within 6 miles

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4.0

881 reviews

Excellent

263

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343

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181

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Morgan

3 contributions

Value for money

Couples

The factory tour itself cost 500LKR and for that you get to walk around the factory and see all the different machines and different stages of the tea making process. Our tour Gide spoke very good English and took the time to answer questions. The tour maybe lasted around 20-30mins. You can then sit in the cafe and taste one of the teas for free. There is also a gift shop. The views are really nice.

Written February 9, 2020

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

milespointstravelkom

Redlands, CA1,302 contributions

Damro factory is much better. If you are going to visit just one, go there. If you have time, can see both

Nuwara Eliya is a hill-station and we were not going to leave without seeing at least a couple of tea gardens and tea factories. Two of the most famous tea gardens in this town are the Pedro Tea Factory and Damro Labookellie Tea Factory.

We drove to the Pedro Tea Factory. This is NOT a working factory and therefore we decided to skip the factory tour and instead walked part of the tea garden.

Written February 29, 2020

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Nitin Tulsian

Noida, India115 contributions

Worth a visit

Family

Factory tour with the guide was very interesting and informative. They charge a nominal fee of LKR250 for adults and my kids were allowed without a charge.

They run the factory during the night shift only so couldn't see most machines working but despite that one would get a good sense of how tea is produced.

We also walk down the tea bushes but didn't see any plucking activity in that part unfortunately.

I would recommend this place to people who have not been to a tea factory before.

Written January 9, 2020

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Rachael S

3 contributions

Avoid, avoid, avoid. The worst experience and a waste of time and money.

Couples

I only ever leave reviews when things are really good, or very bad and this was very VERY BAD.
We had wanted to do the factory tour and were told on our arrival that we weren’t able to because the factory wasn’t open for visitors that day (oddly). We were told that the only two activities we could do where the two (more expensive at 1100 Rs pp) “experiences” of Tea tasting or Tea picking; we opted for the tea tasting. We said we understood that the factory was closed for tours but asked if it would be possible to pop our heads round to see the inside of the factory? The woman said yes. So we sat down for our tea tasting, and after 10 minutes a tray of tea was plonked in front of us, a different woman pointed and said some teas were strong and others weren’t, and then departed(!) There was no explanation about the variations of tea on the tray, how they are grown, or what they were even! Nothing. Nada. We were just left to our tray of random teas. It was an absolute joke. We tried to find someone to ask questions but got minimal information and no actual explanation on the process.
We then said asked if we could have a quick look round the door at the factory, and the woman in charge said “yes that’s fine, that’ll be Rs.350 each” i.e. the cost of the tour which we had initially asked for and were told that we couldn’t do!! I queried why we were told merely 15 minutes earlier that we couldn’t do the tour of the tea factory, at which point the woman basically lied to us and claimed she had included it as an option!! She was basically scoffing at us as she spoke implying that all 3 of us had misunderstood. The Sri Lankan driver who had driven us there and was waiting and had heard the whole thing was as shocked as we were at the audacity of this woman. (And won’t be recommending anyone go there again).
This is an absolute waste of time please avoid and don’t make the same mistake we did by going to this shambles of a factory.

Written January 8, 2022

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Team P

Bury St. Edmunds, UK504 contributions

EXTREMELY DISAPPOINTING

This was one of the main reasons for our trip to Sri Lanka and this was such a disappointment. The tour when it got underway was taken by a lady guide who seemed so un-interested in her job and the customers were an inconvenience. It was so rushed and a large group whereby it was difficult to hear what was being said. This lady did not appear to want to be there and her body language exuded this. It was so rushed. Very very disappointing, don't waste your money, a small as the fee is, or more importantly your time you will be under whelmed

Written January 17, 2020

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

jujurio

Bali, Indonesia51 contributions

Very disappointing

Friends

Everything about the visit was bad. Not sure if we got a particularly unmotivated guide, but she just repeated what she memorized and explained what each machine does. We asked several follow up questions, but her answer was not insightful. Also, we all get free tea but honestly the tea tasted worst than the cheapest tea I drink back home. They provide third grade tea. After drinking that tea, I definitely didn’t want to buy any tea from the factory. Lastly, now the tour fee is 250 lak. Overall, it was a waste of time. I could google and drink better tea at home.

Written January 10, 2020

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Tamsin D

Devonport, New Zealand71 contributions

Really disappointing

Couples

We were really disappointed with our visit to Pedro Tea Factory. Firstly when we arrived noone greeted us, the staff all ignored us and it was really unclear where we were supposed to go. We figured out we had to buy tickets and were then told to wait 10 minutes until the tour started. We waited 30 minutes without any further communication about the tour. Another staff member did give us a cup of tea but with no explanation, we weren't really sure if it was actually supposed to be for us. We chose a table to sit at, but they were all very dirty with bits of food and flies and dishes unclear from previous guests. Finally our tour guide came to get us for our tour, she was very unenthusiastic and came across as in a hurry and disinterested. During the tour, our guide was very rude to other guests in our group. The guide's accent was a bit hard to understand at the best of times (not her fault as English is her second language), but she told two members of our tour group (who English was also not their first language for) that taking photos was not allowed. They clearly did not hear her/understand what was being said, and instead of gently making sure they understood, she yelled at them "do you even speak English?!". After the tour was finished she just walked off without saying goodbye or thanks or anything. Such a bad experience from start to finish! The previous day we did a tour at Damro and it was amazing! I'd definitely recommend avoiding Pedro and going to Damro instead.

Written March 13, 2020

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Gemma G

Dursley, UK31 contributions

Amazing amazing memories

Couples

Amazing tour , almost overwhelming with the gorgeous scenery and staff , the smell of the tea is stunning , the staff that work there are dedicated and passionate. Hard to believe that the traditional processes end up in our tea all round the world . The tasting process is an art passed through family’s . It also goes into our favourite Ahmad tea and helped us understand why it tastes so wonderful

Written February 3, 2020

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Christian_ald

Oud-Beijerland, The Netherlands69 contributions

Beautiful tea estate

Couples

Impressive to see all the tea plantations in Nuwara eliya, which are very big. We had a very good tour guide who showed us the factory and explained the process of making tea very clear. Also very impressive to see under which circumstances the employees live.

Written April 19, 2022

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

trifles

Mumbai, India23 contributions

tour was a let down

this is apparently a working factory hence was expecting a lot from the tour. although the staff was friendly they seemed to be disinterested in conducting an informative tour. the shop has limited options in terms of packaging but was well priced. Yet to taste the tea!

Written January 23, 2020

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Showing results 1-10 of 604

apsara S

What kind of production department do you have and what kind of overhead cost added in each department

apsara S

What kind of production department of pedro tea factory

Paul M

London, UK5 contributions

I visited the tea factory in April and on the day of the visit we saw the equipment in action in the factory. this was interesting and I agree it was worth a visit. Unfortunately the equipment is very noisy and we couldn't hear the tour guide explaining things! Having said that I would recommend a visit, which includes a chance to drink some of the product.

Rianne

1 contribution

How much would be regular entrance cost?

olinadek

London, UK26 contributions

What’s the latest someone can get on a tour on a weekday?

AJS-Lancashire

Chorley, UK173 contributions

I would say don’t risk after late afternoon. They use the workers to do the tours and they start shifts I think after that.

GoPlaces495991

We like to visit ur tea factory with children in December 23rd.so pls let me know how to contact someone

N D

6 contributions

Pedro Tea factory opens at 8.30 a.m. and closed for visitors by 3 p.m. you go to factory office and let staff know that you want to visit Tea processing. You can enjoy nice cup of fresh tea and visit the factory as well..

belenVG18

On Sundays it is open?

voyager s

eastney40 contributions

I wonder what the working conditions are like, yorkshire tea has produced a list of where they source their teas and this one was on the (extensive) list.. In connection with a petition that was campaigning for fair trade - rather than 'fairly traded' that sainsburys has opted for.

W4lking

Warwickshire, UK289 contributions

Most of the production activity takes place at night so it is difficult to say. The picking of the tea however is conducted manually. If I remember correctly, the factory does claim to have a stake in the social well-being of the community.

AmiTara

Dubai22 contributions

Hello, which tea plantation would you recommend since you visited more than one. we are visiting SL in Dec end, Jan beginning. Thank you, Tara

Dissa D

Nuwara Eliya, Sri Lanka121 contributions

Hello, It will depend on how you travel and the area you travel. Most of the good tea factoris in Hill country near Nuwaraeliya. If you travel by private car go to the Glenloch or Labiokele. Those are on the way from kandy to Nuwaraeliya.if you visit in South only go to Hadungoda. If you come only Kandy are it's Kadugannawa tea factory. All the factories you can visit 9.00am to 4.30.pm If you want totravel by private car in Sri Lanka try Sri Lanka Wide Tours who have very good review s Regards Dissa

Christophe L

Mont-sur-Rolle, Switzerland337 contributions

is the tea factory opened during new year season ? (13, 14 and 15 april 2017)

alshane

Kota Kinabalu, Malaysia460 contributions

Hi, May I know if it is necessary to make a booking to visit? Is morning or afternoon a better time to visit? Thank you!

SunTan53

Raleigh, NC101 contributions

We didn't make a booking to visit. When you show up, they will let you know when is the next available tour. Morning or early afternoon is best. The staff seems to be present between 10 AM and 3 PM.

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