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Mackwoods Tea Centre

Mackwoods Tea Centre

Mackwoods Tea Centre
4
Speciality & Gift Shops
This location was reported permanently closed
About
Mackwoods Tea Centre, situated approximately 1500 meters above sea level in the heart of Nuwara Eliya is one of the finest tea centres in Sri Lanka and is today a popular stop in an international travellers itinerary providing an opportunity to experience Mackwoods Tea at its best in the salubrious hill country clime as well as providing an instructive glimpse of the manufacture of Ceylon Tea.
Duration: 1-2 hours
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.


4.0
4.0 of 5 bubbles807 reviews
Excellent
251
Very good
303
Average
166
Poor
49
Terrible
38

impalauk
Sri Lanka63 contributions
3.0 of 5 bubbles
Dec 2020 • Friends
Damro these days and all the worse for that. Now a huge restaurant and sales area completely devoid of character. Right now only the original unit is open. On the hill I think it once said 'Inverness ' the name of the section for 150 years I suppose telling you it's history. Now 'Damro' I'm afraid. How the excellent can so easily be reduced to the mediocre!
Blue Field on the way up is now the preferred choice.
Written December 2, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Marcella
Rotterdam, The Netherlands58 contributions
4.0 of 5 bubbles
Mar 2020 • Couples
Visited this Tea Plantation in the morning which was already nice to drive to because of the view. We could choose to watch the Tea Factory or do a Safari by Jeep through the fields but we preferred to walk through the fields ourselves. So that is what we did and afterwards did a small tea Tasting and drank a cup of Tea with the chocolate Pie (which was okay, not so special as some write). All together a nice morning activity.
Written March 10, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

dabblanc
Prince George, Canada96 contributions
5.0 of 5 bubbles
Nov 2011 • Couples
We were very pleased with the location and service at Labookellie or Mackwoods Tea Plantation. We had to force our driver to stop here as he did not get any kickbacks for taking us there. Make sure you stop here and compare the tea with the place the drivers take you. This is excellent and bought tea for all my friends here and it was worth it.
Written December 2, 2011
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

The Love Mate
Beirut, Lebanon681 contributions
2.0 of 5 bubbles
May 2018 • Friends
a half an hour that should be done and they will teach you the difference of different kind of tea. it is very boring, but its a must so you know which tea suite you and best and so you can buy the tea you want. also when you enter a shop for tea you will know the difference and price range after you visit the Tea factory.
We couldn't walk inside the Plantation, we was in a hurry
Written October 17, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

yeancek
16 contributions
2.0 of 5 bubbles
Feb 2018 • Family
I was there when the centre was still owned by Macwood. After the change of ownership to Damro - which is a well known Sri Lankan furniture maker - it has worsen in every aspect. The presentation is brief, unprofessional. They have seemingly built a bigger wing to accomodate tourists, giving them a complementary tea and cake. But the service was terrible! Firstly, they were over keen in serving. We were asked three times by three different waitresses. Then we waited over 20 minutes for the tea and cake to arrive, only to find out that the cake served was spoiled.

By comparison, Macwood in the past had given a much better service and the setting was much more up-market, giving you sense of royalty (with its classical dark green and gold motive).

Damro Tea Centre, unfortunately, gave us a cheap impression of mass production and mass-service without any character.

And the tea is unreasonably overpriced - I have in mind the silver tip white tea - 100g, of which 50 g is just normal OP, while only 50g of white tea - the price is a colossal Rs 10,000 (65 USD)!!! It is better than to rob in day light. We drove further after the visit to a small tea shop, not even thinking of getting any tea, but just to browse (can't remember the name). There we got Silver tip 200g for only Rs 1,000 (6.5 USD)!!!

A big "No, no" for this centre. It is a rip-off! Bad service, bad quality and no taste in style, while charging you a huge fortune for it.
Written February 14, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

TravelTime
Durango, CO37 contributions
3.0 of 5 bubbles
Nov 2011 • Couples
Enjoyed the sights, the tea and the cake but the "guides" shouldn't be so greedy when the tea pickers and factory people work so hard while they sit and chat
Written November 23, 2011
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

susu_vn75
Ho Chi Minh City, Vietnam55 contributions
1.0 of 5 bubbles
Feb 2018
The place was on the way from Kandy to Nuwara Eliya, and our taxi driver dropped the two of us there. Our first sight was Chinese lanterns hang all over the place, and tour buses lined the car park. The place was overrun by Chinese tourists on group tours. We went and bought 2 boxes of tea, 1500 rupees each. We waited for them to serve us tea, and asked for the factory tour. The tea never came, and no staff paid any attention to the two of us. They were too busy with the tour groups. We left after a while and regretted having bought the tea there.

There are other better tea plantations to visit in Nuwara Eliya. Avoid this place if you’re a small group.
Written February 17, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

AngieW
47 contributions
2.0 of 5 bubbles
Jan 2017 • Solo
My driver took me there yesterday and I didn't see the infamous Mackwoods Signboard. I was told Mackwoods was sold to another company and all logos were removed. Was that true?
Written January 9, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

ThalalG
Colombo, Sri Lanka199 contributions
3.0 of 5 bubbles
Nov 2016 • Friends
The best tea to buy in mackwood.we can recommend without any fear.first visit n have a cup of tea n you deside.
Written November 1, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Michelle028
Mississauga, Canada300 contributions
5.0 of 5 bubbles
Aug 2016 • Family
I went with my parents and my sister to Mackwoods Tea Centre. I had the pleasure of meeting Mr Dilip Vethanagam a top manager at the tea centre. He was so kind to find a multilingual guide for us whose name was Rita who took us around the factory. She was great. But it was Mr. Vethanagam who was a true gentleman who patiently answered all our questions. He made our visit extra special by learning our names and treating all of us as vip guests even though we were there for a short time. He also spent time giving us the full history of the plantation. We were truly touched by his knowledge and willingness to help us learn about the Tea centre at Mackwoods. As a side note, my family has been to China and have gone to the green tea plantations and all we got was a sales pitch but this time in Sri Lanka it was an unforgettable learning experience thanks to Mr. Vethanagam!! He is a tremendous asset to the organization and I would highly recommend this tour of the Mackwoods Tea Centre.
Written August 22, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Mackwoods Tea Centre - All You Need to Know BEFORE You Go (2024)

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