Cocoon Medical Spa
Cocoon Medical Spa
5
10:00 AM - 7:00 PM
Monday
10:00 AM - 7:00 PM
Tuesday
10:00 AM - 7:00 PM
Wednesday
10:00 AM - 7:00 PM
Thursday
10:00 AM - 7:00 PM
Friday
10:00 AM - 7:00 PM
Saturday
10:00 AM - 7:00 PM
About
Cocoon Medical Spa is a combination of stunning architecture, internationally trained doctors, latest medical equipment and technologies and Australian management. Treatments at Cocoon Medical Spa include: Botox and fillers, chemical peels, skin rejuvenation, laser, permanent hair removal, slimming, fat and cellulite removal, no-needle mesotherapy, diamond microdermabrasion.
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  • Journey328265
    1 contribution
    5.0 of 5 bubbles
    Excellent service
    I have been at this clinic many times. Always happy with their outstanding services, professionalism, and excellent customer service. Dr Josie is an outstanding professional and always provides the best treatment suited for your needs. Highly recommend.
    Hi Journey328265, thank you for always choosing us to be your Medical Spa in Bali. We are pleased you keep coming back and we appreciate each referrals. We would love to see you again soon! Kind regards, Cocoon team
    Written July 20, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited May 2023
    Traveled solo
    Written May 31, 2023
  • Andy N
    Bondi, Australia8 contributions
    5.0 of 5 bubbles
    Top of the line clinic
    Top class clinic and as professional as you can get. I Had jaw fillers and Botox here with Dr Ivan and I am very happy with the results. I consulted at a number of clinics but after consulting with Dr Jolie I was very impressed with the knowledge and suggestions I picked Cocoon. the clicnic is also u matched with helpful service on entry from Miranda. You cannot do wrong here.
    Hello andyINX, we believe that the best results start with the right team. Our top focus is a great medical team – highly skilled, experienced, knowledgeable and passionate. We invest in continuous training – including knowledge based and practical – with experienced courses and personal training with the leading cosmetic doctors. We are proud to have some of the most experienced practitioners in anti-aging come together for training and consultancy. This made it easier to achieve every desired results of our lovely clients like you and in each beautiful results feel such a big victory. We invite you to visit again for other holistic treatments and phenomenal massages too!:) Kind regards, Cocoon team
    Written July 21, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited July 2023
    Traveled solo
    Written July 18, 2023
  • Tanya
    Bali, Indonesia143 contributions
    5.0 of 5 bubbles
    MY BEST MEDICAL SPA EXPERIENCE IN BALI
    My best facial spa experience in Bali so far! Definitely worth the price. Professional and clean area with complete tools. I tried the facial and it makes my skin soft & very smooth, I will come every month to deeply cleanse my face. Recommend after outdoor activity in Bali, deeply cleans your face here.
    Hello bellelyfe, wow what an amazing comment, thank you for the love and for choosing us to be your Medical Spa in Bali! We are so glad that you find us to be the best medical spa experience in the Island. We hope to see you again soon! Cocoon team
    Written July 21, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited July 2023
    Written July 19, 2023
  • snappea2023
    2 contributions
    5.0 of 5 bubbles
    Best staff & spa in bali
    Wow! cocoon medSpa blew me away with their efficiency and knowledge! Miranda was so helpful via WhatsApp, answering all of my questions about different treatments and pricing. She always responded in a timely manner ( less than 10-15min)! The spa itself is very cute and welcoming - I was impressed by the cleanliness and the manager who came over to laugh and chat with me over a cup of ginger tea in the relaxing waiting area. Dr Ivan and his assistant were very patient with me and made sure to manage my fears and pain well :) I will return for more services 💯!
    Hello snappea2023, thank you for this lovely review- it truly made our day! We hope to see you again soon:) Kind regards, Cocoon team
    Written July 20, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited July 2023
    Traveled solo
    Written July 20, 2023
  • DebsMmm
    Gold Coast, Australia32 contributions
    5.0 of 5 bubbles
    Beautiful experience
    My daughter and I visited in July 2023. Such a beautiful spa, experience, the consultation was very informative and the Dr was great, and very honest about all of the treatments and what was suitable for each of us. Neither of us had the treatment we were initially thinking of but were not disappointed with our choices and came out feeling wonderful
    Hi debsmmm, first, I would like to say thank you for taking your time in giving your positive comments for our team members and Dr about the services provided to you and your daughter during your visit at our Cocoon Medical Spa in Bali. We’re very proud for each of our team members that they are well educated and knowledgeable for all the treatments we offer. And we’re very pleased that all went wonderful and successful for your final choices based on what are suitable services for you and your daughter. We love to see you again soon. Warmest Regards, Cocoon Team
    Written August 30, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited July 2023
    Written July 30, 2023
  • alexandramC2859UR
    Sydney, Australia10 contributions
    5.0 of 5 bubbles
    Love, love, love this place
    Cocoon was our home away from home while we were in Bali. The staff were divine from the lovely Miranda, Dewi and Fiqih on reception to the range of incredible therapists - Rita, Prima, Argus, Annie and Krishna. The professionalism and attention to detail is first rate. Highly recommend.
    Hi, Ms.alexandramC2859UR, thank you so much for taking your precious time to give a review to our Ladies & Gentlemen (Miranda, Dewi, Fiqih, Rita, Prima, Argus, Annie and, lastly, Krishna) and for highly recommending our Cocoon Medical Spa here Bali. It is a great pride from me to share your positive comments with the entire team mentioned above, which will give more confidence to them in always making sure to deliver the best service at all times and maintain professionalism. Plus, to make them feel you are home away from home. Looking forward to welcoming you back again soon. Best Regards, Cocoon Team
    Written September 1, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited August 2023
    Traveled with family
    Written August 9, 2023
  • Toni Sha
    1 contribution
    5.0 of 5 bubbles
    Professional Spa for Beauty treatments
    This a very professional Spa, esthetically designed beautifully for a very enjoyable experience. The staff are always so well dressed, polite and professional. They have all the latest treatments, some very unique and exclusive to their spa. I always see Dr Ivan, who I highly recommend,he is kind and very experienced and knowledgeable to assist in helping you with treatments that suit you. Miranda at reception is also very helpful and professional. I would highly recommend this Spa for beauty treatments and a wonderful nurturing experience.
    Dear tonisE2819HA First, I would like to thank you for taking your time to give review to our Cocoon Medical Spa your feedback is valuable to us to continuously provide the best and personalize service for our guests. Your comments will be gladly shares to our Team especially Dr. Ivan and Miranda. Thank you very much and looking forward to welcome you back.
    Written August 24, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited August 2023
    Traveled solo
    Written August 23, 2023
  • Ayu Reni N
    8 contributions
    5.0 of 5 bubbles
    One of the must visit wellness center in Bali
    I've got my Cocoon 24k Gold Hydra Facial yesterday and this is honestly one of the best treatment I've had in months! I was soo refreshed, this is exactly what I needed after riding around in my motorbike the whole day. The staffs were amazing and really knows their stuff. The serum by Cocoon and also the moisturizer is the real hero. I can't wait to tell my friends and families about this treatment!😊
    Hello, Ms. ayurenind, I would like to say thank you very much for taking your time in providing the positive feedback about our Cocoon Medical Spa in Bali, Indonesia we really appreciate your time and effort. I'm delighted to share your positive comments to our team members about these, which will boost them always provide personalize and best service. We're glad that you've had your best treatment (Cocoon 24k Gold Hydra Facial) and feel refreshed. We look forward to welcome you back again soon. Warmest Regards, Cocoon Medical Team
    Written September 5, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited August 2023
    Traveled solo
    Written August 29, 2023
  • Sally jenks
    Sanur, Indonesia1 contribution
    5.0 of 5 bubbles
    Dr Josie Magic Hands Cocoon Medical Spa
    I had my second visit with Dr Josie recently after 5 years, and for the second time I could not be happier with the results. I had Botox and filler on and in some very deep lines on my forehead, crows feet and lips. Dr Josie takes her time in explaining and exploring all the different ways to do whatever it is you want done, she communicates better than any Australian Dr I have met, as well as the results she gets from a tired old face like mine, I have never been able to get at home. I call her Dr Magic Hands. I wouldn’t go anywhere else but Cocoon, from the reception to the support staff these guys are the best, you will get the results you desire, the first time. Kelly Shalders Australia
    Hello Kelly Shalders, thank you for the wonderful review. Dr. Josie is fantastic and consistently gets fabulous reviews from our happy clients. We are pleased you are 100% satisfied on both your appointments at Cocoon Medical Spa Bali. Thank you as well in coming back with us after 5 yrs and looking forward to your visit with us again!xx Best Regards, Cocoon team
    Written October 14, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited September 2023
    Traveled solo
    Written October 13, 2023
  • Chrissy C
    1 contribution
    5.0 of 5 bubbles
    A Great Experience
    I had an amazing experience at Cocoon Spa today. I had infusion and whilst this was taking place a beautiful foot massage, in fact the best I have had along with soothing collegian face mask. I also had some cosmetic injectables, this was very professional and painless. The spa is clean and the staff very friendly, I would totally recommend
    Hello Pathfinder530723, thank you for your visit to Cocoon Medical Spa. Our goal is treating beauty holistically, we integrate dermatology, health and massages that will bring balance and complete relaxation. We are pleased you enjoyed your time in Cocoon and thank you for recommending us. We look forward to see you again soon! Kind regards, Cocoon team
    Written October 18, 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited October 2023
    Traveled solo
    Written October 18, 2023
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

5.0
5.0 of 5 bubbles540 reviews
Excellent
489
Very good
26
Average
9
Poor
9
Terrible
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Loves to travel
7 contributions
1.0 of 5 bubbles
Jan 2020 • Family
The facial itself was okay.just what described, nothing more nothing less. The technician was very sweet but certainly did not go above and beyond and the experience was quite mechanical. In Sydney for a similar price, if I had to sit 20 minutes with a mask on , the technician would massage your hand or something. But it was okay.
The driver was also Good.
The receptionists however were awful. After confirming my daughters could book for massages , upon arrival they said that this was not possible . They could not care less , they also did not try to suggest others treatments and just looked very cranky . They Definitely either need to be sacked or retrained immediately. After I finished my treatment , even though they assured me on the phone I could get a return transfer , they said that it would no longer be possible . Told me they would book a cab and I could get money out of a money changer . I had no cash and was dressed for massage facial so I told
Them i was not comfortable in a cab dressed in swimwear They laughed when I said I was unhappy said I could get money from the hotel . I asked if I could add more to the bill so I could get cash but they refused and laughed again When I asked why they were laughing when I was asking for help they finally stopped laughing .
Would not return .
Written January 24, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jenny B
18 contributions
5.0 of 5 bubbles
Aug 2022
I received the Oxygen Facial package and Botox here and the entire experience from the time they opened the door to checkout was top notch and incredible. Every single step was thought out, very professional, and I felt very taken care of the entire time. I was really impressed!
Written August 3, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Jenny_Blake1, we love making sure all our clients feel the warm and comfort of Balinese hospitality. We are pleased you had a pleasant visit and hope to see you back very soon! Warm regards, Cocoon team
Written March 28, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Diana S
1 contribution
5.0 of 5 bubbles
Apr 2024 • Solo
It was an amazing facial experience. I loved the holistic approach and natural product range. My therapist Krishna (I hope I spelt her name correctly) was a star. She speaks some English which was a plus point and explained the process of the entire facial experience. I would recommend Cocoon and also Krishna to anyone looking for both natural, non-invasive treatments. Thank you.
Written May 8, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Lesley L
Perth, Australia11 contributions
5.0 of 5 bubbles
Apr 2024 • Solo
I just had the easiest experience in making a forward appointment when I travel to Bali in June. I contacted Cocoon initially via Messenger and then rerouted to WotsAp to enquire about some of their packages on Offer. I am a previious customer of Cocoon but it has been quite awhile since my last visit.
The process was so easy and all of my questions and package details were answered very promptly within in minutes of my initial questions on packages, pricing and securing an appointment.
As always the process was very professional and seamless. Miranda handled all my queries with professionalism and efficiency. Thank you Miranda!

Cannot recommend Cocoon highly enough from their initial contact to visiting their beautiful premises. I am totally looking forward to my next appointment in the beginning of June.
Written April 2, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Lesley, we are thrilled to have clients like you who are deeply interested and engaged with our business. Miranda is one of our amazing team members. We are looking forward to serving you again. Kind regards, Cocoon team
Written April 5, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Tanya
Bali, Indonesia143 contributions
5.0 of 5 bubbles
Jul 2023
My best facial spa experience in Bali so far! Definitely worth the price. Professional and clean area with complete tools. I tried the facial and it makes my skin soft & very smooth, I will come every month to deeply cleanse my face. Recommend after outdoor activity in Bali, deeply cleans your face here.
Written July 20, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello bellelyfe, wow what an amazing comment, thank you for the love and for choosing us to be your Medical Spa in Bali! We are so glad that you find us to be the best medical spa experience in the Island. We hope to see you again soon! Cocoon team
Written July 21, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Serena K
2 contributions
5.0 of 5 bubbles
Jun 2019 • Couples
On our last holiday to Bali I was referred by a friend to visit Cocoon Medical Spa. I am so please I decided to go as the whole experience from beginning to end was excellent. From my initial consultant to my final apt the staff where helpful, friendly, professional and very thorough in understanding and meeting my expectations. During my procedures I was shown all of the sterilised packaged equipment and new/unopened product that was being used. The Spa was beautiful, very clean and well presented. I would definitely return to Cocoon medical Spa.
Written May 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

laurenj1985
Glenelg, Australia31 contributions
5.0 of 5 bubbles
Mar 2023 • Couples
We had the Cleopatra Gold 1 with microdermabrasion & loved our experience. Professional staff with modern equipment in a clean & calming environment. We stepped away from the hustle & bustle of the busy streets into some relaxing “me” time. The bonus hand, arm and head massage were the best. We left floating on a cloud & our faces felt great. They were smooth, hydrated & so refreshed. The prices were much cheaper than in Australia, but on the higher end for Bali so we knew we were in for a treat & they did not disappoint. We will now come here every visit to Bali.
Written March 31, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi laurenj1985, thank you for the visit and for taking the time to share about your experience at Cocoon Medical Spa. We look forward to see you again soon! Regards, Cocoon team
Written April 9, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Toni Sha
1 contribution
5.0 of 5 bubbles
Aug 2023 • Solo
This a very professional Spa, esthetically designed beautifully for a very enjoyable experience. The staff are always so well dressed, polite and professional. They have all the latest treatments, some very unique and exclusive to their spa. I always see Dr Ivan, who I highly recommend,he is kind and very experienced and knowledgeable to assist in helping you with treatments that suit you. Miranda at reception is also very helpful and professional. I would highly recommend this Spa for beauty treatments and a wonderful nurturing experience.
Written August 23, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear tonisE2819HA First, I would like to thank you for taking your time to give review to our Cocoon Medical Spa your feedback is valuable to us to continuously provide the best and personalize service for our guests. Your comments will be gladly shares to our Team especially Dr. Ivan and Miranda. Thank you very much and looking forward to welcome you back.
Written August 24, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Chrissy C
1 contribution
5.0 of 5 bubbles
Oct 2023 • Solo
I had an amazing experience at Cocoon Spa today. I had infusion and whilst this was taking place a beautiful foot massage, in fact the best I have had along with soothing collegian face mask. I also had some cosmetic injectables, this was very professional and painless. The spa is clean and the staff very friendly, I would totally recommend
Written October 18, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Pathfinder530723, thank you for your visit to Cocoon Medical Spa. Our goal is treating beauty holistically, we integrate dermatology, health and massages that will bring balance and complete relaxation. We are pleased you enjoyed your time in Cocoon and thank you for recommending us. We look forward to see you again soon! Kind regards, Cocoon team
Written October 18, 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

paramedbec
melbourne9 contributions
1.0 of 5 bubbles
Jan 2020 • Solo
I had a fat cavitation session in which the website says:

“There is no discomfort during or after the treatment – patients only can experience a gentle warming or stinging sensation”

This is completely incorrect. I have a high pain threshold (I have had two children) but I had tenderness, bruising and angry red stretch marks on my abdo for a full 10days following the treatment. The vacuum machine used was SO painful. This clinic needs to be more transparent and clear about the treatments and side effects. Very disappointing. I will not return and urge others not to get this treatment.

Written January 14, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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