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The Spa at Grandover Resort

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Address: 1000 Club Rd, Greensboro, NC 27407-8286
Phone Number: +1 800-472-6301
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TripAdvisor Reviewer Highlights

Read all 32 reviews
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  • 9
    Excellent
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    Very good
  • 5
    Average
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    Poor
  • 5
    Terrible
Anniversary

we had a wonderful anniversary weekend. The hotel package was a great value and we thoroughly enjoyed our room, meals, golf and the spa. The staff was always pleasant. The one... read more

Review collected in partnership with this attraction

4 of 5 bubblesReviewed 3 weeks ago
MichaelDebbieG
,
East Meadow
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32 Reviews from our TripAdvisor Community

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Showing 32: English reviews
East Meadow
2 reviews
4 of 5 bubbles Reviewed 3 weeks ago

we had a wonderful anniversary weekend. The hotel package was a great value and we thoroughly enjoyed our room, meals, golf and the spa. The staff was always pleasant. The one hiccup was we received an anniversary gift of chocolate covered strawberries (they were delicious) but no one we spoke to at the hotel could tell us who sent them.... More 

Review collected in partnership with this attraction

Helpful?
Thank MichaelDebbieG
Carlee P, Manager at The Spa at Grandover Resort, responded to this review

Thank you for choosing to celebrate your anniversary with us at Grandover. We pride ourselves on our many amenities such as the Spa and golf and are delighted you were able to enjoy these during your special time with us. We are glad to hear that you found out who sent your gift. We hope you will return to celebrate... More 

Graham
1 review
5 of 5 bubbles Reviewed 3 weeks ago

Volcanic massage is the most relaxing, just feel your stress melt away, very professional, clean, a totally pampered experience, staff very friendly. Will be returning for anothef weekend,

Review collected in partnership with this attraction

Helpful?
Thank Bettylineberry
Carlee P, Manager at The Spa at Grandover Resort, responded to this review

Thank you for your kind words about your time with us at the Spa. The volcanic massage is an excellent choice and we are so happy to hear your stress melted away. Looking forward to having you back for your next escape! More 

Burlington, North Carolina
1 review
2 of 5 bubbles Reviewed October 16, 2016

The pool and jacuzzi were closed and this was one area we checked on before booking that was the first disappointing factor. Customer service from the front desk was not welcoming and the staff seemed unaware of the spa services and how to approach clients. Overall, staff reflected the negative environment of the spa and given the poor design and... More 

Helpful?
Thank relax0303
Carlee P, Manager at The Spa at Grandover Resort, responded to this review

Thank you for sharing your thoughts with us on your recent experience at the Spa at Grandover. We would like to apologize that your time at the Spa did not meet your expectations or those that we strive for. Our goal is for all of our guests to feel pampered and relaxed during their time at the Spa. If you... More 

High Point, North Carolina
1 review
5 of 5 bubbles Reviewed October 9, 2016

This was my first body massage but not my last. I really enjoyed myself, it was very relaxating. My massage therapist was great. ☺

Helpful?
Thank Gap502016
Carlee P, Manager at The Spa at Grandover Resort, responded to this review

We are so happy that you chose to celebrate your 50th Birthday in style with us at Grandover. We are glad to hear that you enjoyed your massage and look forward to your return! More 

Level Contributor
3 reviews
2 of 5 bubbles Reviewed October 6, 2016

We booked appointments here because it's supposed to be the best spa facilities in Greensboro. Sauna, pool, hot tub, etc. ... The facilities were simply ok. They appeared dated, neglected, and minimal. If they were updated, this would be impressive for a regular spa (at closer to regular prices), but not for a destination spa at a luxury resort. Staff... More 

Helpful?
Thank Hunter C
Carlee P, Manager at The Spa at Grandover Resort, responded to this review

Hunter, we are sorry to hear that our Spa facilities did not meet your expectations. We pride ourselves on having a variety of options and excellent staff. It sounds like your time with us did not meet our standards that we strive to provide for our guests. We are glad to hear that your massage was enjoyable. If you would... More 

Greensboro, North Carolina
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed September 23, 2016

Massage was ok. Amenities are lacking for a place that markets itself as an upscale resort. They have basics but very small, waiting room is tight and puts you on top of other guests, locker rooms not well stocked and just looks old and not updated.

Review collected in partnership with this attraction

Helpful?
1 Thank Blair B
Carlee P, Manager at The Spa at Grandover Resort, responded to this review

Blair, thank you for taking the time to share your thoughts of the Spa at Grandover with us. We hope you had a relaxing massage and were well attended to during your time with us. We will be undergoing renovations to our property beginning this year and hope you will return to see some of these changes! More 

Lexington, North Carolina
1 review
5 of 5 bubbles Reviewed September 23, 2016

The staff was very helpful and courteous. The massage was amazing and I will definitely return with friends!

Review collected in partnership with this attraction

Helpful?
Thank tonhutchins
Carlee P, Manager at The Spa at Grandover Resort, responded to this review

Thank you for sharing with us on your recent visit to the Spa at Grandover. We are delighted to hear that you had an amazing massage and we look forward to seeing you next time! More 

Washington, North Carolina
Level Contributor
15 reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed January 23, 2016

I stayed at this hotel on business, but it was also a great little anniversary getaway. The meeting/dinner was in one of the ballrooms, and the food was wonderful! We ate at their restaurant for breakfast the next morning, and it was delicious as well. The room was great, too.

Helpful?
Thank travelbug71971
United Kingdom
Level Contributor
31 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed October 2, 2015

Beautiful hotel, restaurant, and grounds. Rooms were not as special as I would have thought for this caliber of resort. Restaurant was very nice, especially if near the windows and food good, with outdoor patio as well. Staff accommodating. Surprised that actually asked to pay ($2+) for coffee station in the morning!

Helpful?
Thank Gail M
Clermont, Florida
Level Contributor
44 reviews
23 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed August 23, 2015

I had a great massage by Beth. She was so rhythmic in her method....allowed me to relax, which enabled her to work out more of my knots. One of the best massages ever. Beth has great hands!

Helpful?
Thank Shannon C

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