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Replacements

Closed today: Closed
Open today: Closed
Review Highlights
High Prices, But They Have the Goods

I've never been here in person. But I have done business with this company for years by mail order... read more

Reviewed 4 weeks ago
caseybS633QU
,
New York City, New York
Love the new estate jewelry section

Always a neat place to visit. The estate jewelry section is a fairly new addition, and John, the... read more

Reviewed 4 weeks ago
Linda M
,
LaBelle, Florida
Read all 142 reviews
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Traveler Overview
  • Excellent69%
  • Very good21%
  • Average2%
  • Poor1%
  • Terrible7%
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Contact
1089 Knox Rd, Greensboro, NC 27301-9228
Website
+1 800-737-5223
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Reviews (142)
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LanguageEnglish
95
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All reviews free tour beautiful things christmas ornaments estate jewelry fun stop mail order for sale minute tour tour takes crystal china showroom pattern silver collectibles company flatware
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1 - 10 of 141 reviews
Reviewed 5 days ago

Wondering why you're seeing extreme ratings from Ultra Positive to Ultra Negative? I've dealt directly with them as a Buyer & A Seller. I live in Charlotte, NC just over an hour away. Friends and other Local Businesses (Antique) have had very similar experiences with...More

Date of experience: March 2018
1  Thank BRealBTrue
Reviewed 1 week ago via mobile

This may be a great place to go for on site retail but there online purchasing serveice is horrible. I ordered something and promptly received an e-mail confirming order, then also promptly received PayPal conforming e-mail. Now over a week later no order filled, or...More

Date of experience: January 2019
Thank Carol L
Reviewed 3 weeks ago

A google search will tell you all about this scam company. They want to give you pennies on the dollar for your pristine china pieces then, on their website, charge others astronomical prices for the same items. I can see them making money but come...More

Date of experience: November 2018
2  Thank BSAH4
Reviewed 4 weeks ago

I've never been here in person. But I have done business with this company for years by mail order -- first buying some replacement cutlery pieces (to fill in the set my grandma left me) and then some Baccarat stemware (to fill in the set...More

Date of experience: December 2018
Thank caseybS633QU
Reviewed 4 weeks ago

Always a neat place to visit. The estate jewelry section is a fairly new addition, and John, the Customer Service coordinator is very knowledgeable and helpful. So many beautiful things to see (and buy!) at this place. Love the table settings, the Christmas shop, the...More

Date of experience: December 2018
Thank Linda M
Reviewed 4 weeks ago

I only visited this vendor by telephone. However, because searching for replacement items is difficult, having helpful informed customer service representatives is a real plus. Replacements has reps that work with you to obtain what you need.

Date of experience: November 2018
Thank laker12847
Reviewed December 3, 2018

Placed an order on Nov. 25th...….Called on the 27th to check status of the order....Told them I needed for Christmas Party on the 7th...…"No problem Mr. J. The order has been packaged up.....Will ship tomorrow.....A F...ing buch of liers…..I have called back day after day......Same...More

Date of experience: December 2018
1  Thank Babybushee3
Reviewed November 23, 2018

We found this ahead of time thanks to Trip Advisor, and so glad we did! We spent 3 days traveling and shopping across NC and this was our favorite stop. The people were helpful and friendly, too. My Mom found some out-of-stock things, I enjoyed...More

Date of experience: November 2018
Thank 648lisah
Reviewed November 22, 2018 via mobile

I found dealing with this company online very disappointing. I ended up buying nothing. A waste of time. A different customer service officer each time you contact them online. This resulted in mistakes being made. Orders cancelled by mistake, rude responses from one officer, just...More

Date of experience: November 2018
5  Thank RestlessLegs45
Reviewed October 14, 2018 via mobile

I sold bells to them, with the original bags and boxes, in great shape. They paid me what they had quoted for items excellent shape, with the boxes. I would highly recommend them.

Date of experience: October 2018
2  Thank LP2013_13
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Questions & Answers
Ask a question
JudyB1435
October 1, 2018|
Answer
Response from 65_PB | Reviewed this property |
call them directly. They do buy.
0
Votes
Mary Ann H
January 31, 2017|
AnswerShow all 3 answers
Response from susan s | Reviewed this property |
try looking it up on their website! or give them a call..they work really hard to help people find what they want.
0
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Mae H
March 22, 2016|
AnswerShow all 7 answers
Response from Tammy F | Reviewed this property |
Yes. They do.
0
Votes