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Closes in 4 min: 9:00 AM - 6:00 PM
Open today: 9:00 AM - 6:00 PM
Review Highlights
So much to see

Excellent customer service and worth the time! Take a tour if you can. Allow enough time to just... read more

Reviewed 2 days ago
Jean R
Summerfield, North Carolina
Every Dish Imaginable

I heard about this place years ago and never had a need to use them online. Now that I live in NC... read more

Reviewed 3 weeks ago
Greensboro, North Carolina
via mobile
Read all 144 reviews
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Traveler Overview
  • Excellent69%
  • Very good21%
  • Average2%
  • Poor1%
  • Terrible7%
Travelers talk about
“fine china”(5 reviews)
Closes in 4 min
Hours Today: 9:00 AM - 6:00 PM
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1089 Knox Rd, Greensboro, NC 27301-9228
+1 800-737-5223
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Reviews (144)
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All reviews fine china beautiful things estate jewelry fun stop mail order christmas shop minute tour tour takes several years crystal showroom pattern silver collectibles company inventory flatware
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1 - 10 of 143 reviews
Reviewed 2 days ago

Excellent customer service and worth the time! Take a tour if you can. Allow enough time to just walk around and look at all the beautiful pieces. If you are missing something chances are that they will have it.

Date of experience: February 2019
Thank Jean R
Reviewed 3 weeks ago via mobile

I heard about this place years ago and never had a need to use them online. Now that I live in NC, went to visit. I bought a few small pieces in some of the “bargain” rooms. I liked the estate jewelry section. I should...More

Date of experience: January 2019
Thank tmiller461
Reviewed January 15, 2019

Wondering why you're seeing extreme ratings from Ultra Positive to Ultra Negative? I've dealt directly with them as a Buyer & A Seller. I live in Charlotte, NC just over an hour away. Friends and other Local Businesses (Antique) have had very similar experiences with...More

Date of experience: March 2018
4  Thank BRealBTrue
Reviewed January 8, 2019 via mobile

This may be a great place to go for on site retail but there online purchasing serveice is horrible. I ordered something and promptly received an e-mail confirming order, then also promptly received PayPal conforming e-mail. Now over a week later no order filled, or...More

Date of experience: January 2019
Thank Carol L
Reviewed December 29, 2018

A google search will tell you all about this scam company. They want to give you pennies on the dollar for your pristine china pieces then, on their website, charge others astronomical prices for the same items. I can see them making money but come...More

Date of experience: November 2018
3  Thank BSAH4
Reviewed December 22, 2018

I've never been here in person. But I have done business with this company for years by mail order -- first buying some replacement cutlery pieces (to fill in the set my grandma left me) and then some Baccarat stemware (to fill in the set...More

Date of experience: December 2018
1  Thank caseybS633QU
Reviewed December 19, 2018

Always a neat place to visit. The estate jewelry section is a fairly new addition, and John, the Customer Service coordinator is very knowledgeable and helpful. So many beautiful things to see (and buy!) at this place. Love the table settings, the Christmas shop, the...More

Date of experience: December 2018
2  Thank Linda M
Reviewed December 17, 2018

I only visited this vendor by telephone. However, because searching for replacement items is difficult, having helpful informed customer service representatives is a real plus. Replacements has reps that work with you to obtain what you need.

Date of experience: November 2018
2  Thank laker12847
Reviewed December 3, 2018

Placed an order on Nov. 25th...….Called on the 27th to check status of the order....Told them I needed for Christmas Party on the 7th...…"No problem Mr. J. The order has been packaged up.....Will ship tomorrow.....A F...ing buch of liers…..I have called back day after day......Same...More

Date of experience: December 2018
2  Thank Babybushee3
Reviewed November 23, 2018

We found this ahead of time thanks to Trip Advisor, and so glad we did! We spent 3 days traveling and shopping across NC and this was our favorite stop. The people were helpful and friendly, too. My Mom found some out-of-stock things, I enjoyed...More

Date of experience: November 2018
3  Thank 648lisah
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Questions & Answers
Ask a question
October 1, 2018|
Response from 65_PB | Reviewed this property |
call them directly. They do buy.
Mary Ann H
January 31, 2017|
AnswerShow all 3 answers
Response from susan s | Reviewed this property |
try looking it up on their website! or give them a call..they work really hard to help people find what they want.
Mae H
March 22, 2016|
AnswerShow all 7 answers
Response from Tammy F | Reviewed this property |
Yes. They do.