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Excellent customer service and worth the time! Take a tour if you can. Allow enough time to just walk around and look at all the beautiful pieces. If you are missing something chances are that they will have it.
I heard about this place years ago and never had a need to use them online. Now that I live in NC, went to visit. I bought a few small pieces in some of the “bargain” rooms. I liked the estate jewelry section. I should...More
Wondering why you're seeing extreme ratings from Ultra Positive to Ultra Negative? I've dealt directly with them as a Buyer & A Seller. I live in Charlotte, NC just over an hour away. Friends and other Local Businesses (Antique) have had very similar experiences with...More
This may be a great place to go for on site retail but there online purchasing serveice is horrible. I ordered something and promptly received an e-mail confirming order, then also promptly received PayPal conforming e-mail. Now over a week later no order filled, or...More
A google search will tell you all about this scam company. They want to give you pennies on the dollar for your pristine china pieces then, on their website, charge others astronomical prices for the same items. I can see them making money but come...More
I've never been here in person. But I have done business with this company for years by mail order -- first buying some replacement cutlery pieces (to fill in the set my grandma left me) and then some Baccarat stemware (to fill in the set...More
Always a neat place to visit. The estate jewelry section is a fairly new addition, and John, the Customer Service coordinator is very knowledgeable and helpful. So many beautiful things to see (and buy!) at this place. Love the table settings, the Christmas shop, the...More
I only visited this vendor by telephone. However, because searching for replacement items is difficult, having helpful informed customer service representatives is a real plus. Replacements has reps that work with you to obtain what you need.
Placed an order on Nov. 25th...….Called on the 27th to check status of the order....Told them I needed for Christmas Party on the 7th...…"No problem Mr. J. The order has been packaged up.....Will ship tomorrow.....A F...ing buch of liers…..I have called back day after day......Same...More
We found this ahead of time thanks to Trip Advisor, and so glad we did! We spent 3 days traveling and shopping across NC and this was our favorite stop. The people were helpful and friendly, too. My Mom found some out-of-stock things, I enjoyed...More