Mountain Life UTV Rentals

Mountain Life UTV Rentals, Gatlinburg: Hours, Address, Mountain Life UTV Rentals Reviews: 4.5/5

Mountain Life UTV Rentals
4.5
9:00 AM - 9:00 PM
Monday
9:00 AM - 9:00 PM
Tuesday
9:00 AM - 9:00 PM
Wednesday
9:00 AM - 9:00 PM
Thursday
9:00 AM - 9:00 PM
Friday
9:00 AM - 9:00 PM
Saturday
9:00 AM - 9:00 PM
Sunday
9:00 AM - 9:00 PM
About
We rent UTV Side by sides and Polaris Slingshots to tour the Great Smoky Mountains in Gatlinburg TN. Cades Cove, Clingmans Dome etc. If your looking for picnic areas, bears, gravel roads, swimming areas, scenic rides, and just a great family experience. You have found the right place. Give us a call today. We match competitor prices with proof . Our machines are street legal no off roading .
Suggested duration
More than 3 hours
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4.5
174 reviews
Excellent
151
Very good
4
Average
4
Poor
4
Terrible
11

Diane V
1 contribution
Was well worth the money!
Sep 2021 • Couples
This was so much fun! Was a great way to see some of the beautiful Smokey Mountains!
The employees at the office were all informative and nice too...
Would defiantly recommend !
Written September 14, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Meander586465
4 contributions
Easy
Aug 2021 • Family
Easy online booking and easy pickup on rental day. Price was fair from comparisons I had made on line .
Written August 28, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Nathan D
1 contribution
What a joke
Aug 2021 • Friends
110% don't go through them. Theirs a reason why they say their the cheapest one or they will beat any other price. Their units are a joke. The check engine light came on multiple times even started to flash. The unit shock bad when you took off and when the light came on you lucky to get up to 30 mph. We called them and told them what was going on. All they said was keep driving it'll go back out and you'll be fine this was only 2 hours into our 5hrs. We decided to return stopping multiple times because of the issue. By the time we got back we only had an hour left. Their so called mechanics said it was the belt or said it was us trying to peel out. For one the tires in the back were so bald it wasn't funny. They didn't even want to offer us another unit for the hour or a refund. This place is a scam. I asked a buddy that works on them for a living and said it was the throttle sensor. So these units are not getting maintained correctly at all. 110% A SCAM COMPANY. ALSO THE EMPLOYEES ARE NOT VERY NICE. YOUR JUST MONEY AND A NUMBER TO THEM. SO DO NOT GO THROUGH THEM AT ALL. THIS PLACE NEEDS TO BE SHUT DOWN. ALSO THE BBB HAS BEEN NOTIFY.
Written August 9, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Smileymae03
Iowa4 contributions
Do not prebook with them!
Aug 2021 • Family
Everywhere we read this company came highly recommended and people said to rent early so we did. I booked 3 weeks prior to coming. When we got here some in our party got ill and wanted to go home. We contacted the company on Monday evening (we were booked for Thursday afternoon) to see if we could cancel or at least see what our options were in regards to getting our money back. The confirmation email states that if you are outside of your 72 hours of booking to contact them and see what you can do. We called and kept getting the machine, so we emailed, and then I messaged them on Facebook. No reply. We then spent the next day calling until we finally got someone who said there was no option of money back, but they would give us a voucher to use that would be good for up to 2 years. We live 15 hours away and most likely will not be back within 2 years and the person who rents has to be present so we could not sell them to anyone else, so there were not options. So we moved the UTV ride to the next morning so we could head out after because we paid $900 for 3 machines and could not justify just losing the money. Showed up to pouring rain, no sides on the machines, no windshield wipers, and no options to get a refund…even partially. So my warning to anyone would be….do not preplan at least with this company. If the weather is lousy or if the flu strikes, you are out your money no options. There are tons to rental companies you can book with last minute and not find yourself stuck on a vacation because you cannot get your $900 back.
Written August 6, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

kurt2000x
Waynesboro, PA19 contributions
Lots of fun!
Jul 2021 • Couples
This was one thing we wanted to do this year. And Mountain Life didn't disappoint. We rented the 2 seater RZR and it was a blast! Thru Gatlinburg then up thru the mountains and to Cades Cove and around the loop. Overall, great experience. No machine issues. Employees were very knowledgeable and helpful. Next time I think we'll try for the Slingshot.
Written August 3, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

DuhawkGreg
Sherrill, IA59 contributions
Great Way to see the Smoky Mountain Nat'l Park
Jul 2021
This was a great way to see the National Park. In my opinion it is much better than in a vehicle. We rented at 9:30 AM, drove through town, then on to Clingman's Dome. Took about an hour to get there, maybe a little less. Ran into some low clouds at Clingman's Dome so we missed the views there. Stopped for a short hike and stretch at the Sugarland visitor center then decided to drive back through town to Roaring Fork Motor Trail. Roaring Fork is a single road/track that is paved with significant drop offs in certain areas. We did stop for a 2:30 hike at Rainbow Falls, in the rain no less, then took the unit back after gassing it up at Food City. Would do it again!
Written July 29, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you guys on the review.
Written August 1, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Steve
1 contribution
A great ride!
Jul 2021 • Family
We had a 4 seater RZR. It was a nice machine, although our Bluetooth sound bar wouldn’t turn on. Not a big deal for us. Friendly staff, straight forward instructions on how to operate the machine. Staff provided a map, and advised us what we would have time to go to in our 5 hour rental. We went to Clingman’s dome, and spent quite a bit of time there. So we spent the rest of the time just cruising around.

Only regret is we didn’t rent it for longer!
Written July 28, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Sandra C
1 contribution
Stay away. This place is a scam.
Jul 2021 • Family
This place is running a scam. Don’t rent here. We rented a 6 person UTV for 4 adults and 2 small children (one in a car seat). We told them our plans and they approved. As soon as we left the lot the UTV was struggling a bit and very loud but we figured it was just an older mode and loud and kept going. Once we got to our location (Cades Cove) the UTV was very hot and very loud and we felt like we were a semi coming through disturbing everyone. We got out to hike a bit and cool off ourselves and the UTV and came back and it continued to struggle. Everyone in back were especially hot and now sick from the fumes. There’s no cell cell service there so no way to call for assistance. We decided to return and were fortunate to make it back with it breaking down. We told them something was wrong and they right away before even looking at it said it was the belt. (See other reviews who are all told the same thing. ) the mechanic looked at it and said it wasn’t the belt but something else and they offered us a different vehicle. At this point out day was ruined. We were already out of the park. Hot. Sick from fumes. And only used 5 hours of our 10 hour rental. We asked for a half refund and they flatly refused saying it was our fault. Why didn’t we call for help? Why did we drive it? Really? Why did YOU give us a faulty unsafe vehicle especially knowing we had 2 small children? And why can’t YOU be fair and offer to refund half our day? Why are your staff so RUDE? Not good business. Read other reviews. Apparently this happens all the time at this place. Wish we would have checked them out first. Don’t go here. Plenty of other businesses in the area. We highly recommend renting from the Townsend area and avoiding gatlinberg. So many more trails from Townsend.
Written July 28, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

AGunn
2 contributions
8 hour UTV rental for self guided natl park tour
Jul 2021 • Couples
We were very pleased with our rental, the friendly staff, and our overall experience. The UTV rental was a great way to experience Great Smokey Mountain National Park and Cades Cove.
Written July 18, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you guys. We loved meeting all of you
Written August 1, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Ashley77
2 contributions
When you can't take the motorcycle because of the kids... Take a UTV!
Jun 2021 • Family
Everyone we dealt with was friendly! Experience was great for a nice ride with the kids and not having to be stuck in a car. Weather couldn't have been anymore perfect to go through the Smokey's! It was a great start to our trip! Plan on recommending on the Facebook group local pages when someone asks for a company.
Written June 21, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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