United States
Tennessee (TN)
Sevier County
Gatlinburg
Things to Do in Gatlinburg
Sugarland Cellars

Sugarland Cellars, Gatlinburg: Hours, Address, Sugarland Cellars Reviews: 5/5

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Sugarland Cellars

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Sugarland Cellars
5
2,942
#7 of 91 things to do in Gatlinburg
Wineries & Vineyards
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10:00 AM - 9:00 PM
Monday
10:00 AM - 8:00 PM
Tuesday
10:00 AM - 8:00 PM
Wednesday
10:00 AM - 8:00 PM
Thursday
10:00 AM - 8:00 PM
Friday
10:00 AM - 9:00 PM
Saturday
10:00 AM - 9:00 PM
Sunday
10:00 AM - 8:00 PM
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About
Sugarland Cellars is a fully operating winery offering tours and complimentary tastings of all wines available. The gift shop is a great experience; filled with plenty of wine-related gifts and Smoky Mountain memories. The rich history of Gatlinburg will be showcased on our labels as well as throughout our guided tours. Our staff are all very vibrant, knowledgeable, and cannot wait to help all of our visitors experience the sights and tastes that Sugarland Cellars has to offer! We are located at the entrance to the Great Smoky Mountains National Park
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions
5.0
2,942 reviews
Excellent
2,569
Very good
222
Average
85
Poor
29
Terrible
40
Dakota K
2 contributions
Amazing Hospitality by Debbie
Friends
During our trip to Tennessee my mother and I decided to try a vip wine tour that included this winery as one of the options. We absolutely loved the atmosphere of Sugarland and the hospitality of the staff. Debbie was absolutely amazing! She did a fantastic job at suggesting good pairings, having a great conversation, and enlightening us to more hot spots around gatlinburg. If you are around the area l definitely suggest this cute and quaint establishment for tasty wine! Thanks for adding to our great trip Debbie!!
Written June 12, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Guest Relations Manager
Thank you for such a glowing review of Debbie! It's wonderful to hear that you and your mom had such a fabulous experience sampling wine at Sugarland Cellars. Please stop back in for another visit the next time you are in the Smoky Mountains.
Written June 15, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.
Denise F.
Lafayette, LA22 contributions
Good wine. Great service.
Couples
We didn’t intend to do a wine tasting. We wandered into Sugarland and were invited to taste the wines. Robin was our hostess. She allowed us to choose 4 wines to taste, explaining details about each. She also encouraged us to try the other 2 wineries nearby. Although she was quite busy with other patrons, Robin took the time to change the glasses or rinse out our glasses between each tasting. This was really appreciated once we had moved on. We went to the two other wineries to see what they had to offer. The other wines were ok, but the service was nowhere near what we enjoyed at Sugarland. The hosts were nice but indifferent. They didn’t ask us many questions or offer much information about the wines. I kind of got the impression that we were pegged as tourists just looking for the freebies (which was embarrassing.) We didn’t have time to return to Sugarland to make our purchases, but will be going back before our trip is over. Good job, Robin. And thank you.
Written May 26, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Guest Relations Manager
Thank you for such a glowing review! We're pleased to hear that you had such a fabulous wine tasting experience with Robin. Thank you for stopping in to visit us and we hope to see you again soon. Cheers!
Written May 30, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.
Becky C
Gatlinburg, TN5 contributions
Jesse was hilarious, best bartender on the strip
Family
Jesse was our bartender for the wine tasting and he was fantastic. He was hilarious, made a lot of jokes, gave good recommendations, and even though they seemed really busy at the time we were there-he was super attentive. I went with my sisters and we had a really good time. Will definitely be back.
Written May 23, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Guest Relations Manager
We're glad y'all enjoyed your wonderful visit with Jesse while in the winery. We look forward to seeing y'all again next time you're in the area!
Written June 25, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.
Stephen F
1 contribution
Awesome winery!
Solo
Jesse was awesome, gave us great advice for wine based on what I like to drink and everything tasted like how he described. I picked up a bottle of Elkmont. Sweet-Fruity front with a tart aftertaste makes you want to drink one more sip until the bottom of the glass is pointing at the ceiling! Great place, great people, and great wine
Written September 3, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Guest Relations Manager
Thank you for your wonderful review of your wine sampling experience with Jesse. Come back to see us again next time you're in town!
Written November 15, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.
BearFacts
Alabama300 contributions
Great Customer Service
We stopped in to buy some wine for some folks back home. The woman working at 10 am was so helpful and friendly. She did her job so well that I bought a bottle of wine (I don't like wine) just for the label. She gave tastings to us and helped me pick out wines for my friends. I wish I knew the worker's name but she was amazing. There are some cute gift items in the store as well. Parking is on premises, and if your car is not close, they will hold your purchases until you can pick them up later.
Written July 9, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Guest Relations Manager
Thank you for such a sweet review! We are thrilled to hear that you had such a lovely experience sampling wine at Sugarland Cellars! Please stop back in for another visit the next time you are in Gatlinburg.
Written July 11, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.
Rebecca R
1 contribution
Great experience with Jesse
Couples
Loved our wine tasting with Jesse! He was very friendly and knowledgeable about the wines and very careful to ensure we had nice clean glasses. I also appreciated that all the staff was wearing a mask or face covering. Will definitely return to buy a bottle of the Baskins Creek Blanc - by the far the best of our tasting selection.
Written September 8, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Guest Relations Manager
We are pleased to hear about your awesome wine tasting experience with Jesse! Please visit us again soon.
Written November 22, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.
JcJc B
1 contribution
Wine experience
Couples
Robin was amazing abs she really knows wines. So if you go there ask for her. She will either make you fall in love with wine or love it even more. Great place for sure. Thank you Robin. You are the best! Wine experience was great!
Written February 25, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Guest Relations Manager
We're thrilled to hear that you had such a great experience sampling wine with Robin! Please stop in and see us again when you are in the area.
Written February 28, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.
Tom
3 contributions
Vacation
Couples
So, my wife and her friend are wine connoisseurs. So we attempt to sample at a wine tasting each time we visit Gatlinburg. We met a most delightful young woman named Cassie. She assisted us with a beautiful array of their wines in a wine tasting extravaganza.
Cassie and another young woman discussed children, grandchildren and sang their songs from Sesame Street, Sponge Bob and from Nursery Rhymes. The laughing and happiness was quite contagious. Thank you Cassie, hopefully we will see you next year!
Written June 25, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Guest Relations Manager
Thank you for letting us know about your visit with Cassie while trying out our delicious Tennessee wines. We're so glad you enjoyed her company and hope to see you again next time you're in town!
Written July 14, 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.
Sandy K
Shepherdstown, WV1 contribution
Worth the walk for the best wines!
Couples
Robin was amazing!! She made excellent recommendations based on our tastes and was super knowledgeable about all of the wines and we learned a great deal about various grapes and wine making. All staff was friendly and congenial and we made many connections. Went in for the wine trail and walked out with 6 bottles! So many wonderful wine options. We may have to go back for more! Definitely worth the trek to that end of downtown. Best winery of the 5 we sampled! Thanks Robin for a great time!
Written July 13, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Guest Relations Manager
Thank you for such an amazing review! We are so happy to hear that you had such a lovely experience sampling wine with Robin. Please enjoy your purchase and we look forward to seeing you again soon. Cheers!
Written July 22, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.
Kristen
2 contributions
Great tasting wine, friendly and knowledgable staff
My husband and I recently stopped in here on our honeymoon. Jesse was the gentleman that helped us out that day. He was very kind and knowledgable about the wines they had to offer and was able to answer all of our questions! We found many wines here that we both enjoyed! They do have more dry wines and then of course, sweet. We found it difficult to find many wineries in Gatlinburg that sold dry wine! Would definitely recommend stopping in here if you are ever in the area!
Written June 14, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Guest Relations Manager
We're glad y'all enjoyed your wonderful experience with Jesse while in the winery tasting our delicious wines. Come back and see us again next time you're in the area!
Written June 25, 2021
This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.
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Frequently Asked Questions about Sugarland Cellars
Sugarland Cellars is open:
  • Sun - Thu 10:00 AM - 8:00 PM
  • Fri - Sat 10:00 AM - 9:00 PM