Arcadia

Arcadia, Gatlinburg: Hours, Address, Arcadia Reviews: 4.5/5

Game & Entertainment Centers
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10:00 AM - 1:30 AM
Monday
10:00 AM - 1:30 AM
Tuesday
10:00 AM - 1:30 AM
Wednesday
10:00 AM - 1:30 AM
Thursday
10:00 AM - 1:30 AM
Friday
10:00 AM - 1:30 AM
Saturday
10:00 AM - 1:30 AM
Sunday
10:00 AM - 1:30 AM
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About
Arcadia - Win Big at Gatlinburg's Largest Family Fun Arcade Attraction. Enjoy the newest amusement games and largest Redemption Prize Center in the area. Located below the Gatlinburg Space Needle and beside Slice Pizza Bakery. Don't miss out on all the fun Arcadia has to offer you on your next visit to Gatlinburg, Tennessee!
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Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.

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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

4.5
245 reviews
Excellent
148
Very good
45
Average
37
Poor
5
Terrible
10

Lindsey
Newburgh, IN1 contribution
Jun 2020 • Couples
This arcade is literally one of the best arcades I’ve ever been to! My husband and I travel over 6 hours every couple months just to visit Arcadia. The atmosphere is great and the staff members are extremely helpful. There’s a huge variety of games. The claw machines are actually winnable and the prize selection is out of this world. Arcadia is one of the few arcades that make it possible to win big ticket items, which is one of the reasons we keep coming back! We always feel like we get our money’s worth every time we visit, unlike at most arcades. I’m not exaggerating when I say that Arcadia is my favorite place. It’s one of the few arcades that’s truly doing things right with providing an excellent guest experience!
Written August 3, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Michael Welch
1 contribution
Apr 2022 • Family
If you’re looking for an arcade in the Gatlinburg/Pigeon Forge area, this one is it. Absolute best bang for your buck, awesome selection of games and prices, and very very clean. There are tons of game for kiddos of all ages and adults too. We made our first trip over to visit Hannah in the prize zone and the youngest in our group fell in love with a giant Caterpillar! After learning the price, we went back out to play some more after getting her advise on which games to play. After playing a little while longer we went back to successfully cash in our tickets and get our prices. Peyton was a real trouper bringing us out our monstrous caterpillar in a large bag so we could get him home! We greatly appreciate both of you ladies and a huge thank you for making our trip fun and special. We look forward to coming back again!
Written April 25, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

LindsayNjoe429
516 contributions
Jun 2021 • Family
There is a lot to do in this arcade! They also serve pizza and you put money on the game card. You don’t get tickets but instead your “tickets” go on your game card. We didn’t stay long but the kids had fun and there are so many different fun games to play!
Written June 5, 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Ally H
19 contributions
Mar 2022 • Couples
We came to the Arcadia to waste a little time before heading up the skylift at night. The games were almost all out of order. We played multiple claw machine games to try to win something for our daughter. They were definitely rigged to drop your item as they literally open up when it comes up. In the middle of the experience here, all the games just stopped working. It was definitely not worth the money
Written March 16, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi Ally! Thank you for the feedback, we'll relay this information to our Game Technicians. We strive to provide a 5 star experience to all of our guests. We'd like to apologize for the games being temporarily out of order during a system update, and offer you and your family complimentary play cards during your next visit to the area. We would like the opportunity to discuss your visit further, you can reach management at sales@gatlinburgspaceneedle.com
Written March 17, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Joe-S-U
Hilliard, OH1 contribution
Mar 2022 • Family
We took our 13-year old son to Gatlinburg for spring break this year, so naturally we had several visits to the arcade under the Space Needle. We had alot of fun, and came home with a lot of "swag" from playing. Peyton was there most every evening that we stopped in, and she was very friendly! Even on a few occasions when we had mechanical issues with a game, she helped us out quickly or made sure someone came by. I get that arcades can get hectic, but she always had a smile. She is an asset to the business!
Written April 3, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

charles v
2 contributions
Mar 2022 • Family
We build our points on our cards for better prizes but sometime since last June they had system failure and lost cards. Lead did put 75000 on my card. I think I was way low in how many credits I thought I had on the three cards that were lost. Haven’t been able to figure out how to register my cards.
Written March 16, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Hi Charles! We apologize for the issues you experienced with your cards. We'd like to hear more about your experience, you can email management at sales@gatlinburgspaceneedle.com. On your next visit ask for Tia, Courtney, or Alyssa, one of us can add that additional on there and help you register your play cards.
Written March 17, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Daniel Frye
1 contribution
Feb 2022 • Family
This is the BEST arcade in all of Sevier County, definitely the best one I've ever been to in my life. You spend less to play the games and seem to win more tickets then the other arcades. We even had an issue come up that the management perfectly took care of. They know how to treat their guests with hospitality and servanthood. There's a reason we live in Kodak and drive all the way to Gatlinburg for Arcadia!
Written February 5, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Nathan2424
Sevierville, TN11 contributions
Mar 2022 • Friends
Me and my family have been going to Arcadia for 15 Years Now and Love It!! This evening I had some coin jam issues with The Wizard Of Oz, But Payton the Game Tech came to my rescue every time and was very sweet, kind, cheerful, and helpful every time. I also went to The Gatlinburg Pinball Arcade and met a Very Sweet Girl McKenzie and was very helpful and cheerful!! It was also her first day at work and answered all of my questions happily. All The Games were Very Clean and so was the Pinball Arcade!! I will be going back very soon to Arcadia And The Gatlinburg Pinball Arcade!! I Can’t Wait!!
Written March 21, 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for the awesome review, Nathan! It's a pleasure to have you be a part of the Arcadia Family!
Written March 23, 2022
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Kristin S
San Pedro, Belize4 contributions
Jul 2020 • Family
I would find a different arcade. We’ve been waiting in the line for 30 minutes to redeem tickets that our children won. Three team members have been laughing, walking around and stocking larger prizes, while one person is working the ticket redemption?
Written July 10, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Djay
12 contributions
Aug 2020
Undisputed best arcade in the area. I spent over $150 in one visit because I was addicted. It's mostly self service because the only interaction I had with the staff was when I went to redeem my 10,000 points for a prize. Yeah Boy!
Written August 29, 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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Frequently Asked Questions about Arcadia

Arcadia is open:
  • Sun - Sat 10:00 AM - 1:30 AM