Arcadia
10:00 AM - 1:30 AM
Monday
10:00 AM - 1:30 AM
Tuesday
10:00 AM - 1:30 AM
Wednesday
10:00 AM - 1:30 AM
Thursday
10:00 AM - 1:30 AM
Friday
10:00 AM - 1:30 AM
Saturday
10:00 AM - 1:30 AM
Sunday
10:00 AM - 1:30 AM
About
Arcadia - Win Big at Gatlinburg's Largest Family Fun Arcade Attraction. Enjoy the newest amusement games and largest Redemption Prize Center in the area. Located below the Gatlinburg Space Needle and beside Slice Pizza Bakery. Don't miss out on all the fun Arcadia has to offer you on your next visit to Gatlinburg, Tennessee!
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.5
254 reviews
Excellent
153
Very good
46
Average
38
Poor
5
Terrible
12

Ally H
20 contributions
Mar 2022 • Couples
We came to the Arcadia to waste a little time before heading up the skylift at night. The games were almost all out of order. We played multiple claw machine games to try to win something for our daughter. They were definitely rigged to drop your item as they literally open up when it comes up. In the middle of the experience here, all the games just stopped working. It was definitely not worth the money
Written March 16, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Ally! Thank you for the feedback, we'll relay this information to our Game Technicians. We strive to provide a 5 star experience to all of our guests. We'd like to apologize for the games being temporarily out of order during a system update, and offer you and your family complimentary play cards during your next visit to the area. We would like the opportunity to discuss your visit further, you can reach management at sales@gatlinburgspaceneedle.com
Written March 17, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Heather A
1 contribution
Oct 2022 • Couples
So very disappointed! I used to love this arcade, it was by far my favorite in the Gatlinburg/Pigeon Forge area. However, they have gotten so greedy, I won 12,000 tickets this visit and couldn't even get a cheap stuffed animal hanging from the ceiling because it was 13,000! Wow, just wow! Absolutely zero bang for your buck. Do yourself a favor and drive to Dave & Busters in Pigron Forge.
Written October 23, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

constance b
3 contributions
Jul 2022 • Couples
This is hands down our favorite arcade ANYWHERE. The staff is nice, the arcade is kept clean, considering the amount of people playing. If there was an issue someone was available to help or sent help. But I can not speak on our experience without highlighting the game tech Daniel. From what we could see, he was the only game tech on staff, which is stressful itself.
My finance and I was okay Wizard if Oz, which malfunctions often. Not once did Daniel seem angry, he talked to us (and laughed at our lame jokes) while he fixed the game. There was even a point where I noticed a customer yelling at Daniel and he kept his cool completely.
Written August 1, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dan
Panama City Beach, FL11,924 contributions
Nov 2022 • Solo
Visited yesterday. This is a huge arcade with all the latest games. You can earn points which you then trade in for prizes. I will say that the larger prizes do require you earn lots of points. Staff was friendly & accommodating. Facility was very clean including the restroom. All the games I played were in good working order. Food as well as souvenirs are also available. Located at the base of the Space Needle in downtown Gatlinburg.
Written December 14, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Joe-S-U
Hilliard, OH1 contribution
Mar 2022 • Family
We took our 13-year old son to Gatlinburg for spring break this year, so naturally we had several visits to the arcade under the Space Needle. We had alot of fun, and came home with a lot of "swag" from playing. Peyton was there most every evening that we stopped in, and she was very friendly! Even on a few occasions when we had mechanical issues with a game, she helped us out quickly or made sure someone came by. I get that arcades can get hectic, but she always had a smile. She is an asset to the business!
Written April 3, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

charles v
3 contributions
Mar 2022 • Family
We build our points on our cards for better prizes but sometime since last June they had system failure and lost cards. Lead did put 75000 on my card. I think I was way low in how many credits I thought I had on the three cards that were lost. Haven’t been able to figure out how to register my cards.
Written March 16, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Charles! We apologize for the issues you experienced with your cards. We'd like to hear more about your experience, you can email management at sales@gatlinburgspaceneedle.com. On your next visit ask for Tia, Courtney, or Alyssa, one of us can add that additional on there and help you register your play cards.
Written March 17, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Daniel Frye
1 contribution
Feb 2022 • Family
This is the BEST arcade in all of Sevier County, definitely the best one I've ever been to in my life. You spend less to play the games and seem to win more tickets then the other arcades. We even had an issue come up that the management perfectly took care of. They know how to treat their guests with hospitality and servanthood. There's a reason we live in Kodak and drive all the way to Gatlinburg for Arcadia!
Written February 5, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Nathan2424
Sevierville, TN11 contributions
Mar 2022 • Friends
Me and my family have been going to Arcadia for 15 Years Now and Love It!! This evening I had some coin jam issues with The Wizard Of Oz, But Payton the Game Tech came to my rescue every time and was very sweet, kind, cheerful, and helpful every time. I also went to The Gatlinburg Pinball Arcade and met a Very Sweet Girl McKenzie and was very helpful and cheerful!! It was also her first day at work and answered all of my questions happily. All The Games were Very Clean and so was the Pinball Arcade!! I will be going back very soon to Arcadia And The Gatlinburg Pinball Arcade!! I Can’t Wait!!
Written March 21, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for the awesome review, Nathan! It's a pleasure to have you be a part of the Arcadia Family!
Written March 23, 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Kristin S
San Pedro, Belize4 contributions
Jul 2020 • Family
I would find a different arcade. We’ve been waiting in the line for 30 minutes to redeem tickets that our children won. Three team members have been laughing, walking around and stocking larger prizes, while one person is working the ticket redemption?
Written July 10, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Djay
12 contributions
Aug 2020
Undisputed best arcade in the area. I spent over $150 in one visit because I was addicted. It's mostly self service because the only interaction I had with the staff was when I went to redeem my 10,000 points for a prize. Yeah Boy!
Written August 29, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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Arcadia - All You Need to Know BEFORE You Go (with Photos)

Frequently Asked Questions about Arcadia

Arcadia is open:
  • Sun - Sat 10:00 AM - 1:30 AM



Arcadia Information

Excellent Reviews

153

Very Good Reviews

46

Arcadia Photos

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