Nantahala Outdoor Center - Gatlinburg, TN

Nantahala Outdoor Center - Gatlinburg, TN

Speciality & Gift Shops
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10:00 AM - 6:00 PM
Monday
10:00 AM - 6:00 PM
Tuesday
10:00 AM - 6:00 PM
Wednesday
10:00 AM - 6:00 PM
Thursday
10:00 AM - 6:00 PM
Friday
10:00 AM - 9:00 PM
Saturday
10:00 AM - 9:00 PM
Sunday
10:00 AM - 8:00 PM
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About
NOC’s 18,000 square-foot flagship store sits at the downtown Gatlinburg entrance to Great Smoky Mountains National Park. NOC Gatlinburg carries everything necessary to enjoy excursions into the Smokies including our signature “gifts, gear and guidance.” The in-store shopping experience is unique and fun, boasting a swinging rope bridge, a kid-friendly bear cave and a giant fireplace for warming up on cool days. We also help guests plan and book whitewater rafting and other guided Smokies outdoor adventures in-store.
Suggested duration
1-2 hours
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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4.5
314 reviews
Excellent
235
Very good
60
Average
11
Poor
7
Terrible
1

Susan K
Saint Paul, MN193 contributions
Jun 2021 • Family
We spent a day at the Nantahala Outdoor Center Bryson City. We (me, my husband, our 2 teenage boys) booked the zip lines in the morning and rafting the Nantahala Gorge in the afternoon. We had a great experience - the activities were top notch, the guides were great, and the check-in processes proceeded smoothly. We’ve zip lined in the past (Montana, Costa Rica) and NOC zip lining was among the top. 8 separate zip lines including one really long run. The guides made everyone comfortable, the lines were fun and the scenery was really beautiful. The white water rafting was fun with 2 and 3 class rapids along the way. Not your high thrills of other rivers out west but we had a good time (and I was secretly happy about no class 4). And this is all known in advance so it is what it is. We appreciated how they paired our family with another family who had teenagers that were a similar age to ours. It made the time spent extra fun. Great job NOC, definitely recommend!
Written July 4, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Helen O
Kennett Square, PA243 contributions
Aug 2020 • Family
Our family of 6 - 4 kids in their twenties and parents did this on a Tuesday morning out of Hartford, TN.

I was relieved to see they required masks, took temperatures and maintained social distancing in the busses. (This was evident when we saw the other packed busses.)

When we white water raft in the Poconos, Pennsylvania you don’t have a guide in your boat and use buckets to empty the raft. We were happy to have Noah as our guide and rafts that self drained!
Written August 22, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

jayneg635
Sterling, IL138 contributions
Aug 2020
We had traveled with NOC before in North Carolina but had booked with a different company initially for the Upper Pigeon River - we should have just done NOC from the start. Another company cancelled on us at the last minute but thankfully NOC could still get us a raft ride that week. We appreciated that greatly and it was one of the highlights of our trip. As we remembered, they were very professional and did a wonderful job running the trip even with all the current covid guidelines. The tour even started on time which was a pleasant change from other places. Our guide Chris did a great job and gave us a lot of great information about the area and could answer any question we had. He also helped us "surf" and let us take a swim in a calm part to cool off. Our teenagers loved the rapids and playing a role in paddling. We would definitely do this tour again and will stick with NOC tours for rafting anywhere in this area.
Written September 23, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

sarah B
2 contributions
Jul 2022 • Couples
I had a really great experience with their employee Barry. We visit NOC nearly every year and always come to spend. I'm reviewing this time because of my experience with Barry, he was extremely helpful and I honestly enjoyed listening to some of his stories. Anyways, while staff has always been friendly at NOC Barry just went above and beyond to connect with us. What and amazing guy. His wife works there too and she is a sweetheart!
Written August 1, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

nicole G
Palm Harbor, FL35 contributions
Jul 2021 • Family
We took a full day on the French Broad with Lead Guide Ryan and Raft Guide Emma from Georgia. FANTASTIC! Emma knows the river and has a genuine love for the mountains. She is a professional and is highly skilled. She was gliding us over class 2+, class 3 and even a couple class 4 rapids! If you have a teen or tween daughter or son, ask for Emma and you won’t be disappointed. What a great role model! No matter who you are, or your experience, Emma is a fantastic guide. We were treated with views of a few deer on our trip today, and we learned some interesting local history too.

Our raft was social-distanced if you’re interested, see photo.
Written July 8, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Kathryn
Chicago, IL4 contributions
Aug 2020 • Couples
We had Mike B as our guide and he was great!! He was super knowledgeable about the history of the river and made the trip a ton of fun. Highly recommended! We were also nervous about doing the trip because of COVID but NOC was incredible about it (unlike other companies). they had the bus at half capacity, did temperature checks for everyone and required masks. It was great!
Written August 7, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Matt G
Owatonna8 contributions
Aug 2020
We booked our rafting trip thru NOC. Had a great time. We are a family of 7 and 5 of us went on the upper Pigeon ride (more advanced) and 2 went on the lower Pigeon (float trip). Both groups had a great time. They took temp checks for COVID upon arrival. Both our guides were friendly and helpful. The upper had some good rapids but by no means ever felt dangerous. Great family fun.
Written August 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

merrydb
Alexandria, VA441 contributions
Mar 2020
Our son was seeking specific smaller size climbing pants. They didn’t have his size but they did have several other items he has been seeking.
Prices are fair for quality clothes and gear.
The staff, with whom we chatted, know their stuff and have experience in outdoor fun so can share real life guidance. That is so huge when making purchases.
We will definitely return when back in area.
Written March 8, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Bob Dalton
107 contributions
Jun 2021
We booked a White Water Rafting trip through here and what a fantastic and fun trip. Kelsey our guide was fantastic and we had so much fun. One thing though make sure you buy the picture package, because you can't take photos and their team along the river get some really great action shots of your adventure.
Written June 25, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Marcia S
3 contributions
Jul 2021 • Family
We are in love with this store! To bad we live so far away. I do believe they have an online store. They have a great selection and good prices on hiking equipment, clothes, shoes. We didn't really look at anything else but they did have camping supplies and offer guided hikes and other guided tours.
Written July 8, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Nantahala Outdoor Center - Gatlinburg, TN - All You Need to Know BEFORE You Go

Frequently Asked Questions about Nantahala Outdoor Center - Gatlinburg, TN

Nantahala Outdoor Center - Gatlinburg, TN is open:
  • Sun - Sun 10:00 AM - 8:00 PM
  • Mon - Thu 10:00 AM - 6:00 PM
  • Fri - Sat 10:00 AM - 9:00 PM