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Ober Gatlinburg Aerial Tramway

Certificate of Excellence
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Address: 1001 Parkway Ste 2, Gatlinburg, TN 37738
Phone Number: +1 865-436-5423
Website

TripAdvisor Reviewer Highlights

Read all 2,773 reviews
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  • 1325
    Excellent
  • 812
    Very good
  • 417
    Average
  • 122
    Poor
  • 74
    Terrible
Long wait but cool views of Gatlinburg and beyond

We enjoyed the ride up to Ober Gatlinburg and back. The views are really cool but you will be nickel and dime to do any activities at Ober Gatlinburg. There are many activities... read more

4 of 5 starsReviewed yesterday
Rob S
,
New Orleans, Louisiana

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2,773 Reviews from our TripAdvisor Community

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Showing 2,750: English reviews
New York City, New York
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

Spent almost all day enjoying what Ober Gatlinburg offers. My only complaint is the coaster has a 300lbs weight limit. Fair enough, safety first. My complaint is the young lady working there saying to me, "you know there is a 300 pound limit right?" in a rather rude tone of voice. That needs to be handled with a little more... More 

Helpful?
Thank Jimmy G
New Orleans, Louisiana
Level Contributor
91 reviews
46 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed yesterday NEW

We enjoyed the ride up to Ober Gatlinburg and back. The views are really cool but you will be nickel and dime to do any activities at Ober Gatlinburg. There are many activities for kids and teens but can get really expensive.

Helpful?
Thank Rob S
Clearwater, Florida
Level Contributor
52 reviews
39 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

Loved this ride as you can see so much from the sky. The mountain views are out of this world and a way to see nature at its best without disturbing it.

Helpful?
Thank Staycationer
A TripAdvisor Member
5 of 5 stars Reviewed yesterday NEW via mobile

We had people of all ages 2-60 and everyone had a great time! Prices were very reasonable! Everyone was very helpful and seemed to enjoy their job! A must see in Gatlinburg

Helpful?
Thank A TripAdvisor Member
Allegany
Level Contributor
7 reviews
3 attraction reviews
2 of 5 stars Reviewed yesterday NEW

My experience started out bad. Ticket line was long and we waited about 20+ mins. while one ticket agent took care of people as fast as she could. However, another agent, whom I found out was the manager, came back from lunch and opened a second window. Then went back the line about half way to the people who just... More 

Helpful?
Thank Sandra C
East Northport, New York
Level Contributor
20 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed yesterday NEW

Worth the time for some nice mountain views. We didn't stay in town and used this as transportation into town to avoid having to pay for parking.

Helpful?
Thank 19822011
Ocala, Florida
Level Contributor
6 reviews
4 attraction reviews
5 of 5 stars Reviewed yesterday NEW

The wait is worth the trip to the top or return down. Get your camera ready. The tram attendants are funny and informative. Enjoy!

Helpful?
Thank pennydekker
Rockingham, North Carolina
Level Contributor
6 reviews
3 of 5 stars Reviewed yesterday NEW

We weren't sure what to expect. A full tram was like a cattle car. But it was not too bad. The amount to do in my mind was limited. It was an ok experience.

Helpful?
Thank David L
Sunbury, Pennsylvania
Level Contributor
495 reviews
425 attraction reviews
common_n_attraction_reviews_1bd8 109 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

You get a really nice view of Gatlinburg from here. And there was a nice little mall with ice skating at the top.

Helpful?
Thank norgeva
Ober G, Guest Relations Manager at Ober Gatlinburg Aerial Tramway, responded to this review

We are glad you enjoyed Ober Gatlinburg's Aerial Tramway, it truly is a beautiful view that changes throughout the year. More 

Level Contributor
6 reviews
3 attraction reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

The line was insane & hot so make potty breaks beforehand, & bring water. The operators are hilarious & cheerful though. I'll definitely ride it again.

Helpful?
Thank Ashlea R
Ober G, Guest Relations Manager at Ober Gatlinburg Aerial Tramway, responded to this review

We are glad you enjoyed Ober Gatlinburg's Aerial Tramway as well as the conductors who run them. Customer service is always a top priority, and we will be sure to pass your good review along the proper channels. More 

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Ober Gatlinburg Aerial Tramway and other visitors
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Morris, Illinois
over a year ago
21 days ago
8 months ago
Atlanta, Michigan

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Questions? Get answers from Ober Gatlinburg Aerial Tramway staff and past visitors.
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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?