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I received my massage by Cara and she was the best . I always come here and besides Ron, she’s the best . She was very professional and she has magic hands . I come here about two- three times per year and the last two times I’ve been here including today it wasn’t as clean as it use to be . There was no toilet paper in the bathroom (I had to ask for some ), there was hair balls , on the bathroom floor and the hot jacuzzi look like it needed some cleaning . The last time I came , the robes has stains on them . But I can say they now have black robes and towels which look new . I love coming here so hopefully the cleanliness gets better like it use to be .…
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Date of experience: April 2021
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The staff is very courteous and helpful...I had the couples massage and we enjoyed every moment...then the sauna and jacuzzi were impeccable and sanitary. The food was delicious and I had a glass of champagne 👍🏽I am looking forward to returning to Body spa...highly recommend
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Date of experience: April 2021
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During my massage, I made it clear that I was uncomfortable with the techniques the therapist was using. The massage hurt so bad I had to have him stop. When I went to speak to the manager he told me he would call me back once he got the full story from the therapist and he NEVER followed up. I called the next day and was told he would call back but he didn’t. If a customer is unsatisfied with services, there should be some type of price adjustment. Also, since this is a business that relies on customers and referrals, a manager should call back. Terrible customer service I DO NOT RECOMMEND.…
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Date of experience: March 2021
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I had a fabulous time today. I scheduled a massage and had full use of the amenities offered. Body by Brooklyn is an oasis in the heart of Brooklyn. Kudos to management and staff!
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Date of experience: April 2021
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Today was my first time ever getting a facial and entering a spa. It was the best experience ever! I had Angela, she was entertaining, comfortable, very soothing, and made my experience the best! I will return and continue to use Body By Brooklyn! I felt refreshed and my skin was glowing. I received many compliments!!! Thanks!!!!…
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Date of experience: April 2021
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