We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Jacques Torres Chocolate

Closed Now: 9:00 AM - 8:00 PM
Open today: 9:00 AM - 8:00 PM
Book In Advance
Why Book on TripAdvisor?
  • Tour highlights & full itinerary
  • Easy online booking
  • Lowest price guaranteed
More Information
All photos (73)
Full view
Certificate of Excellence
Traveler Overview
  • Excellent64%
  • Very good28%
  • Average6%
  • Poor1%
  • Terrible1%
Travelers talk about
“cookies”(32 reviews)
“hot cocoa”(3 reviews)
“brooklyn bridge”(19 reviews)
Chocolate shop and factory tour.
Closed Now
Hours Today: 9:00 AM - 8:00 PM
See all hours
66 Water St, Brooklyn, NY 11201-1135
+1 718-875-9772
Reviews (331)
Filter reviews
260 results
Traveler rating
Traveler type
Time of year
More languages
Show reviews that mention
All reviews cookies hot cocoa brooklyn bridge chocolate chunks water street my family loves shop gifts nyc waterfront
Updating list...
1 - 10 of 260 reviews
Reviewed 1 week ago

Because I no longer live in NYC, I have to order Jacques Torres' products online. His chocolates are good, but what keeps me coming back are the huge chocolate chunk cookies! The chocolate is wonderful as is the cookie itself. And to make them even...More

Thank BetsyGettysburg
Reviewed 3 weeks ago

There is something here to please everyone in your group. Most of my family loves chocolate so they delighted in the many chocolate treats, cookies, and such. I am not a big chocolate fan, but I thoroughly enjoyed the coffee and gelato served here.

Thank Bill K
Reviewed October 2, 2018 via mobile

I’ve been on a mission to try great chocolate everywhere I am in the world. The weird thing is that Jacques Torres has been here where I live (actually the one I’m near most is in Grand Central) I didn’t rush to try but maybe...More

Thank CollCostello
Reviewed July 9, 2018

The cookie here is so rich and full of chocolate chunks--you have to get it. I got the iced hot chocolate, which was just ice cream blended with whatever else. I would skip that, as the cookie and the drink were way too rich, but...More

Thank Jaclyn B
Reviewed June 22, 2018 via mobile

As we explored NYC, we took the approach of trying a little here and a little there. Unfortunately, we weren't too hungry when we stopped here, and we were about to walk the Brooklyn Bridge (not the best situation for carrying chocolate!). We grabbed a...More

1  Thank Erin B
Reviewed June 15, 2018

Whenever I visit New York city, I will stop by Jacques Torres on upper west side. My favorite is wicked hot chocolate. I like to feel in my mouth a taste of spice which enhances rich, creamy chocolate drink. The only thing I don't enjoy...More

Thank travelfrugalforever
Reviewed June 11, 2018 via mobile

Passando pelo Brooklyn fomos apresentado a esta charmosa loja de chocolates. Vale a pena uma parada só para experimentar. Ao entrar o cheiro é delicioso. Foto de @ckerstinlellis. Passing through Brooklyn we were introduced to this charming chocolate shop. It's worth a stop just to...More

Thank Ckerstinlellis
Reviewed May 18, 2018

Based on the glowing Frommer's review, we searched out this shop for some ice cream after walking the Brooklyn Bridge. What a letdown. I had a scoop of salted caramel ice cream in a cone. It was the smallest scoop I've ever seen--probably 2 tablespoons...More

Thank APOchick
Reviewed March 30, 2018

Friendly staff, clean and nice ambience, chocolates to indulge in, this is indeed, chocolate heaven. I did not fully give in and resisted the hot chocolate, after a full lunch somewhere else, but the free chocolate chip cookie after we have made our purchase was...More

1  Thank goldengirls89
Reviewed March 4, 2018 via mobile

Getting out of the cold outside into the shop for a cup of the best hot chocolate ever. Apart from that their chocolate cookies are great as well. They also have a large selection and variety of chocolates for sale. A great place for a...More

Thank Dajoma
View more reviews
Nearby HotelsSee all 77 nearby hotels
1 Hotel Brooklyn Bridge
845 reviews
.22 miles away
The Tillary Hotel
627 reviews
.60 miles away
Mr. C Seaport
23 reviews
.62 miles away
Madison LES Hotel
203 reviews
.63 miles away
Nearby RestaurantsSee all 6,646 nearby restaurants
Juliana's Pizza
2,724 reviews
.12 miles away
Front Street Pizza
232 reviews
.11 miles away
120 reviews
.02 miles away
Atrium Dumbo
282 reviews
.04 miles away
Nearby AttractionsSee all 787 nearby attractions
Brooklyn Bridge Park
2,992 reviews
.28 miles away
2,244 reviews
.07 miles away
East River Ferry
541 reviews
.25 miles away
The Waterfront
69 reviews
.05 miles away
Questions & Answers
Get quick answers from Jacques Torres Chocolate staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines