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Airlink Shuttle and Tours

Open today: 12:00 AM - 11:59 PM

Airlink Shuttle and Tours
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Traveler Overview
  • Excellent58%
  • Very good12%
  • Average3%
  • Poor15%
  • Terrible12%
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Airlink Alaska Shuttle and Luxury Bus tours from Fairbanks and Anchorage. Travel with us to view the Aurora, cross the Arctic Circle, or experience Denali.
Open Now
Hours Today: 12:00 AM - 11:59 PM
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1213 Dolphin Way, Fairbanks, AK 99709-2550
+1 907-452-3337
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Reviews (32)
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All reviews north pole reliable transportation friendly driver icy roads chena hot springs dog sledding activity insight alaska adventure reindeer
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1 - 10 of 32 reviews
Reviewed 6 days ago

We recently took a trip to Fairbanks AK. We are from Texas and did not feel comfortable driving in snow and ice. We booked our transportation needs for the week with Airlink Shuttle and Tours. Jeff was the best! He worked with us to personalize...More

Date of experience: November 2018
Thank 2mmw2
Reviewed 3 weeks ago via mobile

Points of interest: santa claus house and morris thompson visitor center. Rates are reasonable which is a plus. Linda was our friendly driver. She is well-versed in Fairbanks and clearly a proud Alaskan. I was lucky to have seated in front and listen to her...More

Date of experience: December 2018
Thank diana r
jgheb, Manager at Airlink Shuttle and Tours, responded to this reviewResponded 1 week ago

Thank you for your positive review. All of our drivers live a breath Alaska. We will always go above and beyond for our visitors.

Reviewed December 10, 2018

We just visited Fairbanks and used Airlink shuttle for 2 excursions. One was for Running Reindeer Ranch and the other for Paws for Adventure dog sledding. Gelinda our driver was super friendly and patient. Both times she was perfectly on time, arrived on time and...More

Date of experience: December 2018
Thank mdwheel
jgheb, Manager at Airlink Shuttle and Tours, responded to this reviewResponded 1 week ago

Thank you for your review. We always give a 100% To our visitors and the visitor industry!

Reviewed September 1, 2018

1. Our first driver was falling asleep on us on dangerous roads, and had the audacity to lie about it, saying he was fine when he was clearly dozing off at the wheel. He was also incredibly unprofessional - when everyone was already in the...More

Date of experience: August 2018
2  Thank David L
jgheb, Manager at Airlink Shuttle and Tours, responded to this reviewResponded November 6, 2018

Dear David, Again, please let me apologize for our former driver (who no longer drives for us) and your experience. Please know that we take safety as our top priority. You can find our safety rating with dot authorities and see that we have a...More

Reviewed March 28, 2018

I chose this shuttle company because it has been recommended to me. I looked at all the reviews about them and they were great. I booked on-line and had to pay in advance our transportation. We used “Airlink Shuttle” to go from Chena Hot Springs...More

Date of experience: November 2017
3  Thank sweethummingbird
Reviewed March 3, 2018 via mobile

I was hopeful of their shuttle service upon the recommendation of a tour company. My experience though was unreliable service. My reservation after confirming twice was apparently not in their books. Also for the return back I had to track down the driver versus the...More

Date of experience: March 2018
Thank trvlr318
Reviewed November 25, 2017

shuttle was on time and friendly driver. Driver was very familiar with area and was able to drive on icy roads with no problem. I will definitely use this service again when I come back in January. I used this shuttle service on two occasions...More

Date of experience: November 2017
Thank emnurseliz3
Reviewed October 25, 2017

We live about 30 miles out of town and always use this service when neighbors can't take us to the airport. Their prices are lower than the standard cabs and they have always been reliable and right on time - despite some nasty winter weather....More

Date of experience: September 2017
Thank Cathy023
Reviewed August 23, 2017 via mobile

Had 3 different drivers & all were great. Linda took us on the tour & left us at the Museum of the North. She is very knowledgeable of the area. Peggy brought us back to our hotel & she added information we asked about that...More

Date of experience: August 2017
Thank BurkeB
Reviewed March 23, 2017 via mobile

My friend and I took taxis and public transportation to get where we wanted to go. But then Airlink was recommended to us because we didn't have a car. Our driver, John, was the most polite, courteous and informative driver we could have hoped for....More

Date of experience: March 2017
Thank Cristine D
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April 18, 2018|
Response from jgheb | Property representative |