Aurora Ice Museum
Aurora Ice Museum
4
11:00 AM - 7:00 PM
Monday
11:00 AM - 7:00 PM
Tuesday
11:00 AM - 7:00 PM
Wednesday
11:00 AM - 7:00 PM
Thursday
11:00 AM - 7:00 PM
Friday
11:00 AM - 7:00 PM
Saturday
11:00 AM - 7:00 PM
Sunday
11:00 AM - 7:00 PM
About
Chena Hot Springs Resort is home to the world’s largest year-round ice environment, the Aurora Ice Museum!
Suggested duration
< 1 hour
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See what travelers are saying
- njoy_travellingSan Diego, California81 contributionsWorth visiting if you go to Chena Hot SpringsThe museum is pretty small with a few exhibits. The highlight was the ice bar and Apple Martini that they serve in ice cups. Unique place and nice exhibits. They also have an ice bed, igloo and other things worth seeing once.Visited December 2022Written December 21, 2022
- TxCat26Houston, Texas9 contributionsSmall but entertaining if you're already at Chena SpringsThe ice museum was interesting, but pretty small, and the tour guide did a good job, but kept referencing parts of the exhibits that used to be there or previously looked a certain way that they no longer do. I think it could be spun a little more positively so that the visitors don't feel like they're missing out on seeing things. We're glad we did it and if you're already planning to visit Chena Springs it's an interesting thing to do, but I wouldn't make a trip specifically for the museum.Visited December 2022Written January 1, 2023
- BrandonPittsburgh, Pennsylvania463 contributionsVery N-ICEThis is a cool experience but I wouldn't call it a museum. There is a small intro when your brought into the museum but then the rest of the tour is focused on serving drinks. It is cool to walk around the hotel rooms and see the different styles.Visited March 2023Traveled as a coupleWritten March 25, 2023
- Veronica BUnited States15 contributionsBeautiful Ice Art and Very Helpful Staff!The Aurora Ice Museum contains a beautiful exhibit of ice art! We greatly enjoyed the tour and the opportunity to explore the various rooms and sculptures. We're also extremely grateful to Steven in the Activities Center for facilitating our visit and helping with our last minute change of plans. Thanks so very much, Steven! You helped to make our day perfect.Visited March 2023Written March 29, 2023
- John S28 contributionsIt was fun.My wife and my adult son drove up from Fairbanks for the day to do the hot spring pool and the ice museum. The museum was really cool. I liked it a bit better than the one in Fairbanks, but that may have to do with the martinis we were being served in Cheyna. If you are a Georgia Bulldogs fan, keep an eye out for the hidden Georgia 'G' that is somewhere in the building. They have coats you can use if you happen to be there when it's warm outside. Didn't need them in April as I was already dressed for freezing temps.Visited April 2023Written April 9, 2023
- Claudia SFort Bragg, California7 contributionsFun, but not exceptionalIt was fun. The tour guide Ann and the young man shaping the glasses out of ice were a lot of fun and the appletini was very good, but we did feel a bit rushed in drinking it. The museum is fascinating, but small. I'm not sure I'd do it again. The hot springs were relaxing, but the dressing rooms, spa and pool area seemed a bit dirty.Visited May 2023Traveled as a coupleWritten May 31, 2023
- LAMMER13Rochester Hills, Michigan213 contributionsNice stop after visiting the Hot Springs.The ice carvings are amazing. Each group gets about an hour to walk through the carvings. Warm Parkers are provided. Recommend bringing gloves if you get cold. Many photo opportunities. Fun for adults and kids as well. It was cool (pun intended) to watch the ice martini glasses being formed. The appletinis are good but overpriced. Very small portion. This is kind of a ” been there done that” experience. No need to return.Visited June 2023Traveled with friendsWritten June 19, 2023
- Cindy C22 contributionsFun Ice MuseumThe tour of the Aurora Ice Museum was fun, interesting and unique. Our guide’s personality added a lot to the experience. We appreciated being able to borrow parkas to stay warm (it’s ice after all…). I might have appreciated a bit more light inside the museum, and we were all disappointed that there wasn’t a live ice-carving demonstration during our tour. To avoid disappointment, it would be good to let guests know ahead of time which tours will feature a demonstration and which won’t. We didn’t purchase Appletini’s, but those guests who did seemed to thoroughly enjoy that part of their tour. Highly recommended.Visited July 2023Traveled with familyWritten July 17, 2023
- Bev CTurbotville, Pennsylvania20 contributionsSomething differentWe went to the ice museum as part of our day at the Chena hot springs. The tour itself is not long, then you have the chance to walk around and take pictures. We enjoyed watching the gentleman carve a glass from a piece of ice. He answered our questions and was friendly. It is cold in there. Be sure to grab on of the coats available.Visited July 2023Traveled with friendsWritten August 11, 2023
- BluMangoKikiOmaha, Nebraska14 contributionsMeh!Meh, I was expecting more I guess...I know that they are currently under some repairs and so we didn't get the whole experience plus I was there with my 8 year old so I didn't partake in the Apple Martini which seemed to be more of the focus of the tour. If there had been a little more light, that would have been appreciated as well as a demonstration on ice sculpting? I am glad I didn't pay full price for the experience (or $30 for the drink).Visited September 2023Traveled with familyWritten September 21, 2023
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.
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4.0
997 reviews
Excellent
454
Very good
327
Average
161
Poor
33
Terrible
22
chris p
Texas, USA12 contributions
Mar 2021 • Friends
This was a very unique museum and had so much to offer, however our tour guide was very difficult to understand, not customer friendly and truly should not be guiding small groups. The sculptures were fabulous And we wanted to know more about them however the lack of command of the English language and volume made it very difficult. It would be beneficial to have a more knowledgeable tour guide and decrease the size of the tour groups to 15. The drinks were great and we were told the tour guide would only take One picture of us. The gentleman that was at the door was pretty clueless and really should find another position. For $33, it could have been a much better experience, with a knowledgeable tour guide, microphone, and smaller group. Hopefully, whoever reads this will make these changes so that others can really enjoy this truly beautiful and unique piece of art.
Btw... drinks were good.
Chris p
Texas
Btw... drinks were good.
Chris p
Texas
Written March 29, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ginger1375
Rochester, NY30 contributions
Oct 2021 • Solo
Once you get your online tickets, you’re directed to meet at the “Activities Center” where the tour guide leads you back across the ice covered parking lot to the museum. There are approximately 50 people waiting to get into the museum. Warm parkas are provided if you need (but, eewww-have they been washed any time this year????). The inside is much colder than you might think, and dark. There are no windows and only a few lights. The ice sculptures are beautiful, but the detail is lost in the dimly lit building.
The appletini was, meh. You have the option to leave after about 30 minutes if you are too cold. I left, I had my martini, took my pics and had other things to do.
The appletini was, meh. You have the option to leave after about 30 minutes if you are too cold. I left, I had my martini, took my pics and had other things to do.
Written October 24, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
M Russell
11 contributions
Oct 2020
Well worth the long drive out to the Hot Springs. Great tour int he ice museum. It is open 365 and stays 25 degrees in side. They have a full size sculpore of two knights on horses jousting. 4 rooms setup a couple with ice beds where you can actually spend the night in there. Plus of course they also have an Ice Bar where for an additional $15 you can get an appletini in a ice carved martini glass that you can take with you. Take the time, go enjoy this place.
Written October 4, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Traveller282012
United States482 contributions
Jun 2021 • Family
I don’t really know what I was expecting prior to visiting. The ‘ice museum’ is in a hangar on the Chena Springs resort. It is hard to say it is a museum and would be better placed being referred to as an ice display. You arrive and go through some large wooden doors than take you to the entrance. You can grab a coat, if required but we didn’t find it too cold and were sufficiently prepared with just gloves.
You then pass an area where they do sculpting and then get to see some pieces. You are then led to the bar. There are about 4 ice bedrooms at the end of the ice display. There are also other ice sculptures. We were with a child so we’re done in 10mins. Those without children were there for much longer, enjoying the martinis at the ice bar. It is somewhat over priced for what it is and the marketing is very confusing. The guide was very limited and as such it was a self guided walk around. I am not sure the connection with Chena Springs and the plane on stilts outside. However, it does go along with the state of confusion that you get when you arrive at Chena Springs.
You then pass an area where they do sculpting and then get to see some pieces. You are then led to the bar. There are about 4 ice bedrooms at the end of the ice display. There are also other ice sculptures. We were with a child so we’re done in 10mins. Those without children were there for much longer, enjoying the martinis at the ice bar. It is somewhat over priced for what it is and the marketing is very confusing. The guide was very limited and as such it was a self guided walk around. I am not sure the connection with Chena Springs and the plane on stilts outside. However, it does go along with the state of confusion that you get when you arrive at Chena Springs.
Written June 5, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
VaAlleyCat
Aldie, VA1,093 contributions
Jan 2022
I should have known there would be trouble when we had to sign a waiver before we arrived for our Ice Museum visit. Why would that be needed? Strange.
Well, we got out of the car and had no idea where to go to meet the tour group. We started walking across the parking lot and both my husband and I fell. The parking lot is a sheet of ice and it's pitch dark outside. We had NO TROUBLE walking at any other location during our trip to Fairbank...just here. Needless to say, after falling, I was in a bad mood. And yes, I was wearing snow boots with grippy bottoms.
The museum was a large metal garage that is 25 degrees inside. I thought it was going to be an igloo made of ice. Nope. They have ice sculptures inside that have been there for years. It's fine. It wasn't really a museum tour as much as it was a way to make money. They packed at least 60+ people inside the bar area of the "museum" and the tour guide yelled out information. There is no "tour". He yells out info and you can walk around to see the ice sculptures. Supposedly you can stay in one of the 4 ice beds inside the museum for a huge amount of money, but I have no idea why you would want to do that. There are no doors on the bedrooms inside and no bathroom. Count me out.
They offer a $15 appletini in a homemade ice glass. You have no choice of any other beverage - that is all they have. I think the best part of the visit was watching someone making the ice glasses and then smashing the glass in the snow outside.
We left right after the tour. The drive to and from Chena Hot springs was terrifying and not recommended unless you have a 4 wheel drive with studded tires. Even then, be careful.
We did not go to the hot springs or do anything else at the resort. But I can tell you that this place was BUSY. The restaurant was packed and the community center where we met our tour was filled to the brim with people.
Well, we got out of the car and had no idea where to go to meet the tour group. We started walking across the parking lot and both my husband and I fell. The parking lot is a sheet of ice and it's pitch dark outside. We had NO TROUBLE walking at any other location during our trip to Fairbank...just here. Needless to say, after falling, I was in a bad mood. And yes, I was wearing snow boots with grippy bottoms.
The museum was a large metal garage that is 25 degrees inside. I thought it was going to be an igloo made of ice. Nope. They have ice sculptures inside that have been there for years. It's fine. It wasn't really a museum tour as much as it was a way to make money. They packed at least 60+ people inside the bar area of the "museum" and the tour guide yelled out information. There is no "tour". He yells out info and you can walk around to see the ice sculptures. Supposedly you can stay in one of the 4 ice beds inside the museum for a huge amount of money, but I have no idea why you would want to do that. There are no doors on the bedrooms inside and no bathroom. Count me out.
They offer a $15 appletini in a homemade ice glass. You have no choice of any other beverage - that is all they have. I think the best part of the visit was watching someone making the ice glasses and then smashing the glass in the snow outside.
We left right after the tour. The drive to and from Chena Hot springs was terrifying and not recommended unless you have a 4 wheel drive with studded tires. Even then, be careful.
We did not go to the hot springs or do anything else at the resort. But I can tell you that this place was BUSY. The restaurant was packed and the community center where we met our tour was filled to the brim with people.
Written February 8, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Peggy C
Oahu, HI78 contributions
Apr 2021
I would give this 2 stars based on the check in process. As it was, most people checked in at the activity center, then walked over to the ice museum. There was a small crows there already- maybe 10-15 people. The guide asked if they'd checked in already, and they said "yes" but I highly doubt they'd checked in at the activity center. In other words, those folks likely didn't pay to enter this place, but were able to enter anyway.
Now, for the suckers like my husband and me who paid the price of admission, was this "museum" worth the price of admission? Not really. There were a few ice sculptures that were pretty interesting, and the rooms in the back were interesting, but mostly it was just sort of something to do. A guest there told me that back in the day, maybe 10-15 years ago, the place had a lot of ice sculptures, and that it's currently a shell of what it used to be.
We didn't bother with the appletini, and I did see a lot of the people buying them, but it just seemed kind of like a gimmick that was not needed for me or my husband.
Ultimately, I'm not sad I went, but if we go to Chena Hot Springs with our kids next Spring, we won't spring for the ice museum again. I can show them the pictures I took, and they'll get the idea.
Now, for the suckers like my husband and me who paid the price of admission, was this "museum" worth the price of admission? Not really. There were a few ice sculptures that were pretty interesting, and the rooms in the back were interesting, but mostly it was just sort of something to do. A guest there told me that back in the day, maybe 10-15 years ago, the place had a lot of ice sculptures, and that it's currently a shell of what it used to be.
We didn't bother with the appletini, and I did see a lot of the people buying them, but it just seemed kind of like a gimmick that was not needed for me or my husband.
Ultimately, I'm not sad I went, but if we go to Chena Hot Springs with our kids next Spring, we won't spring for the ice museum again. I can show them the pictures I took, and they'll get the idea.
Written April 22, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jonisharps
Spring, TX59 contributions
Mar 2021
The museum is beautifully lit with lights accenting beautiful ice sculptures, an ice bar, rooms to stay the night. You are served an appletini in a freshly carved martini ice glass (if you paid in advance for the drink). The fellow carving the martini glasses from a block of ice is also interesting to watch. Definitely the coolest (27degrees) that I've ever shared a drink with my travel buddies.
Written April 5, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BridgetSmith4
Newport News, VA150 contributions
Sep 2021
I came here as part of a tour I booked that included Chena Hot Springs and seeing the Aurora. We arrived right at closing time so the guy took quite a bit of us in at one time and tried his best to be a gracious host. When I say quite a bit, I mean more than 50 people. I mentioned in another review that the people in Alaska have a very relaxed attitude about Covid. I don't know about anyone else in the group but I didn't feel comfortable crammed in like we were but then again the plane ride over to Alaska was just as packed. The ice sculptures were beautiful and I lasted about 30 minutes inside before I started trembling really bad. It's very dim inside and I don't fully understand why that is. It may be because most of the sculptures are decorated with some sort of colored lights to help them stand out. I would have appreciated brighter lighting inside so that I could see the sculptures a lot better. What used to be the coca-cola bear had no lights shining on it at all so it stood basically in the dark. Unless you're getting the $15 drink they offer, 30 minutes is more than enough time to spend in here.
Written September 20, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ViajarEsVivir
Los Angeles, CA31 contributions
Dec 2021
Okay. So let me preface this with the fact that after you are allowed inside the museum, you're really on your own to explore the ice sculptures and it's your responsibility to ask questions and make it a museum-like experience. If you're okay with that, this place is actually very legit and interesting. We walked in, and first thing we witnessed was a guy in his workshop working on a piece. Continued on in and you're instantly amazed by the perfectly sculpted pieces, and then you see the bar and the rest doesn't matter much (yet). They offer appletinis on an ice souvenir "glass." Cash only and the guy was limited on cash so try bringing exact cash ($15 per drink) or purchase vouchers ahead of time. Our bartender was very well informed in the history of most pieces and the facts to run this museum year round. After the drinks kicked in, the rest of the place was more enjoyable and you definitely see the attention to detail, patience, SKILL, and time it takes to create these pieces of art. If you're in town, may as well give this place a shot!
Written December 29, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shawn P
Shippensburg, PA5 contributions
Jul 2022
The museum was pretty to look at but it was very small inside and they try to fit at least 20 people into this small area at one time. Our tour guide was kind of rude, but was expecting that from some of the past reviews, he was very full of himself. We paid for the beverage at the ice bar and we couldn't even drink it because this same tour guide said that he doesn't like using the measuring cups when making the drinks and put so much vodka into the drink that it was 90% that and tasted terrible. 10/10 would not go again.
Written July 31, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jeffmiatravel
Miami, FL48 contributions
Are advanced reservations necessary, not sure if we will be there on June 25 or 26th. Thank you for your response.
rebethea73
Maine67 contributions
I recommend advanced reservations as it can get booked pretty quickly. However, they are not required per their website.
NomadikCulture
ELK GROVE107 contributions
Are the ice glasses molded and/or sculpted/turned on a lathe?
Chena Hot Springs Resort
Fairbanks, AK4 contributions
They are each sculpted, it takes about 45 seconds for one of our ice carvers to make one.
We hope we get to see you here soon!
Alexander V
Kingsville, TX2 contributions
Is it a good idea to be at chena hot springs all day? we are going to do the dog sled and some other activities in chena hot springs. What do you guys recommend and how much time should spend in chena hot springs?
Lorna A
Fort Worth, TX170 contributions
We were there last June. We spent a couple of hours at the hot springs. We swam in hot springs, the indoor pool and layed out in the sun a bit. They provide lockers, showers and blow dryers. While you are there, go to the ice hotel. Doesn't take a lot of time and buy an apple martini in an ice glass.
Alexander V
Kingsville, TX2 contributions
Hello,
I am going to Fairbanks and anchorage from March 8-March 14. I will be staying in Fairbanks for 3 nights 4 days. I want to know what is there to do in Fairbanks and places to eat? I will be staying in anchorage for 2 nights 3 days and I also want to know where to eat and what to do? I love to be outside and i love to go hiking and explore and try knew things. I am from Texas so we don’t deal with much snow and cold temperatures here as compared to over there. Thank you for helping me out.
Brandy M
Denver, CO551 contributions
I’m not sure if there is a way to search by reviewer, but I traveled to both Anchorage and Fairbanks on my trip and wrote quite a few reviews while I was there that you can check out. I hope you have a great time!
westnewtonsally
West Newton, PA
Can you go to the hot springs on your own or do you need to go with a tour can I just rent a car and go
HOLLYCOUNTRY
Oklahoma50 contributions
Yes you can go on your own. It is a paved highway all the way there. You drive straight into the resort with plenty of parking for your vehicle.
barbdan1
San Diego, CA1 contribution
We are going to the hot springs and museum in June. What do I wear? Do I bring a bathing suit?
Shirley S
Boise, ID117 contributions
Definitely a bathing suit for the hot springs, but a coat for the museum. It is cold in the ice museum. As I recall, they do have heavy jackets that you can wear. We went in February so had warm coats and gloves. Additional note: the hot springs are wonderful!!!!
barbdan1
San Diego, CA1 contribution
What do I wear to the museum and hot springs, June
CedarPoint20
Hartford, CT49 contributions
They provide you with winter jackets at the aurora ice museum, so there is no need to bring a parka if you are traveling in june. I would say to be sure to bring a swim suit to the hot springs, and to wear comfortable clothes (t shirt/light jacket, shorts/jeans depending on weather).
We'd like to visit Ice Museum but not the hot spring. Any tour for the museum only? Any other transportation to get the museum?
Monarch989
Tega Cay, SC23 contributions
You can visit just the Ice Museum and not go into or pay for the hot springs. Don't know about transportation out there though.
Sally C
1 contribution
Do you need to make reservations ?
ChenaHotSprings
Fairbanks, AK
You cannot make a reservation, but just show up to the activity center at least 15 minutes before the tour that you would like to go on, to make sure you have time to sign up for it. The tours are at 11am, 1pm, 3pm, 5pm, and 7pm. Hope you have fun! :)
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