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23Reviews0Q&A
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Gold P wrote a review Nov 2018
9 contributions
The trip was a great place to take the kids for a party. The food was great and so were the games. The prices are reasonable as well.
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Date of experience: September 2018
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Melissa N S wrote a review Apr 2018
1 contribution3 helpful votes
This place has completely gone down hill the last few years. Why should an adult who uses crutches, who will not be able to go on anything they have there be charged $7 to enter the facility. This is such a disgrace and I would never recommend this place to anyone. Not only that but the lady was extremely rude, if you don't like your job then maybe you need to find a place where you will be happy. This is supposed to be a fun place and used to be a fun place when it was owned by other individuals.
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Date of experience: April 2018
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Prprncss wrote a review Jan 2018
Fredericksburg, Virginia37 contributions10 helpful votes
I have came here for many many birthday parties...the kids love it...after watching what happened this week we will NEVER be back! The female owner took a “break” and sat down on her phone and left no one at the food station. A customer waited to be helped and the owner didn’t even acknowledge her. Customer walked away and front desk male owner and an older lady was there-asked her is something wrong? She told them and male owner said he would handle it-LOL-that’s a joke! Customer sat at tables to watch her kids play and the female owner who was on “break” came up to her literally hovering over her an inch away yelling at her “you told on me?” Female owner argued for 10 minutes-male owner watched and did nothing. Customer kept telling her to walk away! Owner argued with customer in front of child! It took the older lady (maybe 70) to walk owner away. These people have absolutely NO customer service skills and lost mine, hers and many others I will be telling- business! Wow! Get out of the business if you don’t know how to treat customers! Oh, and if you go on break-HELLO??? It’s called get someone to cover for you!!!! An apology to that customer would have been nice instead of arguing over top of her!
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Date of experience: January 2018
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Tiana R wrote a review Aug 2017
Odenton, Maryland2 contributions
I happened to see this place as I was driving down route 1(to avoid traffic). After having seen the sign for it on two different occasions I decided to stop in and take a look. I was pleasantly surprised!! There were several bounce houses! The building was nice and cool despite the outside temperature. It was very clean. There were signs clearly posted requiring the wearing of socks and required height and weight standards to play in/on certain bounce houses. There is a toddler area separate from the big kid area....I would highly recommend this place if you just want to get your little ones out of the house for a bit. The pricing was reasonable and the staff (to include management) was very kind and helpful.
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Date of experience: August 2017
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Meme Travels wrote a review Sep 2016
Worldwide109 contributions7 helpful votes
+1
Inflated play ground and bouncy castles. Little small but fun for the young ones. I wouldn't suggest this for any child 10 and older. Just not enough activities beyond that age. Owner not family-friendly. Rules I get for the safety of everyone. But felt like you were being attacked. Idk how you run a kid amusement center and not be friendly. But overall it something to do and wear out your lil ones. Socks are required so please make sure you bring them or pay 3.00 a pair. Overall ok I guess
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Date of experience: September 2016
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