Fort Smith Trolley Museum
Fort Smith Trolley Museum
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
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4.0
119 reviews
Excellent
46
Very good
35
Average
18
Poor
9
Terrible
11
Rebecca H
1 contribution
May 2021 • Family
I guess we should’ve realized riding trolley wasn’t good idea when driver drove past us as we waited to board at History museum even though 6 of us were standing by boarding sign around 2pm 5/29/21. Had to wait 20 minutes for him to come back & flagged him down. We boarded & set for over 15 minutes listening to him ramble about Geronimo being drunk, falling off horse & into mud puddle in Lawton, OK & drowning bc no one helped him. Also told of man from Tyler, TX who almost hung himself bc he put head in noose at Hanging Judge’s gallows and had to go to hospital. Had a 4 year old & 12 year old with us. After 3rd cuss word, we got off trolley & told him all we had wanted to do was ride trolley without the language. He laughed, but did get trolley moving after we got off. Left a msg for trolley owner 5/29/21. Left a msg at trolley museum 6/1 & again 6/3. Owner finally called 6/3. Said someone else had complained that day but that he’d visited with everyone else and they’d enjoyed the ride. I’m not sure how he managed to visit with everyone else bc they don’t take name/phone # when you board. I’m sure riding the trolley would’ve been fun but we never even moved a foot down the tracks. Thankfully it was only $18 and not a lot of money lost bc owner certainly didn’t offer to make it right. He only said he’d talked to driver before about talking too much.
Written June 5, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
wcj27
Easthampton, MA12 contributions
Apr 2023
We visited in April. It was hard to find, no signage. The building smelled of cats, cat pee and I did not go in as the doorway stench was horrible. I did not see the actual "museum" as it was in a hallway but you had to dodge 20+ cats,volunteers eating breakfast and lots of clutter to get in there to see it. We waited outside for the trolley with many meowing cats. I regret not leaving but my kid wanted to ride a real trolley. The 2 operators - one long time volunteer was training a newbie and both hard of hearing and screaming and swearing at each other. The newbie was getting yelled at, swatted at, hands smacked, insulted and humiliated for not doing the controls correctly. The "tour" was awful- inappropriate content, racist language, foul language and wrong facts. The conductors could not hear to interact with the guests and my complaints after were met with a oh look its a yankee, well bless your heart that's just how we do things here.
Written August 13, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David W
1 contribution
Oct 2021 • Friends
We came to the trolley museum and we walked in. The smell of cat pee would knock you down.
The museum is not existing as there are only a hand full displays. There were a few cats not sure on how many. But it was rough smelling
The trolly ride its self was good and got some info.
The museum is not existing as there are only a hand full displays. There were a few cats not sure on how many. But it was rough smelling
The trolly ride its self was good and got some info.
Written October 28, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MJGoldfarb
Tarpon Springs, FL368 contributions
Aug 2018 • Solo
I arrived after the stated opening time but did not see anyone other than a grass cutter. The door to the trolley barn was open so I did get to see them but the door to the inside of the building was locked. I was able to see the outside exibits - small locomotives & cars.
Written September 2, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sjjs3189
72 contributions
Jun 2018 • Family
This was cute. We're not entirely sure if we actually saw the museum or not, since the part we went into was a little sketchy. There was another building that looked like it had a gift shop, but we never made it that far before the train came around and we hopped on. It was fun, but it's a short little ride. Our conductor was nice, and gave us information on the trolleys, how they worked and their history. It was cute, but the area itself needs a major reworking. It needs more signs and information, because as you walk up to it, you wonder if you're in the right place since no one is around and it looks like a field with train cars (and not trolleys). Still it was a fun little visit.
Written July 4, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
kball04
Fort Smith, AR2 contributions
May 2016 • Solo
I drive the trolley #224 and we got the trolley from hot springs railway trolley #50 restored it on may 20 2016, it comes out some times sinse it is made 95% made of wood,and we got a track expandchon on may 20 2016 it is now one mile of track,it is $4.00 for people 19 and up 4 and under is free and it is $2.00 for kids 5 to 18 is is a great ride, you can pay by credtidet cards and cash on the trolley ,you pay the moderman of the trolley. it is a 30:00 min ride plus the history storys I am moderman #21
Written September 2, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Normanta
London, UK518 contributions
Apr 2016 • Friends
The museum only has a few cars but it has a striking gate guardian in the form of 2-8-2 steam loco that had been Frisco 4003 (St.Louis-San Francisco Railway). There was a rebuilt Birney car and we rode around the 1 mile length of track that stretches from the city bridge and National Memorial Site to the National Cemetery.
There are some silly store fronts masquerading as a western township. It's all a bit amateurish but quite charming.
There is a line of assorted rolling stock that might get overlooked if you are only looking at the streetcars. I found a box car which had been used as sleeper by the US forces, sleeping 28 enlisted men and a porter. At the end of the line is a small switcher in airforce blue. Look closely and you will find it belonged to the United States Air Force! How many knew that USAF had its own railroad?
There are some silly store fronts masquerading as a western township. It's all a bit amateurish but quite charming.
There is a line of assorted rolling stock that might get overlooked if you are only looking at the streetcars. I found a box car which had been used as sleeper by the US forces, sleeping 28 enlisted men and a porter. At the end of the line is a small switcher in airforce blue. Look closely and you will find it belonged to the United States Air Force! How many knew that USAF had its own railroad?
Written May 5, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MARK D
46 contributions
Jun 2015 • Family
While in downtown Fort Smith, maybe after touring the Ft. Smith Historic Site, stop at the trolley museum. The conductors there can tell you true stories about the history of Fort Smith. Then take a ride on an authentic trolley, which will weave it's way to the National Cemetery and back. You will have so much fun, you will want to ride again.
Once you are finished with the trolley, you might want to step inside the museum at the trolley stop and have an ice cream float (if it's open) or head across Garrison to the Ferris Wheel and Carousel. Make sure to grab a burger at the Old Train car there!!
Once you are finished with the trolley, you might want to step inside the museum at the trolley stop and have an ice cream float (if it's open) or head across Garrison to the Ferris Wheel and Carousel. Make sure to grab a burger at the Old Train car there!!
Written August 13, 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sondra C
Garland, TX95 contributions
The Trolley was running this weekend which was a pleasant surprise since we drove from Dallas to enjoy the history of Fort Smith. Robert Neufell (sp) is one of the hardest working volunteers I have met. He is extremely knowledgeable with historic facts and full of stories. This man deserves KUDOS for how hard he worked on the 97 degree hot day. I do wish that someone would donate the money to purchase him a wireless portable microphone so he can continue with his stories as you ride along the route. Because of the noise of the old trolley he has to make several stops to be heard. He was fun to have as our Trolley car conductor. Well worth the 2.00 for the history lessons alone.
Written August 24, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Glenn P
Magazine, AR46 contributions
Wasn't open but wasn't able to find that out until three phone calls were made. Was told there was a mechanical issue with the trolley. If so a sign explaining the issue would have been appropriate.
Written July 18, 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
You will have to contact the fort smith trolley museum I just wrote the review. Just google fort smith trolley museum and all the details will be on their site.
Written October 28, 2015
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