Outside Savannah
Outside Savannah
5
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

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5.0
5.0 of 5 bubbles367 reviews
Excellent
356
Very good
7
Average
3
Poor
0
Terrible
1

Grayson W
2 contributions
5.0 of 5 bubbles
Aug 2020 • Couples
This was one of those tours that was such a good value I almost felt guilty at the end for getting what we got after paying what we did. I called the day of because I hadn’t received a confirmation (entered my email incorrectly, my fault) and the weather looked questionable. The folks at Outside Savannah were so friendly, and our Captain gave us the choice to cancel upon arrival if we were uncomfortable about the potential for rain. We decided to give it a shot, and I’m so glad we did. Ended up being the only couple on the Beachcomber tour by a stroke of luck, and Captain Peter was nothing short of phenomenal. He took the opportunity to treat it like a private chartered boat for us, stopping where we wanted based on his recommendations. Speaking of, he knew exactly where to look for wildlife. We were able to see a 16 foot gator and 4 endangered species all in the same spot! We never felt rushed, the conversation was great, and Peter was mindful of the conditions and wake from other boats/ships while navigating as a seasoned professional would. At the end, he even helped us scrub the mud off our shoes and walked us to our car to help us navigate out of the parking deck at the Westin. I can’t wait to bring my family and friends on this tour with Captain Peter. By far one of the best things I’ve ever done in Savannah!
Written August 23, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Dennis D
Hilton Head, SC1 contribution
5.0 of 5 bubbles
Dec 2020
From the first moment we met Captain Peter, we sensed it would be a great December day to celebrate my husband's birthday and get our holiday season off to a good start. When we shared the harbor with several cargo ships coming and going at the outset, we were sold! Peter was engaging, knowledgeable, and eager to exceed our expectations for the Savannah Harbor Tour. As a longtime native of the area and educator, he provided a thorough historical perspective of the Hostess City and port operations with pride and pleasantry. He encouraged questions and answered them with clarity and authority. Without hesitation, we will recommend this tour to others interested in learning about Savannah and its riverfront from the water. It was awesome!
Written December 14, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We appreciate the recommendation. Sounds like a wonderful time exploring and learning about the historic Savannah River. Captain Peter certainly has a great deal of knowledge about both the port and the ecosystem that resides in the area. We are happy we were able to help you celebrate your husband's birthday by getting out on the water! Thank you for choosing Outside and we look forward to seeing you again.
Written December 15, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Wendy T
27 contributions
4.0 of 5 bubbles
Dec 2020
We took the vanishing islands tour the last week of December. Captain Peter fantastic, watching/stopping for wildlife but also watching/listening for us to notice things, so we stopped for dolphins and birds any of us caught sight of. He really tailored things to what we were interested in and was a great conversationalist without us feeling we were getting a scripted tour.
Written January 5, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We appreciate the review, Wendy. Sounds like you had a great time exploring the natural ecosystem of the salt marsh with Captain Peter. Thank you for choosing Outside!
Written January 6, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Sally H
1 contribution
5.0 of 5 bubbles
Dec 2020
The weather did not cooperate but we went anyway. And we are glad we did. There were only 2 passengers on the boat so our guide (Pete) was able to tailor the excursion to what we wanted to see. We had been to SAV many times and had taken other tours but this was the first with Outside. We explained to Pete that we were familiar with the history but we knew very little about the shipping operations out of the port. So he got us up close and personal with several of the huge cargo ships. He was very knowledgeable about the port operations and he answered every question we had. It was a great experience that we would recommend to anyone wanting to know about that area of GA's economy.
Written December 21, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We appreciate the recommendation! Captain Peter certainly has a great amount of knowledge about the Savannah River Port system and the history of the local economy. Sounds like an educational and fun experience. Thank you for choosing Outside and we hope to see you back on the water!
Written December 22, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Dhruti K
1 contribution
1.0 of 5 bubbles
Oct 2021 • Friends
Terrrible experience. We had reserved a 5 hour private tour for Saturday. We requested pick up at the Hyatt instead of Westin and we were told to meet at 145 pm for our tour that was supposed to start at 2 pm. At 155 there was no boat still so I had to call and ask.

I spoke to Jackson and she told me she would call me back after speaking to the captain. She then called me back a few mins later and said the boat had an issue. They could not resolve it and we could not rebook for another day as we were leaving the next day so I asked for a refund.

Anna then called me about 10 minutes later and I explained how terrible of an experience it was. She said she would make sure the refund was processed. She then called another 10 or 15 minutes later to say that somehow the boat was now all fixed (suspicious!!) and we could still go out if we wanted to. At that point we had already made other plans due to these issues. She then said she would make sure the refund was processed again.

On Monday I still had not seen anything about the refund. So I had to call the company again and finally got an email conformation of the refund. So even after being told multiple times that they would process it they still had not until I called them.

It is not clear why if the boat had an issue we were not notified proactively by the company instead of me having to call 5 mins before they were supposed to meet us. At that point they would have been late to pick us up even if the boat did not have an issue. I had even gotten a text at 115 pm reminding us to fill out waivers which we did. We also wasted a lot of our day in planning around the tour that they cancelled and didn’t even bother to tell us about. I also purchased alcohol to take on the boat about 20 mins before we were supposed to leave - which was a waste and I would not have done if they had bothered to inform me about the situation even a half hour in advance.

Terrible service and experience. Do not book with this company.
Written October 11, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We appreciate your feedback from your experience with Outside. Upon review with our team, our Captain had an issue with the boat just before your trip was going to begin. Per our safety guidelines, our Captain called the mechanic for assitance to fix the issue. Once the issue was fixed and the Captain checked all safety precautions for the vessel and made sure the vessel would be cleared for the best experience. He then called our Reservations team to let them know we would still be able to take you out on the water. We apologize for your experience and these unforseen circumstance as this is not how our trips are normally conducted. Our guest's safety is a top priority at Outside.
Written October 14, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Aretha R
Auburn, AL23 contributions
5.0 of 5 bubbles
Aug 2020
We had an absolute wonderful time on this cruise. The history and the scenery was amazing and so peaceful. Learning about Savannah and the Low Country in this way is a must do. Seeing the area from the water not only gives you the feeling of being a local but it provides with a while new respect and love for the area. The peacefulness you gain from the water and the marsh is something we cannot explain. If you leave this tour without the true and real Savannah not touching your spirit then Savannah will never truly been in your heart. For us, this tour truly made us one with Savannah and further cemented our heart to this amazing place.
Written August 3, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Companion232967
Atlanta, GA1 contribution
5.0 of 5 bubbles
Jun 2020 • Family
Our tour was amazing. We ended up being the only reservation on a Tuesday 9AM tour. Captain Pearson was very knowledgeable, accommodating, and friendly. This was a birthday gift for our 5 year old son, from his grandparents. He was in awe of all the ships! We will be doing this again!
Written June 25, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
What a fun way to celebrate a 5th birthday. You might have a future boat captain on your hands! Abby, PR Manager abbyw@outsidebrands.com
Written July 1, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Marcella C
1 contribution
5.0 of 5 bubbles
Aug 2021 • Friends
This was our second trip and we were extremely happy to get Captain Peter each time. He is very knowledgeable on all aspects of the waterway from the plants to the wild life and everything going on with the port. He has been on the water his whole life and can speak to the changes he has witnessed. He is passionate about the area and eager to share information.
Written August 14, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your review and for getting back on the water at Outside Savannah! We are glad you had a great time on the water. We appreciate your review!
Written August 16, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Kim H
1 contribution
5.0 of 5 bubbles
Jun 2020
We had a wonderfully memorable trip with Captain P. Pearson and Outside Savannah. Our guide was fun and knowledgeable and brought us a through a surprise downpour with humor and good stories. We were able to learn about the history and ecology of the area and see some alligators, dolphins, and waterfowl. Definitely recommend.
Written June 10, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Now that's how to see Savannah. When even a surprise shower doesn't dampen the mood, you know you've had a great time! Abby, PR Manager abbyw@Outsidebrands.com
Written June 24, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Michelle S
11 contributions
5.0 of 5 bubbles
Apr 2024 • Couples
Great day! Captain Boo created our day based on our interests. We got to check out the harbor and all the giant cargo ships, jetted out to Daufuskie Island and toured the island by golf cart, spotted dolphins, and watched the sunset over the marsh.
Written April 6, 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We are so glad you had a great time exploring the Lowcountry with Captain Boo! We hope to see you again soon.
Written April 18, 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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