KD Elite Transportation
KD Elite Transportation
5
12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
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See what travelers are saying
- jdoyle728Morrisville, North Carolina6 contributionsExcellent ServiceThe hotel did forget to give me the boarding passes at checkout. Your rep told me what I needed. Once checked in with your service we got our return trip tickets. It would be helpful in the hotel lobby to have a microphone and speaker to call the names. The trip to and from was smooth and the drivers explained everything we needed to know. Luggage handling was good too. Thanks.Thank you for sharing your experience with us! And we'll certainly consider your suggestion.Written January 31, 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited October 2023Written November 15, 2023
- wingatesisSalem, Virginia1 contributionLove KD EliteI sail from the Port of Baltimore, Best Western on O'Donnell Street uses KD Elite for transportation to and from the pier. KD Elite is always on time, efficient and pleasant. I heard person on last cruise complaining about the shuttle service from their motel. No Problems with KD Elite. Have used them many times!!Visited January 2024Written February 1, 2024
- weewahz1 contributionExcellent trip.I used KD Elite for cruise shuttle booked through a hotel park-n-cruise package. In comparison to a previous 2018 trip with hotel shuttles, this went so much better. Seemed very organized. The van was nice and modern. The best part was on the return trip after the cruise they were there waiting for us, no need to call. Definitely choosing them again the next time we cruise out of Baltimore.Thank you for taking the time to share your fantastic review of KD Elite Transportation's cruise shuttle service. We look forward to welcoming you back and providing you with another outstanding transportation experience for your next cruise out of Baltimore.Written June 4, 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited January 2024Written February 15, 2024
- MorgannaLeFeyBarre, Vermont101 contributionsEfficient, Fast, ProfessionalWe've used KD Elite several times over the years to get from our hotel to the port for cruises. They are always on time, always where they say they will be. Very professional and efficient operation. The drivers are accommodating and drive safely.Thank you for your review! We're so pleased to hear you enjoyed our service.Written June 4, 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited February 2024Written March 26, 2024
- daveh242024DuBois, Pennsylvania1 contributionCarnival CruiseWe could not have asked for any better service than what we RECIEVED ! from being picked up at the motel , to being shuttled to the cruise ship. Explained what to do once we return from our trip and our Driver explained where KD Elite would be waiting for us , and He was !! GREAT JOB KD ELITE !!We are thrilled to know that our service exceeded your expectations. Reviews like yours motivate us to continue delivering the highest level of service and attention to detail. We look forward to having you ride with us again soon!Written June 4, 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited February 2024Written March 26, 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
Popular mentions
5.0
817 reviews
Excellent
732
Very good
45
Average
15
Poor
8
Terrible
17
Judy208
Hertford, NC8 contributions
Feb 2020
After receiving our luggage, we went to the fellow with the clipboard and gave him our return ticker. He then told us to go to the far end of the pickup point. He seemed very confused and not keeping the return tickets in order. After being in the cold and standing for 30 minutes, someone had the good sense to call a very large bus, and that is when the chaos really began. No pushing or shoving on the part of the passengers, but understandably everyone was cold and tired. The trip to the port should have alerted how many people would be coming back at the same time and some sort of numbering by the confused fellow or numbered tickets given, rather than a free for all. Of course the baggage loaders asked for a line, but that was not going to happen. What should have been a return time to Best Western at about 9:00 am rather than 10am. The trip there was without much delay but our 9:15 leave tune turned out to be 10:30 I agree we cannot board but we could have enjoyed our wait in our room rather than an extra hour in the lounge
Written February 21, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for taking time to share your experience with us on Trip Advisor. It is always Great to hear positive comments.' Park and Cruise' Package is very popular and our Staff work hard to provide excellent service. We look forward to seeing you again soon!
Our representative in the hotel and in the Cruise port are trained to provide the best customer service possible.
When there is a delay at the cruise port, we ask people to understand it is not KD Elite fault that delays happen. If the ship is delayed for any reason we have to follow port authority rules on embarkation or disembarkation.
Shuttles run continuously until every single person is take back to their destination. Shuttles can only take certain number of people allowed to be on board as per its capacity restrictions, that is why our representative ask for cooperation and understanding. Also, we ask to follow directions so there would not be any misunderstanding between clients. Please plan accordingly if your cruise will be delayed since there will be a lot of traffic to the terminal and from the cruise terminal that will slow down the shuttle operations, since we all have to follow the same rules as every single customer that is going cruising.
Written February 25, 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
robert k
Millsboro, DE12 contributions
Jan 2020
Used the Best Western to Cruise terminal transfer. It was excellent service from being contacted within an hour from making hotel reservation to being updated day before trip to the young lady keeping everything in great order at the hotel. They loaded all luggage and got us right to the terminal door and were there to pick us up after the cruise. Be nice if divers spoke English but everyone else that you talked to spoke English.. Drivers very courteous and hard working. Felt very secure with parking our truck at the hotel facility. Great job.
Written May 1, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Inspiration269553
Boston, MA1 contribution
Jan 2020
I use this transportation round trip from Hotel to Cruise port in Baltimore, they provide excellent service, communication, scheduling (even when the port is delayed) I had 1 issue out of 4 times using their service and it was resolved when brought to their attention immediately. The drivers are professional and courteous. Last time I arrived at the port they directed me to a area and I was able to avoid a long line. Very experienced at what they do.
Written May 7, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
John O
Rochester, NY5 contributions
Feb 2020
This is the 2nd time we have used KD Elite for transportaion from the hotel to Baltimore Cruise Terminal. On both occasions their service has been timely, professional and with drivers who are extremely helpful and polite. I will definitely use them again.
Written February 27, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Liza
Baltimore, MD1 contribution
Sep 2022
KD Elite Transportation was able to accommodate transportation for my birthday party and it went smoothly with no hiccups. I had about 60 guests who needed transportation from Hilton inn to the capital grille restaurant. The driver was very professional and arrived on time. The bus was immaculate, very clean, comfy seats, and overall really nice interior design. The ride back to the hotel went smoothly with no complaints or fuss. To and from the restaurant required two trips since it was a 40 passenger bus and the driver did a fine job with timing, making sure that no one was late. Overall, very professional transportation company with very nice vehicles. Will definitely be using this service in the future.
Written October 8, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ANTHONY R
ELLWOOD CITY7 contributions
Jan 2020
Most everything always runs smoothly with KD Elite! I have used their services many times. Always on time, very courteous, helpful, congenial, take you right where you need to be, clear and concise directions for return pick ups, and always waiting for you when you return. Only twice out of the last 10 times was there a slight problem where driver (saying it was company policy) only dropped off in back of hotel far from parked car which made it difficult for someone with health issues. This is not the norm and only seemed to be the particular driver as other drivers were taking clients to parking area on the same day. I highly recommend KD ELITE.
Written May 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HNGSR
Virginia Beach, VA10 contributions
Dec 2019 • Couples
My wife and I travel to Maryland two or three times a year and each time we use KD Elite for transport from hotel to cruise ship. This company is prompt courteous and the drivers are always polite. Highly recommended
Written January 1, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
NancyKay72
Holland, MI3 contributions
Apr 2020 • Family
We had to cancel because of COVID. On April 3 we were promised a full refund..We have received NOTHING..they are not answering our phone calls and or emails. This in no way is a company that your can expect customer service from. We had airline/hotel and cruise booked and we received a prompt refund from all. We fully understand what COVID has done to the travel industry, but this company won't get any of business from our company ever!
Written September 14, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sharon B
Carrolltown, PA3 contributions
Sep 2022
transportation was fantastic. The hotels organization in the morning was not done well. People lined up very early in the morning and their ships arrival time was much later. Early ship arrivals did not go till much later but all was well in the end. The morning off the ship was perfect they were waiting patiently for us due to the late arrival of the ship. No problems at all.
Written December 16, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
dedee c
Washington, dc7 contributions
Feb 2022
People who can not stand in long lines may be punished. The wait for sign up was about wait for 30 minutes or longer then you wait for avan to return. There should be boarding assigned according to your boarding time at the cruise ports. People with 2:00 times went befor the folks with 12:00 boarding. Which meant the 2:00 folks stood outside the port a long time and the 12:00 people had trouble getting through the lines. If The cruise gives you prority boarding , why should K D Elite take it away' New process needed. Employees could be a little kinder also
Written March 2, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
K S
San Antonio, Texas
Greetings. I will be returning from the Middle East with a group of five. We have a 24-hour layover in Baltimore and would like to stay near the Harbor. We are looking for round-trip transportation to our hotel. A taxi will be difficult, as each of us will have three large military duffles. Date is June 5th.
Would your company be able to handle something like this?
Written April 8, 2018
Yes they can, call them at 410-777-5553 or 888-808-1212 to make arrangements.......
Written April 8, 2018
Would this service be available to pick 15 people from Oakton VA 22124 to and from Baltimore cruise ship
Written November 29, 2017
You will have to call them to find out the answer to your question. Sorry I couldn't be of more help.
Written November 29, 2017
I am going to use shuttle service for my daughter's wedding day on Oct in baltimore. The size I am looking for is around 15 passenger size. The route will be from Ellicott city to baltimore, wedding party hall and back to Ellicott city. What I would like to know is the rate for 1 full day service.
Written July 14, 2017
Fax 443-927-2210 phone 410-777-5553 they have all sizes of vehicles to handle any amount of people
Written July 15, 2017
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