One Way Out Jacksonville
One Way Out Jacksonville
5
Escape Games
This location was reported permanently closed
About
Escape games have finally come to Jacksonville! Each game is a live-action escape adventure for your small group. You’ll have to think “outside of the box” to find hidden clues, solve puzzles, and undo locks. You have one goal: Find the One Way Out in less than one hour!
Duration: 1-2 hours
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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.


5.0
5.0 of 5 bubbles899 reviews
Excellent
821
Very good
60
Average
12
Poor
3
Terrible
3

tro523
Jacksonville, FL20 contributions
2.0 of 5 bubbles
Apr 2021 • Couples
My wife and I are experienced players and have played most of the rooms at One Way Out. Black Site left a bad taste in our mouths. I will do my best to not spoil anything about the room in this review.
Starting off restrained; fine. Not the first time in an escape room, probably not the last. However, leaving the key recovery to chance, time waster. Electronics are great in rooms. Except when there are default lockouts that waste more time. I get it, this is the hardest room at the location, but it didn't necessarily have to be with better time management. Also, equipment that was vital for the final code didn't seem to work properly.
The biggest complaint about this room was the lack of timely hints. It took at least 5 minutes for the gamemaster to respond to our request for a hint. When 10% of your time is spent waiting on a clue, it's no wonder the escape room is so low. I found out, after we ran out of time, that there was only one gamemaster running all 7 rooms. No wonder we couldn't get a clue!
I know One Way Out wants to be different than your average escape room, but some aspects of "different" aren't always the best. One gamemaster for 7 complex rooms with faulty equipment would qualify.
Written May 6, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Rebecca
Jacksonville, FL38 contributions
2.0 of 5 bubbles
Sep 2021 • Friends
Our 3 person team signed up for the Collision room and upon entering we were very impressed by the look of the room. We immediately had high hopes. Our team solved one of the first puzzles and while we were working on the second puzzle, our game master started redirecting us to a different area. We followed instructions, abandoned the puzzle we were working on, and moved forward to another area. Later during our game we came to realize the puzzle we were directed to abandon at the beginning of the game was needed, so we had to go back to the beginning of the room to complete it. We then realized we had a missing piece to a puzzle in our room, so one of the staff had to stop the game and come into the room to give it to us. Another clue was so worn off an object it was illegible!! The staff stated this must have happened the day prior, but it was evident the wear on the objects was from repeated use and lack of care when setting up the game. When clues in the game WERE legible, we were repeatedly given prompts without asking from our game master. Our team was becoming increasingly frustrated during this process as we have all done numerous escape rooms in the past and would much rather fail the room on our own then be told every step without the opportunity to figure it out. As an aside, our team did escape with 6 minutes left; however, they may as well have just given the win to the game master as we were able to compete very little of the work.
To top off this very poor experience, the room was extremely hot. It’s understandable for it to be warm during a Florida summer, but it was almost unbearable.
10/10 would not recommend.
Written September 4, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jennifer S
Clermont, FL3 contributions
5.0 of 5 bubbles
Jan 2020 • Friends
My friend and I traveled from Orlando to do some escape rooms in the Jax area for my birthday and One Way Out was by far our favorite venue of the three we visited. We have done about 80 rooms and we understand how important a good game master and customer service means. And we were welcomed warmly and had so much fun during our games, even the one we didn't escape from. Cant wait to travel back someday to complete the rest storyline... thank you ladies for a great weekend!
Written January 6, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Brittany R
1 contribution
5.0 of 5 bubbles
Jan 2020 • Friends
I’ve done a few of the rooms here it’s one of my favorite places to go. The puzzles and the room set ups are great and the staff particularly Sugarfoot aka Natasha are the best!!!!! She manages to give clues that are helpful but make you think. Can’t wait to do another one with game master Sugarfoot!!!!
Written January 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Christine
Jacksonville, FL12 contributions
5.0 of 5 bubbles
Oct 2020
This is a “must do” in Jacksonville! We had an amazing time trying to escape in an hour and plan to do this again. It’s an excellent way to build teamwork and a fun way to spend time with family or friends. We started with ESC201 and plan to do the rest of the series. The staff was amazing, and the place was clean and had all safety protocols in place for COVID-19, and believe me, that is a HUGE concern with me. We can’t wait to do this again, and this is one Christmas present knocked off my list!
Written October 28, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Austin T
Jacksonville, Florida11 contributions
3.0 of 5 bubbles
Nov 2016 • Friends
I went to One Way Out for a friend's birthday party the week after going to Breakout for an event with coworkers. While the staff at One Way Out was really nice, Breakout was a more entertaining escape room experience. One Way Out was too easy.
Written November 22, 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

steven s
Jacksonville, FL1 contribution
1.0 of 5 bubbles
Oct 2019 • Friends
To be honest when I went their last it was upsetting because we were able to hear the lady speak with the other gamers about their clue which was confusing to us because I was unsure who she was speaking too. Was very upsetting
Written December 15, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

1Roni
Jacksonville, FL11 contributions
3.0 of 5 bubbles
Apr 2019 • Business
Great place for a team building event. The rooms are very small so I would not recommend it for any group with more than 3-4 people.
Written September 7, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Scott Z
St. Marys, GA19 contributions
5.0 of 5 bubbles
Jul 2019 • Couples
Great fun. Well managed and run. Rooms are challenging and fun. Clean and well maintained. Recommended for all.
Written July 12, 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

susantowler
Jacksonville, FL29 contributions
5.0 of 5 bubbles
Dec 2016 • Family
The team at this fun escape experience are local and really helpful -- they want you to succeed! The room was challenging and difficult, but really fun!
Written February 14, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

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