Jacksonville Zoo & Gardens
Jacksonville Zoo & Gardens
4.5
9:00 AM - 5:00 PM
Monday
9:00 AM - 5:00 PM
Tuesday
9:00 AM - 5:00 PM
Wednesday
9:00 AM - 5:00 PM
Thursday
9:00 AM - 5:00 PM
Friday
9:00 AM - 5:00 PM
Saturday
9:00 AM - 5:00 PM
Sunday
9:00 AM - 5:00 PM
About
This 73-acre park is the only zoo in Florida's northeast. With over 2000 animals and 1000 plants, Jacksonville Zoo and Gardens is 1 of only 7 zoos in the United States with an animal wellness team who help to provide the very best care for our animals.
Meets animal welfare guidelines
Suggest edits to improve what we show.
Improve this listing

Top ways to experience nearby attractions

See what travelers are saying
  • JLP
    Fernandina Beach, Florida102 contributions
    5.0 of 5 bubbles
    Surprisingly Good
    We chose to visit the zoo for the first time during its Illuminight experience. This means the zoo is open some Friday evenings starting at 6 p.m. until 10 p.m. with a reduced admission free. We had a great time, amazed by the lack of crowds, the active nature of the animals and the overall layout of the facility. Our favorite animals were the very active giraffes (loved to see the little ones sprinting), the Tiger (who right behind the glass was as literally inches away from us), the animated gorillas and the amazing collection of nested birds throughout the zoo. Overall, it was a great experience and a great facility.
    Visited April 2023
    Traveled as a couple
    Written April 26, 2023
  • Susan H
    1 contribution
    5.0 of 5 bubbles
    Fun time at the zoo
    Had a great time there. If you are handicapped or disabled, make sure you have a walker, or a seated walker, or a scooter too use. Lots of walking. Lots of animals too see, lots of bored. Didn't see the penguins, wish I could of. Loved watching all the monkeys, a few places to eat Food was good. Make sure you carry water to drink if it is hot out! Nice gift shop. Want to go there again, but will try and rent a scooter at the park next time I go! Hope you have fun there!🐒🦒🐦🐧🍧🍔🌭🍟🧃🧋Fun time at the zoo!!
    Visited September 2022
    Traveled with family
    Written July 11, 2023
  • Lou H
    Morristown, Tennessee66 contributions
    5.0 of 5 bubbles
    Hot but guess what there was shade!
    Even though a heat wave was in progress, this zoo has lots and lots of shade which served well!!!! The animal selection was super. The gardens around the zoo were well maintained. Pricing is a bit high for a day at the zoo but we all did enjoy ourselves. Two of us had reciprocity with our local zoo so saved a bit there in the pocketbook.
    Visited July 2023
    Traveled with family
    Written July 31, 2023
  • Carol B
    3 contributions
    4.0 of 5 bubbles
    Beautiful zoo grounds
    Easy entrance just off 95 Very easy to find. Free parking. You have to purchase tickets on line. They do not sell tickets at the entrance. Basic ticket just gets entrance to zoo. Pay extra for tickets that include the train, the 4D Movie, carousel, animal feedings and animal encounters. Lots of walking to get from one animal exhibit to the next. The grounds are beautiful with lush flowers and plantings. Lots of shade. Beautiful Japanese Garden area. Animals appear well cared for. Some enclosures seemed small to me. One docent that I interacted with was so helpful and knowledgeable about the animals. I asked her what the Jaguars names were and she knew the female was Babette and the baby was Banks but she couldn't remember the males name. She took the time to research on her phone until she found his name. Harry😊 She definitely went above and beyond. Food is very expensive. $4 soda $6 popcorn $12.99 for a hamburger $2 for fries I only rated it as 4 stars because although the grounds and physical plant is beautiful I don't think I saw as many animals as I have at other zoos.
    Visited October 2023
    Traveled as a couple
    Written October 16, 2023
  • anne m
    30 contributions
    5.0 of 5 bubbles
    Spooktacular Oct 2023
    While this is fun for families and young adults, it is also fun for senior citizens. Spooktacular is well set up with great decorations - some scary, some not so scary, lots and lots of pumpkin designs. It is easy to walk through and well lit up. A lot of staff is dressed up...my favorite was the headless man (we saw him as soon as you walk through the entrance). There is trick or treating for the kids (and us senior citizens!). And our favorite was the scary section - we had a lot of fun getting scared. All in good fun. There is also storytelling, music and you can buy snacks along the way. It is well set up, staff is friendly, restrooms clean, parking free and plenty of parking and easy to get to. We went on October 30th and while there were many people there, it didn't feel crowded. We will be telling our family and neighbors and definitely be back next year. Good job, Jacksonville Zoo.
    Visited October 2023
    Traveled with family
    Written October 31, 2023
  • Holly L
    1 contribution
    5.0 of 5 bubbles
    Enjoyed it very much!
    Went on a Wednesday and it was awesome! We had a lot of pleasant chat with several zookeepers, who were all friendly and helpful with any questions. All thru the zoo they have beautiful artwork, very attractive. The squirrels are not shy at all and many of them were hilarious. Great zoo!
    Visited November 2023
    Traveled with family
    Written November 30, 2023
  • JLP
    Fernandina Beach, Florida102 contributions
    5.0 of 5 bubbles
    Wonderful Place, Breathtaking Light Exhibit!
    I cannot emphasize how much we LOVED the Zoo's current Colors Of The Wild lighted lantern exhibit. It is breathtaking. We bought on-line tickets excited by the lights, but arrived around 3:30 pm allowing us to visit live animals (love their giraffes, flamingos and gorillas!) Before darkness fell and the lights popped. This is an A+ professionally done exhibit that will leave you thrilled.
    Visited December 2023
    Traveled as a couple
    Written January 12, 2024
  • Stacy_michelle
    Jacksonville, Florida80 contributions
    5.0 of 5 bubbles
    Amazing.
    Last night was truly amazing at the Jacksonville Zoo with the Colors of the Wild exhibit! 🐘🌺 The lanterns were breathtakingly beautiful, and the animals, flowers, and bugs were just awe-inspiring. 🦋🪲 My favorite part was the fireflies! ✨ If you haven't seen it yet, I highly recommend checking it out before it ends in February.
    Visited January 2024
    Traveled with family
    Written January 21, 2024
  • heh637
    Jacksonville, Florida13 contributions
    5.0 of 5 bubbles
    Worth it!
    This was an incredible light display. The darker it got, the better it got. The firefly display was stunning. It is a self guided walking tour, so wear comfortable shoes. The interactive play area was great fun for kids and adults. The inside food court was open for drinks and snacks. The gift shop was full of fun items. We went on a Sunday night and the crowd was low. The walking path is wide so there is room to step aside and take a moment to enjoy the displays as there are a lot of them. The animals are not 'out' but we did see a jaguar, penguins and many flamingoes.
    Visited January 2024
    Traveled as a couple
    Written January 22, 2024
  • 88StevenP
    New York City, New York22 contributions
    5.0 of 5 bubbles
    Great Zoo
    Great Zoo ! Spacious and really up close to the animals. I loved how everything is all inclusive with the special ticket. Girafe feeding, 4D theater,and Train are alot of fun. Gift Shop was closed . It was great how they had huge displays throughout the park.
    Visited January 2024
    Traveled with family
    Written February 7, 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.

Popular mentions

4.5
4.5 of 5 bubbles3,287 reviews
Excellent
2,117
Very good
891
Average
180
Poor
64
Terrible
35

PeachnOrange
Gainesville, FL110 contributions
1.0 of 5 bubbles
Sep 2020 • Family
After checking the website to confirm the zoo was open we drove 2 hours only to find out tickets are online only and they have sold out for the day. The person at the gate said there should have been a pop up online that says “online tickets only.” I tested it from a different device- when you hit “accept cookies” the pop up goes away so I never had a chance to read it. Headed home for our 4 hour round trip to nowhere! Thanks zoo web designer!
Written September 26, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jordan W
1 contribution
3.0 of 5 bubbles
Jul 2021 • Family
We had heard lots of amazing reviews about this zoo and it was a must see from many of our friends. It was definitely over hyped. While the animal attractions were nice, there were several that were slides, only one place on the entire zoo to get something to eat (it was packed and they messed up the order), you could only do the extras if you bought the full experience package (it also had this posted online) all the extras combined weren’t worth the additional $50 we had to pay. The train ride (which was the sole reason we got the full experience package) was less than 20 minutes round trip and you could barely see any of the animals. Additionally, the train conductor kept pointing out different animals and giving us there history even though they weren’t there or were no longer on display. The second half of the train ride can be summed up with “there are lots of animals behind these trees blocking the view that you will not be able to
See”. I have been to numerous smaller zoos that cost way less to get in, but we’re many times more fun. Just my recommendation, but don’t visit here unless you’re just wanting to be able to say you did. Also brings your own drinks and food so you don’t have to wait in a long line at the 1 restaurant they only to be disappointed.
Written July 7, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Laura B
Sudbury, MA239 contributions
5.0 of 5 bubbles
May 2021
A friend recommended that I take our 8 year old to the Jacksonville Zoo, and it exceeded our expectations!
The Africa area was my favorite with large acreage for the rhinos, gazelles and birds to enjoy. We of course wanted to see the tigers so went to the opposite side and it did not disappoint - a tiger was sleeping right on the other side of the plexi-glass, which was amazing to see!
We also enjoyed the African forest with the monkeys on our way back to the entrance. My only suggestion would be to upgrade to get the Total Experience so you can ride the train around the zoo, as it is a huge property. The day we visited was sunny and around 85 degrees so our boy was tired after a couple hours. The bamboo and trees are strategically planted so you can sit and enjoy shady areas all around the zoo.
Loved seeing the amount of space for the animals to enjoy their environment. Will return again on our next trip to Jacksonville!
Written May 13, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Li P
Tallahassee, FL29 contributions
5.0 of 5 bubbles
Jan 2020 • Family
It’s the perfect size zoo with little ones. The train ($4 pp) makes it fun and allows for one to take a break when going from one side of the park to another.
The food at Trout River Grill is ok and wont break the bank. I.e Chicken sandwich with french fries ($9.99).
A good variety of animals and the grounds are well kept with lots of animal statues for photo opportunities.
Written January 19, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

jenabobena35
Danville, IL38 contributions
5.0 of 5 bubbles
Jun 2020
We came here about 2 years ago and decided to check it out again. All of the animals were out which was awesome! They have a dinosaur area set up which was awesome!!! My kids LOVE dinosaurs! They got to pet a sting ray! the splash pad was open. We were afraid it would be closed because of covid-19, but they only allowed a certain amount of people for a certain amount of time. It wasn’t bad though. The kids had a lot of fun. We got some ice cream, Kona ice, and went to the cafe for lunch. It was all good. One thing I was highly disappointed with was the kids playground was closed. The kids were looking forward to racing down the slide. I get it though. Covid 😭. They have sanitizer stations everywhere and employees were wearing masks. Social distancing was great!! They did a thorough job with that! I’ll come back again next time I’m in Jacksonville to see all the animals again!
Written June 19, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

grn11
Lake City, FL170 contributions
5.0 of 5 bubbles
Apr 2021
We went to the zoo on Good Friday. We had a wonderful time with our three grandchildren. I would recommend if possible to purchase the total experience ticket. It covers unlimited train rides, carousel rides, 4D movie showings, feeding the lorikeets, giraffes, and manta rays. If you don't purchase the total experience you can see all the animals, but can not do any of the things I mentioned. My grand kids took many carousel rides, fed all those animals (the giraffes twice), and watched the movie twice. And it was nice being able to ride the train to the back of the park and then to the entrance again. It is a beautiful zoo with many, many animals. The cafeteria is not bad for zoo food, and the kids meal is a hot dog, hamburger, 2 chicken tenders or maybe one other choice with a small drink, choice of fries, chips, or fruit, and animal crackers for $6.99. That is pretty good for an "event" type place. About 2/3 of the people were wearing masks.
Written April 2, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Ed M
Edmonton, Canada78 contributions
4.0 of 5 bubbles
Feb 2020
This zoo is a great stop for families and couples - anyone who likes animals. It contains a large selection of animals from all over the world. Be sure to spend at least 3 hours to see them all.
The zoo is showing the typical signs of lower funding levels - an unfortunate side-effect of a sagging economy. Do not let that deter you from visiting it, as your entrance fees help to keep the animals comfortable, and well cared for.
Written February 25, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Momof3
lenoir1 contribution
5.0 of 5 bubbles
Mar 2021 • Family
This has been the best zoo we have visited. We traveled 2.5 hours to go. My children (4, 4, and 10m) had the most amazing time. The stingrays were their favorite. I love how shaded it was, the train going from one side of the zoo to the other so we didn't have to walk all the way around, the exhibits were big, the ticket prices were a good point and the total experience included so much and saved us a ton of money. The food was even good and a good price. The train could definitely use an update and the bathrooms too. Plus additional cleaning throughout the day but with covid I'm sure they are understaffed. I'm so happy masks weren't required either or we wouldn't have visited. It was a great experience and I can't wait to visit again
Written March 15, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Debbie W
Brillion, WI24 contributions
2.0 of 5 bubbles
Dec 2020 • Couples
We were late getting to the zoo, but thought "why not", since we were there. If you have employees at the zoo and you're not at capacity, I'm not sure why you wouldn't just sell someone a ticket live, but we were forced to buy the ticket online. When my phone wouldn't complete the transaction, then it could be done at the window, but not until that happened. Then it seemed like a chore to accommodate us.
We did see more fake animals than real ones. It's a pretty place, but I was unimpressed with their signage and employees. It seemed much of the zoo shut down an hour before it actually closed.
That was a point they could have mentioned. It was just disappointing, I expected so much more from the advertising.

Written December 10, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your feedback. We apologize that your experience was disappointing. As part of our protocols and in order to reduce the spread of COVID-19, tickets must be purchased online and in advance. However, we will assist in the event of technical issues. Our animals have the freedom of choice to go inside and outside which is a foundational component to our animal health and wellness.
Written March 5, 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

spicysalmonroll
Massachusetts166 contributions
3.0 of 5 bubbles
Oct 2021
The animals and displays were fantastic, a lot of variety. We absolutely loved the feeding giraffe area, as this is an extra charge at my local zoo.
The train and carousel are worth the extra. However the layout of the zoo was very strange and inefficient. It was a bunch of loops that you had to keep walking back past the items you already saw in order to exit the loop and get to the next one. This wasted a lot of time rather than being able to just keep walking forward to more animals. They also didn't hand out maps so we never knew where we were.

The food was also a huge issue. My local zoo has a hot dog cart on every corner so you can always grab food quickly. This zoo seemed to have one major counter "restaurant" with an hour line. We walked a little bit further and found one other small hut offering basically just chicken fingers but at least there was no line at that one. Overall, we liked the animals but not the setup of the zoo.
Written October 18, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Showing results 1-10 of 3,221
Is this your Tripadvisor listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim your listing

Jacksonville Zoo & Gardens - All You Need to Know BEFORE You Go (2024)

Frequently Asked Questions about Jacksonville Zoo & Gardens

Jacksonville Zoo & Gardens is open:
  • Sun - Sat 9:00 AM - 5:00 PM




All Jacksonville HotelsJacksonville Hotel DealsLast Minute Hotels in Jacksonville
All things to do in JacksonvilleZoos & Aquariums in Jacksonville
RestaurantsFlightsVacation RentalsTravel StoriesCruisesRental Cars