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Jacksonville Zoo & Gardens

Certificate of Excellence
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Address: 370 Zoo Pkwy, Jacksonville, FL 32218
Phone Number:
+1 904-757-4463
9:00 am - 5:00 pm
Open now
See all hours
Mon - Fri 9:00 am - 5:00 pm
Sat - Sun 9:00 am - 6:00 pm

This 73-acre park is the only zoo in Florida's northeast.

TripAdvisor Reviewer Highlights

Read all 2,264 reviews
Visitor rating
  • 1392
  • 651
    Very good
  • 120
  • 36
  • 24
Wonderfully fun time!

Visited here recently with a friend. I particularly enjoyed the tiger exhibit. I understand it has recently been redone. I loved the overhead walkway for the big cats. Most... read more

5 of 5 bubblesReviewed 2 days ago
Saint Augustine, Florida
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2,264 Reviews from our TripAdvisor Community

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Showing 2,223: English reviews
Saint Augustine, Florida
Level Contributor
116 reviews
25 attraction reviews
common_n_attraction_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

Visited here recently with a friend. I particularly enjoyed the tiger exhibit. I understand it has recently been redone. I loved the overhead walkway for the big cats. Most were relaxing, but the one Malayan tiger that was up and walking was chuffing away. Always a good sign. We were able to see the entire zoo in about 5 hours... More 

Thank kathyl249
Islamorada, Florida
Level Contributor
59 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW

I grew up at the beaches of Jacksonville. My family and I would often visit the zoo. Move onto 20 years later visiting with my grand children and I was overwhelmed by the positive changes and the beauty of our zoo. The grounds are beautiful and lush..the animals have wide open spaces and room to road...The lion display is outstanding... More 

Thank Cathy j
Coral Springs, Florida
Level Contributor
2,380 reviews
898 attraction reviews
common_n_attraction_reviews_1bd8 693 helpful votes
4 of 5 bubbles Reviewed 2 days ago NEW

There are still animals in small spaces but they are building larger places, this is easy to see with the big cats. Hotter months cause them to find shade, but with our great weather right now they are out and about, behind glass, of course. The 'Land of the Tiger', has Malayan and Sumatran tigers roaming freely and jauntily.

Thank 387indy
Thorpeness, United Kingdom
Level Contributor
42 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 3 days ago NEW

we visited here with family just after the hurricane. Everything was open as usual and was in good shape. a large selection of animals and loads to keep the kids busy. make sure you pack insecticide though, as you can imagine with the heat and smells etc there are alot of midges about. a jetty is available to take you... More 

Thank spamdodger
Level Contributor
47 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 3 days ago NEW via mobile

The jacksonville zoo has been built up nicely over the years. I've just not a fan of seeing these beautiful animals in such small places. The cheetah for one, doesn't look like he has any room to run. Makes me sad :(

Thank Emily C
Jacksonville, Florida
Level Contributor
16 reviews
common_n_attraction_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 5 days ago NEW via mobile

I'm becoming very disappointed about how some of the animal exhibits are beginning to look, such as the Florida Loop and the apes exhibits. In the Florida Loop the exhibit for the beaver and otter is looking very much in need of a serious clean up and refresh. The viewing area has become dingy and less than attractive. The water... More 

Thank yyyy1s
Jacksonville, Florida
Level Contributor
6 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 5 days ago NEW via mobile

I have a yearly membership to the Jacksonville Zoo so I visit several times a year usually with the grandkids, they love the carousel and train, pet the stingrays last ( bring a change of dry shirt for the ride home)! I always hit the children's park on the way out (take swimsuit in the summer for water park)and set... More 

Thank Pirates1mom
Jacksonville, Florida
Level Contributor
8 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 6 days ago NEW

The Jacksonville Zoo may not have as many or varied exhibits as larger zoos, but its pleasant setting help make it a fun experience. From a high boardwalk, you'll view rhinos grazing and a small lion pride basking in the sun. The walk to see the tigers takes you by a bamboo garden overlooking the St. Johns River. Most animals... More 

Thank c T
Level Contributor
9 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 6 days ago NEW

I've been to zoos in other cities and this zoo is probably in the top 10, IMO. It's laid out so that everything is easy to find, it's clean, the employees are friendly and helpful. Great place for company picnics and field trips. Ample parking.

Thank koochmar
Jacksonville, Florida
Level Contributor
14 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 6 days ago NEW via mobile

Always enjoy ourselves and the membership is so worth it. Especially during the summer months. Let the kids play in the splash pad area.

Thank pstars6905

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Jacksonville Zoo & Gardens and other visitors
17 questions
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over a year ago
Wooster, Ohio
West Palm Beach, Florida
over a year ago
Cardiff, United Kingdom
27 days ago

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Questions? Get answers from Jacksonville Zoo & Gardens staff and past visitors.
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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?