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Jacksonville Zoo & Gardens

Certificate of Excellence
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Address: 370 Zoo Pkwy, Jacksonville, FL 32218
Phone Number: 904 757 4463
9:00 am - 5:00 pm
Closed now
See all hours
Mon - Fri 9:00 am - 5:00 pm
Sat - Sun 9:00 am - 6:00 pm

This 73-acre park is the only zoo in Florida's northeast.

TripAdvisor Reviewer Highlights

Read all 2,026 reviews
Visitor rating
  • 1236
  • 601
    Very good
  • 104
  • 28
  • 22
Great Family Outing

it is a great place to enjoy a day out with the family. Make sure you eat before you get there because the food quality is poor they should offer more options for the kids. The... read more

4 of 5 starsReviewed today
Jacksonville, Florida
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2,026 Reviews from our TripAdvisor Community

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Showing 1,991: English reviews
Jacksonville, Florida
Level Contributor
7 reviews
4 attraction reviews
4 of 5 stars Reviewed today NEW

it is a great place to enjoy a day out with the family. Make sure you eat before you get there because the food quality is poor they should offer more options for the kids. The overall satisfaction of the zoo itself is great.

Thank tennesseew1983
2 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

Well laid out zoo with separate sections for Asia, Africa, Australia, etc. There's a great new tiger exhibit with the ability of seeing tigers walk overhead through see through tunnels. The beautiful shaded paths have a variety of well marked shrubbery and there's even an Oriental garden with moongate. There are benches to rest and several bathroom facilities in zoo.... More 

Thank Joyce L
Level Contributor
9 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

My daughter and her husband are annual Zoo passholders and they invited me to join them. We REALLY enjoyed the newer surroundings. Looks like the animals are enjoying their new homes, too. We've been to the Jacksonville Zoo numerous times over the years, but it's really become a zoo to be proud of! The layout and planning of the zoo... More 

Thank walterv234
Level Contributor
11 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

The Jacksonville Zoo & Gardens is a delightful mix of zoological park and botanical gardens. Sadly, the Florida heat does not lend itself to the animals being to active, hence the reason for touring the zoo when the temperatures are cooler. Also, during the Spring & Fall the gardens are at their peak. If you are a photographer, you will... More 

Thank Jammfamjax
Level Contributor
44 reviews
26 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Jacksonville Zoo has grown over the past 40 years into a world class zoo and it is growing and getting better everyday. The animals are, as much as possible, in free range settings. You can feed the giraffes, ride the train, enjoy the Japanese gardens, feed the birds, and see beautiful jaguars. There is a wonderful water park that is... More 

Thank Vicki D
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

This Zoo is awesome and one of Jacksonville's must see destinations. Expect to spend the entire day. Even small children have a play area.

Thank Deborah K
Saint Simons Island, Georgia
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW

Very well laid out zoo. Has enough attractions to keep you interested and is well landscaped with many areas to sit and rest along the way to the exhibits. Is very clean, snack bar area is well priced and there are areas that are quiet and secluded that are very peaceful. Seems to have areas of interest ffor allages from... More 

Thank coco3rex
Fleming Island
Level Contributor
7 reviews
3 of 5 stars Reviewed 2 days ago NEW

I have been going to this zoo since 2001. My nephew was visiting so I thought it would be a fun outing. The grounds were free of debris, but the animal housing facilities needed window cleaning. The alligator pond was over grown with algae, all that was visible was the alligator head. The bear had recently died, and no replacement.... More 

Thank JOHNW343
Saint Simons Island, Georgia, United States
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

Kids had a great time, couple of exhibits where closed but otherwise, fun for the whole family. Bear and giraffe exhibits were big hits.

Thank Penny O
A TripAdvisor Member
5 of 5 stars Reviewed 2 days ago NEW via mobile

Tiger exhibit is a must see. We got a show with the Tigers swimming and playing in the water. Love the improvements that have been made and they are constantly growing/expanding to improve.

Thank A TripAdvisor Member

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Jacksonville Zoo & Gardens and other visitors
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West Palm Beach, Florida
West Palm Beach, Florida
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Questions? Get answers from Jacksonville Zoo & Gardens staff and past visitors.
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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?