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Review Highlights
Great Services

Visited spa with friend on a dreary end of winter day. Received very good services from capable... read more

Reviewed March 19, 2016
jennygirl57
,
Vineland, New Jersey
via mobile
Nice spa set up, friendly and capable staff

I went in for a Swedish massage and pedicure. The ladies who provided both services were very... read more

Reviewed August 10, 2015
inmyflipflops
,
Bobo Dioulasso, Burkina Faso
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Traveler Overview
  • Excellent38%
  • Very good25%
  • Average25%
  • Poor0%
  • Terrible12%
Sep 12, 2017
“Highly Recommended Chiropractor”
Jun 3, 2016
“Massage”
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401 Chestnut St, Omni Hotel, Philadelphia, PA 19106-2425
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+1 215-751-0344
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Reviewed September 12, 2017

I spent a lot of time finding a good chiropractor in Philly. Most places didn't give me a warm welcome whether the receptionist didn't care or didn't meet my needs. I thought I was going to deal with my neck pain for 3 weeks long...during...More

Date of experience: October 2016
1  Thank kisentef
Reviewed June 3, 2016 via mobile

Had a Groupon gift certificate for either a 50 minute massage or a coconut facial. I chose the massage. The spa is inside the Franklin hotel and it had such a relaxing atmosphere. I was greeted the moment I walked in and the receptionist had...More

Date of experience: June 2016
1  Thank cd0t
Reviewed March 21, 2016

The staff was very friendly; however the quality of the services I received (pedicure and massage) was just average. While the pool area was nice, the service rooms were sparse and not very inviting.

Date of experience: July 2015
Thank emk960
Reviewed March 19, 2016 via mobile

Visited spa with friend on a dreary end of winter day. Received very good services from capable providers. Had a classic European facial from Olga, and a very relaxing massage from Jenny. Both women skilled and professional, friendly but not too chatty, which is a...More

Date of experience: March 2016
Thank jennygirl57
Reviewed January 6, 2016

My party enjoyed our services - massages and facials but the pictures on Balance's website don't reflect the shabby facilities.The pool looks like it needs to be resurfaced. The showers were moldy and outdated.

Date of experience: December 2015
Thank eaglesphillies
Reviewed August 10, 2015

I went in for a Swedish massage and pedicure. The ladies who provided both services were very friendly but not too chatty (which is what I had needed) and were very talented at what they do. They really made sure I was relaxed and had...More

Date of experience: May 2015
Thank inmyflipflops
Reviewed June 21, 2015 via mobile

We saw a Groupon for it and figured we'll try out their Swedish massage. Husband and I received the massage at the same time. It was great! Very relaxing. Staff was friendly. We also used the pool, sauna and hot tub afterwards. The locker room...More

Date of experience: June 2015
Thank T D
Reviewed January 31, 2015

The spa and fitness floor at the Omni hotel is a Balance Spa and Fitness. The staff failed to supervise the facility since they were too busy chatting to each other at the reception. Consequently, they failed to provide cushions/pillows for the wooden chairs around...More

Date of experience: January 2015
1  Thank NikolasL407
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