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It was a cool place to duck into after walking around Christmas village. Great service at Star bucks and history on the walls.
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Date of experience: December 2019
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This Septa is great and this access point is great. Just a few blocks from anything you need to see. Homeless are abound but thay are at all stations. Easy access via Septa. Staff were friendly and helpful to lost travlers. Just like most stations you can get turned around until you get your bearings. …
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Date of experience: November 2019
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Suburban Station was near our hotel (Le Meredian), perfect as we turned in our rental car yet needed to head up to Penllyn to meet family. EXPERIENCE: As I was rushed through the station due to running late, I didn’t get to explore much but did notice a few shops and eateries along the way. This is a station that handles the city’s SEPTA train lines. It’s not a big station so accessing the tracks was easy with a short walk to boot. Tickets to Penllyn were a mere $6.75/person which we purchased online. Crowds were minimal, even on a weekday at around 8am. Signage were plentiful and easy to read, along with clear announcements. Staff were visible and helpful. We felt very safe as there weren’t any shady characters loitering inside or outside. We returned later in the evening to a calm station again. OVERALL: Worked like clockwork with nothing to complain about!…
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Date of experience: July 2019
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I was taking Septa regional into Suburban Station and then doing the underground walk to City Hall for the Broad Street Line. But signage was poor and I had to ask for directions (which I got from a station staff person). And the switchover from the old show tickets on the train system to the new one was very confusing when I came back. That said, I got where I needed to go in both cases. A separate matter is that the concourse walk was full of homeless people by 10 pm. Not their fault - it's a lot warmer down there than up on the street - but a sad sight to see.…
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Date of experience: February 2019
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On the way into the city we purchased our tickets on the train, so were surprised to see the new gates and turnstiles at Jefferson station. When returning home after the Comcast Christmas show, we used Suburban station. The new system is more modern and resembles NYC or Washington. On the way into the city there were many riders who paid nothing due to the number of people on the train -- the conductor just couldn't get to them all to collect. Hopefully this new system will make it easier to collect from everyone. We tried to get the Senior Key pass while we were in the city, but were told that you must come during the week to Suburban Station. However, even without it, the free senior ride was honored on the train.…
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Date of experience: December 2018
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