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Penn Center/Suburban Station

Is this your business?

63 Reviews

#212 of 432 things to do in Philadelphia

Sights & Landmarks, Points of Interest & Landmarks

1600 JFK Blvd, Philadelphia, PA 19103-2852

Review Highlights

“Confusing in places; lots of homeless at night”

I was taking Septa regional into Suburban Station and then doing the underground walk to City Hall... read more

Reviewed March 1, 2019

ems_jls

Marlboro, New Jersey

“Busy, But It Works”

Returning from Doylestown on the suburban network we came into this station at the busy time of day... read more

Reviewed May 19, 2018

bsandrs

Portsmouth, United Kingdom

via mobile

Read all 63 reviews

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Traveler Overview

3.5 63 reviews

Excellent15%
Very good44%
Average20%
Poor7%
Terrible14%

Mar 1, 2019

“Confusing in places; lots of homeless at night”

May 19, 2018

“Busy, But It Works”

About

Local Weather

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59°

40°

Apr

68°

49°

May

76°

58°

Jun

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1600 JFK Blvd, Philadelphia, PA 19103-2852

City Center West

+1 215-580-7800

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1 - 10 of 57 reviews

ems_jls

Marlboro, New Jersey

5316

Reviewed March 1, 2019

Confusing in places; lots of homeless at night

I was taking Septa regional into Suburban Station and then doing the underground walk to City Hall for the Broad Street Line. But signage was poor and I had to ask for directions (which I got from a station staff person). And the switchover from...More

Date of experience: February 2019

Thank ems_jls

Nprus

Lancaster, Pennsylvania

402165

Reviewed December 2, 2018

New Ticket System Being Implemented on the Septa Regional Rails

On the way into the city we purchased our tickets on the train, so were surprised to see the new gates and turnstiles at Jefferson station. When returning home after the Comcast Christmas show, we used Suburban station. The new system is more modern and...More

Date of experience: December 2018

Thank Nprus

PaleoGypsy

Reading, Pennsylvania

391157

Reviewed September 21, 2018 via mobile

It Certainly Gets the Job Done

Senior citizens, with the proper ID, ride for free. For those who are not senior citizens, the prices are way better than gassing up, driving, and parking a personal vehicle in the city. The station is close to many amenities-ticket and information booths, bathrooms, retail...More

Date of experience: September 2018

Thank PaleoGypsy

Andrea M

Bensalem, Pennsylvania

388

Reviewed August 19, 2018

Excellent customer service

We've taken the train into Philly many times, but this weekend my boyfriend left his iPhone on the train. As soon as we realized, we called customer service and they said lost and found was closed for the weekend, but if they found the phone...More

Date of experience: August 2018

Thank Andrea M

leenylove

Delray Beach, Florida

19027

Reviewed July 29, 2018 via mobile

Easy to maneuver through the station

Catching the train into Penn Station was a treat. The station was clean and making several upgrades. Train arrived on time in the terminal was easy to maneuver through.

Date of experience: July 2018

Thank leenylove

bsandrs

Portsmouth, United Kingdom

23805165

Reviewed May 19, 2018 via mobile

Busy, But It Works

Returning from Doylestown on the suburban network we came into this station at the busy time of day on a Friday. The train arrived on time and the signage to the street was clear. There are some U.K. stations that could learn from this experience.

Date of experience: May 2018

Thank bsandrs

BobMcGowan

West Chester, Pennsylvania

9627

Reviewed October 28, 2017

Underground mall

If you haven't been there in a while, you should stop by. The train station has changed dramatically over the years. They had a complete makeover with elevators to street level and an underground mall. You may forget you're in a train station. Plenty of...More

Date of experience: May 2017

Thank BobMcGowan

NTP66

Willow Grove, Pennsylvania

29889

Reviewed July 26, 2017

Easily the worst of the three center city transportation hubs

Suburban Station is just awful; there's no sugar coating it. From the panhandlers to the homeless to the low bar shopping, it has no real redeeming value other than providing a method for you to actually leave the area (via train). The tracks are numbered...More

Date of experience: July 2017

1 Thank NTP66

Commuter17

Jenkintown, Pennsylvania

Reviewed March 18, 2017

Homeless Heaven

If you like navigating your way through hoards of homeless squatters with NO transit police in site, then Suburban Station is for you. Very SCARY place and SEPTA has no plans to fix the problem.

Date of experience: March 2017

3 Thank Commuter17

TheLangGangOf5

5218

Reviewed March 14, 2017 via mobile

Great walk to see some awesome architecture

From city hall the William penn statue high atop to the surrounding buildings the age old craftsmanship and detail rivals Europe. The statuary and public art in and around this area is a great self guided walking tour for all ages and it's FREE! Cool...More