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Big Bus Tours

500 Market St, Philadelphia, PA 19106
+1 215-389-8687
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$31.99*
and up
Philadelphia Hop-On Hop-Off City Tour
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$55.00*
and up
Philadelphia CityPASS
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Overview
  • Excellent58%
  • Very good25%
  • Average8%
  • Poor4%
  • Terrible3%
Travelers talk about
“hop on hop” (56 reviews)
“tour guide” (115 reviews)
“city pass” (48 reviews)
Closed Now
All hours
Hours Today: 10:00 AM - 5:00 PM
LOCATION
500 Market St, Philadelphia, PA 19106
CONTACT
Website
+1 215-389-8687
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Reviews (921)
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1 - 10 of 921 reviews

Reviewed 2 days ago

I took the bus tour at the beginning of my visit to get an overview of the tourist sights. Glad I did. Narrator was clear. Loved the shuttle service that would pick you up from hotel!More

Thank ELLlady
Pamela M, Manager at Big Bus Tours, responded to this review

Hello ELLlady, Thank you for choosing Philadelphia Trolley Works & Big Bus, and for your positive review. I am pleased you enjoyed your tour experience and utilized it to enhance your visit to Philadelphia. I am also pleased that you enjoyed your guide's narration, and...More

Reviewed 3 days ago via mobile

We have made it a practice to take a tour of cities that we visit. We were extremely happy with our choice of using the Big B Bus. We actually rode 2 times for the whole tour. Using 2 different buses. Both of guides were...More

Thank Noelaniipo
Pamela M, Manager at Big Bus Tours, responded to this review

Hello Noelaniipo, Thank you for choosing Philadelphia Trolley Works & Big Bus, and for your review. I am pleased that you enjoyed your tour experience & that you are happy with your choice of Big Bus. Thank you for acknowledging your tour guides. They appreciate...More

Reviewed 6 days ago via mobile

Great tour. Clarify pickup places b fire exiting the bus! Only drawback they don't go to Rittenhouse Sq

Thank RNSAILOR2
Pamela M, Manager at Big Bus Tours, responded to this review

Hello RNSAILOR2, Thank you for choosing Philadelphia Trolley Works & Big Bus. I am pleased you had a "great tour" experience. When you come back to Philadelphia, please ride again, and hop off at our Stop # 19 which is convenient for Rittenhouse Square.

Reviewed 1 week ago

Do yourself a favor and splurge on the Daily Philly Pass which includes this hop-on, hop-off tour bus, but also includes admission into almost 40 different attractions along the route. The day we used the Big Bus it was windy and cold – not ideal...More

Thank lm55417
Pamela M, Manager at Big Bus Tours, responded to this review

Hello Im55417, Thank you for choosing Philadelphia Trolley Works & Big Bus. I am pleased you enjoyed your tour experience and that you would ride Big Bus Philadelphia again. Your feedback is important to our company and assists our sales and tour staff in providing...More

Reviewed 1 week ago via mobile

Wonderful tour hop on hop off tour. Very informative bus tour. Hits all the major points of Philadelphia. Would highly recommend.

Thank SHANE M
Pamela M, Manager at Big Bus Tours, responded to this review

Hello Shane M, Thank you for choosing Philadelphia Trolley Works & Big Bus. I am pleased you enjoyed your tour experience, and that you highly recommend it. Next time you visit Philadelphia, please ride again!

Reviewed 1 week ago via mobile

We purchased 2 day tickets that were not cheap. That said buses would come every 20 to 25 minutes, but it was usually 40 or 45!! Because of that we spent more time waiting than sightseeing and didn't get to see many of the things...More

Thank GretchenDT
Reviewed 1 week ago

All the Big Bus employees we encountered were polite and helpful. Buses were on time. In spite of the NFL Draft the day we were there, the tour guides and bus drivers handled the different schedule and route with ease and humor.More

Thank John C
Pamela M, Manager at Big Bus Tours, responded to this review

Hello John C Thank you for choosing Philadelphia Trolley Works & Big Bus, and for your review. Our tour staff take pride in providing an informative and engaging tour, and I am pleased they accomplished that in your case. I'm glad you enjoyed your tour...More

Reviewed 2 weeks ago

We'd been on this bus tour in New York, and Washington, DC and London and decided to continue with the company for Philadelphia. It's worth every penny. You couldn't possible see all these sights in a day if you did it alone. We now want...More

2  Thank Mel C
Pamela M, Manager at Big Bus Tours, responded to this review

Hello Mel C Thank you for choosing Philadelphia Trolley Works & Big Bus, and for your positive review. I am pleased you enjoyed your tour experience, and that you used our tour to enhance your visit to the historic city of Philadelphia. Please come back...More

Reviewed 2 weeks ago via mobile

I and a friend found this tour informative and interesting. Tessa our guide was interesting and funny. Highly recommended.

Thank Fileyholidaymaker13
Pamela M, Manager at Big Bus Tours, responded to this review

Hello Fileyholidaymaker13, Thank you for choosing Philadelphia Trolley Works & Big Bus and for your positive review. I am pleased you enjoyed your tour experience. Thank you for acknowledging your guide, Tessa, and for recommending our tour.

Reviewed 2 weeks ago via mobile

We used this company to see the main points of interests. Only twice we waited 25 min for a bus, I wish they had benches to sit on. The guides were very knowledgeable and helpful if you had questions. The Rocky steps and statue were...More

Thank sallyrey
Pamela M, Manager at Big Bus Tours, responded to this review

Hello sallyrey, Thank you for choosing Philadelphia Trolley Works & Big Bus! I am pleased you enjoyed your tour experience. Your review and feedback is valuable to our company. Thank you for acknowledging your tour guides. They take pride in accommodating guests and providing the...More

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Questions & AnswersAsk a question
jogold1972
Which attractions in Philly does the bus stop to visit? We are looking to the Mint, Continental Congress, Independence Hall etc... Thank you in advance for any help you can give us.
April 27, 2017|
Answer Show all 7 answers
Response from Pamela M | Property representative |
Hello, Please visit our website for a complete listing of all our tour options & our Big Bus Hop On/Hop Off stops. We offer 27 stops, and our Big Bus tour starts at 5th & Market Sts, in Independence Mall.
0
Votes
Amanda H
Where is the best place to park? I'm coming from reading
April 13, 2017|
Answer Show all 3 answers
Response from Pamela M | Property representative |
Hello, the best place to park is the parking deck located under the Independence Visitor Center. It is accessed from 5th Street between Market and Arch Sts.
0
Votes
Denise S
We will be visiting Philadelphia soon and would like to take a tour. One member of our party is an obese man with limited mobility. Would you be able to accommodate him?
April 12, 2017|
Answer Show all 3 answers
Response from Pamela M | Property representative |
Hello, our sales & tour staff will be happy to accommodate your group member. We look forward to seeing you in July.
0
Votes