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Big Bus Tours

Closed Now: 9:30 AM - 5:00 PM
Open today: 9:30 AM - 5:00 PM
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Certificate of Excellence
Traveler Overview
  • Excellent55%
  • Very good26%
  • Average8%
  • Poor6%
  • Terrible5%
Travelers talk about
“day pass”(26 reviews)
“great tour”(29 reviews)
“night tour”(12 reviews)
About
Big Bus is the most popular Hop-On Hop-Off tour in the city of Philadelphia. We offer 27 stops throughout Center City and Fairmount Park. Enjoy a fully narrated tour by a live guide who will entertain you with the stories & fun facts that make...more
Closed Now
Hours Today: 9:30 AM - 5:00 PM
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Contact
500 Market St, Philadelphia, PA 19106
Website
+1 215-389-8687
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Reviews (1,212)
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1,152 results
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LanguageEnglish
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1 - 10 of 1,152 reviews
Reviewed yesterday

We thoroughly enjoyed our bus tour with Jay, our amazing guide! He was smart, funny, and very entertaining. Jay was SO terrific that we stayed on for all the stops so we wouldn't miss a thing he said. We then went around a second time...More

Thank Megan-FancyFree
Reviewed 2 days ago via mobile

My sister-in-law and I really enjoyed the tour. Lots of information on not just historical Philadelphia, but other sites in the city. Out tour guy was great. I wish we would have taken the tour our first day in the city as it really gave...More

Thank Jeanie B
Reviewed 2 days ago via mobile

On September 20, 2018, my family and I - a party of five - rode the Philadelphia Big Bus tour. Starting at 10:30 am, we rode the whole route without stopping. Tour guide Mike provided a wonderfully expansive account of the buildings, streets and landmarks...More

Thank enrnewman
Pamela M, Manager at Big Bus Tours, responded to this reviewResponded 2 days ago

Hello enrnewman, Thank you for choosing Philadelphia Trolley Works & Big Bus, and for your detailed review. Your feedback is very important to us. I am pleased that overall, your experience was a positive one, and that you "easily recommend" Big Bus Philadelphia. I am...More

Reviewed 4 days ago via mobile

Visited Philadelphia last week on holiday. We always take a hop on/hop off whenever we arrive in a new city. To date we’ve done in excess of 50 tours and this one is up there with the best of them. We went around twice and...More

Thank tainshl
Pamela M, Manager at Big Bus Tours, responded to this reviewResponded 3 days ago

Hello tainshi, Thank you for choosing Philadelphia Trolley Works & Big Bus, and for your review! I am so pleased you enjoyed the tour and found it to be one of the best you've ever experienced!! Thank you for acknowledging our guides. They do enjoy...More

Reviewed 1 week ago

First time in Philadelphia and we only had one day to see everything. This tour allowed us to see the places we really wanted and rest on the bus when we didn't want to see others. The tour guides were entertaining and I actually learned...More

Thank Stacey C
Pamela M, Manager at Big Bus Tours, responded to this reviewResponded 5 days ago

Hello Stacey C, Thank you for choosing Philadelphia Trolley Works & Big Bus. I am pleased you enjoyed the tour. Thank you for acknowledging our tour guides. They enjoy sharing the history of their city with visitors.

Reviewed 1 week ago

We bought tickets for this tour through City Pass, the tour itself was awesome, and we lucked out with our tour guide (he actually looked normal) but the rest of their crew looked either disheveled or homeless... I GET IT, that sounds SO mean, but...More

Thank zorka3500
Pamela M, Manager at Big Bus Tours, responded to this reviewResponded 3 days ago

Hello zorka3500. Thank you for choosing Philadelphia Trolley Works & Big Bus. I am please you found the tour "awesome" & that it "hit all the right spots." Our sales and tour staff strive to provide outstanding customer service, and to provide an engaging and...More

Reviewed 1 week ago via mobile

We loved the tour! Our guide Jay was very interesting as well as entertaining. We’ve loved our trip to Philadelphia.

Thank Molly M
Pamela M, Manager at Big Bus Tours, responded to this reviewResponded 1 week ago

Hello Molly M, Thank you for choosing Philadelphia Trolley Works & Big Bus. I am pleased you enjoyed your tour with our guide, Jay. Thank you for allowing Big Bus to help you enjoy your visit to Philadelphia.

Reviewed 1 week ago via mobile

Jay was an awesome tour guide! Very informative & entertaining! We stayed on the bus vs getting off mid tour because Jay was so interesting! Recommend the top of the bus! Be careful not all tour guides are as good as Jay! Thank you Cheryl...More

Thank Denise H
Pamela M, Manager at Big Bus Tours, responded to this reviewResponded 1 week ago

Hello Denise H, Thank you for choosing Philadelphia Trolley Works & Big Bus, and for your review. I am pleased you enjoyed your tour with guide, Jay, and driver, Cheryl. I agree, Jay provides an engaging, informative, and interesting tour, as do all our guides....More

Reviewed 2 weeks ago via mobile

Hop on hop off is perfect to see the city. We were able to see areas that were too far to walk and did not want to rent a car. Staff was knowledgeable, welcoming and entertaining. Went to Washington DC from there and booked Big...More

Thank roneyee62
Pamela M, Manager at Big Bus Tours, responded to this reviewResponded 1 week ago

Hello roneyee62, Thank you for choosing Philadelphia Trolley Works & Big Bus. I am pleased you enjoyed the tour, and found it a "great way" to see Philadelphia. Thank you for acknowledging our staff. Our sales & tour staff take pride in providing the best...More

Reviewed 2 weeks ago via mobile

Outstanding tour inspire of rain. Jay made the trip informative and entertaining-the best!! Bernard was an outstanding driver.

Thank Joy K
Pamela M, Manager at Big Bus Tours, responded to this reviewResponded 1 week ago

Hello Joy K, Thank you for choosing Philadelphia Trolley Works & Big Bus. I am pleased you enjoyed the tour with your guide, Jay, & driver, Bernard. I agree, they are an "outstanding" team.

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Questions & Answers
Ask a question
Inspiration260882
September 10, 2018|
AnswerShow all 5 answers
Response from Pamela M | Property representative |
Hello, Philadelphia Big Bus does no operate & is closed on Christmas Day & New Year's Day.
0
Votes
Inspiration260882
September 10, 2018|
AnswerShow all 4 answers
Response from joanner283 | Reviewed this property |
Sorry, I don't know. I would call or check company's website.
0
Votes
saralarb
June 17, 2018|
AnswerShow all 3 answers
Response from Pamela M | Property representative |
Hello, the winter timetable will not begin until December.
0
Votes