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Address: 1001 N Delaware Ave, Philadelphia, PA 19125-4326
Phone Number: +1 877-477-3715
Website
Description:

Located a mile north of the Ben Franklin Bridge in the city's Fishtown...

Located a mile north of the Ben Franklin Bridge in the city's Fishtown section, SugarHouse Casino is situated on the Delaware River, with beautiful views along its waterfront property. With more than 2,000,000 visitors each year, the casino features 1,606 slots, 62 table games, fun and unique dining options and free valet and self-parking. The casino also provides free transportation via its Sugar Express trolley from more than two-dozen locations throughout the city. In addition to hosting a variety of events each week ranging from live music, SugarHouse Casino is also an avid community supporter, sponsoring some of Philly's greatest traditions, including the New Year's Day Mummers Parade and the Susan G. Komen Mother's Day walk. SugarHouse Casino employs more than 1,000 people and for five consecutive years has been voted a "Top Workplace" in the Philadelphia Inquirer and a "Best Place to Work" in the Philadelphia Business Journal.

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TripAdvisor Reviewer Highlights

Read all 183 reviews
Visitor rating
  • 11
    Excellent
  • 37
    Very good
  • 44
    Average
  • 29
    Poor
  • 58
    Terrible
Nice but not nice

The casinos remodel is nice, staff is friendly, the clientele not so much. I was asked for money by a couple of people. Lots of people sitting as machines like a bus stop. Wasn't... read more

3 of 5 starsReviewed 1 week ago
Tom W
,
Philadelphia, Pennsylvania
via mobile
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183 Reviews from our TripAdvisor Community

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Showing 179: English reviews
Seminole, Florida
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Went in early August with my daughter and her fiance while visiting them from FL. We had a great time!! Casino has recently expanded and looks good!! Good table games and fun slots!!! Still offering comp drinks too. Nice casino in one of my favorite cities.

Helpful?
Thank DMini224
Philadelphia, Pennsylvania
Level Contributor
94 reviews
24 attraction reviews
common_n_attraction_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The casinos remodel is nice, staff is friendly, the clientele not so much. I was asked for money by a couple of people. Lots of people sitting as machines like a bus stop. Wasn't really that impressed.

Helpful?
Thank Tom W
Port Deposit, Maryland, Usa
Level Contributor
45 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We have been to many of the Casinos in the Md, Pa, and De. Area. This one is not at the top of the list. I don't care for the location and the area around it. Would rather go to Harras or Parx Casino that are not that far away from Sugar House. Sugar House is much smaller and don't... More 

Helpful?
Thank Albert S
Philadelphia, Pennsylvania
Level Contributor
4 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I play video poker and they only really have one game worth playing which is DDB $1 machines and sometimes the $5 machines in the high limit area. The 25 cent machines hardly ever pay out and the ones I've played have non working buttons. They are worried about a new casino opening in South Philly but they don't much... More 

Helpful?
Thank bms0920
Egg Harbor Township, New Jersey
Level Contributor
30 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Lost a couple bucks but a nice looking casino. It's a shame it's taking business away from Atlantic city. Everyone was super friendly.

Helpful?
Thank Kyle H
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 19, 2016

Was here once before but it was too small and smokey. A little creepy. Felt out of place. So I kept playing in Chester. Finally got lured in by that music in the ad. Whoa. It's GREAT! Finally a garage to park in. Twice the casino size. All new. beautiful;. Even the people seem like they are upgraded. The even... More 

Helpful?
Thank Jtalamo
Natalie K, Manager at Sugar House Casino, responded to this review

Hi! Thank you so much for your kind comments and a near perfect rating. We are so happy to hear that you decided to visit us again and experience our new food outlets, gaming space and parking garage. We look forward to seeing you again soon! More 

Philadelphia, Pennsylvania
Level Contributor
12 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 19, 2016 via mobile

Brought my lady to Sugar House to learn how to play BlackJack. First time we lost but the next night we came home with heavy pockets. Atmosphere was awesome and dealers are very interactive and friendly at the black jack tables.

Helpful?
Thank October's V
Natalie K, Manager at Sugar House Casino, responded to this review

Thank you for setting aside some time to share your feedback! It is great to hear that you enjoyed your recent trip to SugarHouse Casino and even walked away a winner. Thank you again for choosing SugarHouse. More 

Philadelphia, Pennsylvania
Level Contributor
15 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed July 16, 2016 via mobile

As a local its a shame that I never "craved" coming here. I finally gave in and gave it a shot, for starters the $25 free play and $10 food comp for newbies sold me. Long story short, left with a few of their bucks. The Geno's was great to see, I'll be using my food comp there next visit.... More 

Helpful?
Thank Greg J
Natalie K, Manager at Sugar House Casino, responded to this review

Hello Greg! Thanks for finally giving us a shot and just in time to take advantage of our Play & Dine New Member promotion. We are so glad to hear that you had an overall good experience at SugarHouse Casino! During your next visit, consider sitting down for lunch or dinner at our new steakhouse, Hugo's Frog Bar & Chop... More 

Level Contributor
6 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed July 6, 2016 via mobile

Food is too expensive and not so great eather the guest look too like from the street and not too off a inviting place looks a little ghetto.

Helpful?
Thank EVELYN T
Saint Louis, Missouri
Level Contributor
92 reviews
28 attraction reviews
common_n_attraction_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed July 4, 2016 via mobile

I visited this casino to procure a could of low-value chips for my dad, who enjoys collecting them as souvenirs. Of course, I had to join their program, which, due to a special they were running, gave me $25 in free slot play as well as a $10 credit for the purchase of food at one of their restaurants. Who... More 

Helpful?
Thank Spiritwolf922
Natalie K, Manager at Sugar House Casino, responded to this review

Hello and thank you for your feedback! We are happpy to hear that you decided to take advantage of our New Member promotion and even more happy to hear that you enjoyed your time with us. We hope that you will visit again soon. More 

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Questions & Answers

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