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Address: 1001 N Delaware Ave, Philadelphia, PA 19125-4326
Phone Number: +1 877-477-3715

Located a mile north of the Ben Franklin Bridge in the city's Fishtown...

Located a mile north of the Ben Franklin Bridge in the city's Fishtown section, SugarHouse Casino is situated on the Delaware River, with beautiful views along its waterfront property. With more than 2,000,000 visitors each year, the casino features 1,606 slots, 62 table games, fun and unique dining options and free valet and self-parking. The casino also provides free transportation via its Sugar Express trolley from more than two-dozen locations throughout the city. In addition to hosting a variety of events each week ranging from live music, SugarHouse Casino is also an avid community supporter, sponsoring some of Philly's greatest traditions, including the New Year's Day Mummers Parade and the Susan G. Komen Mother's Day walk. SugarHouse Casino employs more than 1,000 people and for five consecutive years has been voted a "Top Workplace" in the Philadelphia Inquirer and a "Best Place to Work" in the Philadelphia Business Journal.

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TripAdvisor Reviewer Highlights

Read all 192 reviews
Visitor rating
  • 12
  • 38
    Very good
  • 48
  • 30
  • 60

First time visitor – – they greet you with some slot play, and even a coupon for a $10 lunch. Not bad – – unfortunately, machines seemed a little tight, as there were no winnings... read more

3 of 5 bubblesReviewed 2 weeks ago
Denny B
Fort Wayne, Indiana
via mobile
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192 Reviews from our TripAdvisor Community

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Time of year
Showing 188: English reviews
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 2 days ago NEW via mobile

I been playing last two days....i always split a number but the dealer switched it to one number and i didnt realize it...well i hit that number and even the boss denied that i didnt spilt it....really...i have been splitting that number for last two days. The dealer was horrible..pit boss was worse for lying...told them to ck camera and... More 

Thank crazigar
Fort Wayne, Indiana
Level Contributor
801 reviews
155 attraction reviews
common_n_attraction_reviews_1bd8 284 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago via mobile

First time visitor – – they greet you with some slot play, and even a coupon for a $10 lunch. Not bad – – unfortunately, machines seemed a little tight, as there were no winnings. Nice casino – – mostly new!

Thank Denny B
Belmar, New Jersey
Level Contributor
13 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed September 14, 2016

not the most visitor friendly place on a weekend evening. Lots of heavily intoxicated people and trouble spots!!!! Be very careful this is not Atlantic City or Vegas!!!

1 Thank Andy B
Seminole, Florida, United States
Level Contributor
129 reviews
40 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed September 7, 2016

we taxied to and from as a bit too far to walk fromour hotel on Front and Market St., $9.00 trip each way with tip, worth going to if like to gamble, typical casino

Thank Shirley S
Natalie K, Manager at Sugar House Casino, responded to this review

Hello and thank you for visiting SugarHouse Casino during your holiday trip! We hope to see you again soon during your next visit to Philadelphia. More 

Tampa, Florida
Level Contributor
82 reviews
27 attraction reviews
common_n_attraction_reviews_1bd8 49 helpful votes
3 of 5 bubbles Reviewed September 1, 2016

It's not Vegas or even Atlantic City. Just about the same as any mid quality casino. I like to go to casinos if possible in every town I visit but haven't been for about 6 months. I understand games change and styles change, but I found the machines to all be almost the same. Some variation of the old triple... More 

Thank Veronica C
Level Contributor
50 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed August 31, 2016 via mobile

I went to the casino last night. I was very pleasantly surprised. The casino was in very nice condition. It was clean and well staffed. The beverage server was very available. But in PA they do charge for drinks. The dealers that I met were all very professional. Unlike other casinos these dealers new the games and made little to... More 

Thank philip c
Natalie K, Manager at Sugar House Casino, responded to this review

Thank you for visiting SugarHouse Casino. We appreciate your feedback and such nice comments about our property and team members. We will be sure to share your compliment with our Table Games team. We hope you visit us again when you're in the area. Next time, consider trying Hugo's Frog Bar & Chop House, our new steakhouse! More 

Dimock, Pennsylvania
Level Contributor
66 reviews
29 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed August 28, 2016 via mobile

I took my daughters, mainly for a first time experience at a big casino, but ended up having a delicious meal too. All the staff members were wonderful and we had a great afternoon.

Thank kjhatelklake
Natalie K, Manager at Sugar House Casino, responded to this review

Hello! We are pleased to hear that you selected SugarHouse Casino for your daughter's first time experience. It sounds like you all had a wonderful time. We appreciate your feeback and perfect rating! We hope to see you again soon for another visit. More 

Mentor, Ohio
Level Contributor
22 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed August 24, 2016

Although the Sugar House still allows smoking in the casino, there were a number of places that were smoke-free. There were plenty of slots, plus table games. I would say however, that the exterior was pretty bland. Normally any casino has colorful exterior which helps to find the place. My husband made a little money, I lost a little money,... More 

Thank Donna W
Natalie K, Manager at Sugar House Casino, responded to this review

Hi! Thank you for choosing SugarHouse Casino for your entertainment and dining destination during your Philadelphia visit. We are happy to hear that you were able to take advantage of our New Member promotion and overall enjoyed your time with us. Also, you are right about Casino's with colorful exteriors and we wanted to join the fun which is why... More 

Seminole, Florida
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed August 22, 2016 via mobile

Went in early August with my daughter and her fiance while visiting them from FL. We had a great time!! Casino has recently expanded and looks good!! Good table games and fun slots!!! Still offering comp drinks too. Nice casino in one of my favorite cities.

Thank DMini224
Natalie K, Manager at Sugar House Casino, responded to this review

Hi! Thank you so much for your kind comments and a perfect rating. We are so glad to hear that you had an overall good experience at the all-new SugarHouse Casino! We look forward to seeing you again soon during your next visit. More 

Level Contributor
10 reviews
6 attraction reviews
1 of 5 bubbles Reviewed August 20, 2016

I had wonderful things to say about Sugarhouse dining and that aspect was nice, but they lost my patronage and respect, and from MANY others as well, when this past July 2016 they do not want to reward me with a free play book after I lost $4,000 or more in 2 days playing their tight machines. No justifiable reason... More 

Thank Casandra M

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?