Philadelphia Zoo
9:30 AM - 5:00 PM
Monday
9:30 AM - 5:00 PM
Tuesday
9:30 AM - 5:00 PM
Wednesday
9:30 AM - 5:00 PM
Thursday
9:30 AM - 5:00 PM
Friday
9:30 AM - 5:00 PM
Saturday
9:30 AM - 5:00 PM
Sunday
9:30 AM - 5:00 PM
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About
Animals are on the move like never before at Philadelphia Zoo with Zoo360, a first-in-the-world system of trails passing through treetops, crossing over pathways & connecting habitats, giving animals like amazing big cats, majestic primates & marvelous meerkats the opportunities to travel & explore. Visit our baby western lowland gorillas, giraffes, hippos, polar bear, white rhino, zebras, red pandas, Amur tigers & more at America’s first Zoo. Explore a 42 acre Victorian garden & enjoy award-winning exhibits like KeyBank Big Cat Falls, PECO Primate Reserve, McNeil Avian Center & KidZooU, a wildlife academy that offers dynamic displays, rare breeds & hands-on experiences. The Zoo is one of the region's foremost conservation organizations & home to nearly 1,300 animals, many rare & endangered. By connecting people with wildlife, Philadelphia Zoo creates joyful discovery & inspires action for animals & habitats. Philadelphia Zoo is accredited by the Association of Zoos & Aquariums.
Suggested duration
2-3 hours
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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4.5
1,807 reviews
Excellent
900
Very good
610
Average
209
Poor
56
Terrible
32

Rachel
32 contributions
Apr 2022
The Philadelphia Zoo is a great zoo! The exhibits allow great views of the majority of animals. When visiting in the morning in late April, almost all of the animals were exploring their enclosures and visible as we walked through. We especially loved the bats, the giraffes, the gorillas, and the hippos. Be prepared to wait a while or come back to visit the hippos 2-3 times if you want to see them moving around the enclosure and being active. The spring flowers and blooming trees were also a very happy and beautiful surprise, and the zoo is full of flowers throughout.

Later in the morning and early afternoon, the zoo began to become more busy and the indoor enclosures were more crowded; however, the outdoor areas of the zoo are very large and provide more room to move around. However, this is something that can be expected at almost any large zoo you go to.

Based on our experience, I would never pay the $17 parking fee. Uber instead! We were also slightly disappointed by the gift shops as they were out of stock of several stuffed animal options and had no more "in the back". One improvement that could be made to this zoo is increased signs that point you in the right direction, and more maps throughout the zoo. We got pretty confused/lost while walking around and would have appreciated better directions.
Written April 27, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Tom and Heather
Swedesboro, NJ840 contributions
Jul 2020 • Couples
As places begin to open I have been looking to Trip Advisor for updated reviews to navigate the new rules with the pandemic. Therefore, after visiting the zoo I wanted to do the same.

First, reserve your tickets online! Whether you are a member or not you just reserve your tickets. Then at 7 am on the morning of your visit you will receive an email or text with your tickets.

At that time you must fill out a health questionnaire for you and your group. In that, you just agree to wear a mask in its entirety and maintain a social distance of 6 feet.

I my was really nice to see that all but two of the visitors at the zoo followed what they agreed to. There was one woman who refused to wear her mask despite the fact that the kids and man that was with her wore them and then there was a couple who kept them under their chin.

Please, as one of those high risk citizens, please be courteous enough to help keep your fellow human safe and wear the mask!

After you have your tickets make sure you know where you will park. There are many options of lots and a parking garage. The handicap accessible lot is still a fair distance away from the entrance so you may want to spend some time online planning that if you need accessible options. I have limited mobility and use a walker and got the handicap spot closest to the entrance and it was a challenge for me. They do have a few van only spots that are a little closer and the vehicles in those spots were not vans but there are only a few.

Other than that there is a drop off location in the front that someone can be dropped off if needed.

Once you are in the zoo...
All of the buildings that you would normally be able to go in to see the animals are closed. Any place where the enclosure would require close quarters to see them, it’s blocked off. Although we didn’t get to see a lot of the animals it was still a very nice 5 hour visit. We are members and we will return.

Online it says that there are a number of food options available and that you can preorder. I didn’t see that. We did go there at 8:30 but it took until close to noon for the few food trucks to open and they had very limited selection.

One thing I was looking forward to was buying one of the wild animal face masks but by the tine I reached the kiosk they only had child sizes left. However, I was pleasantly surprised to see that you can go in the gift shop in a limited fashion. Beware, they are not giving out bags to put the purchases in!

One last point, if your timed ticket is for 9:30, do not try to arrive at 8:30. They will not let you in until your scheduled time. Believe it or not there were people doing just that.

Get out and visit the zoo! The staff do their best to make it a good visit.
Written July 26, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

saaraa79
Willow Grove, PA4 contributions
Sep 2020 • Family
The Philadelphia zoo is one of our favorites. We get memberships every year. We went in September 2020 and were happy to see capacity was cut in half to allow for more room. However there were long lines to see exhibits such as the big cats and a lot of exhibits were completely closed. Most people seemed to follow mandatory mask rules but definitely some who refused. There was absolutely no social distancing around some exhibits, even ones with significant room, but that's an issue with the guests. We ended up donating because I imagine with limited capacity and less attractions open they are probably operating on limited income. A lot of reviews are commenting about not being happy they paid full price but I think that's a bit unfair.
Written October 2, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Jessica F
2 contributions
May 2022
It was my daughter's 11th birthday present for a girls weekend with herself, grandma , and I to take a road trip from Syracuse NY to Philadelphia. (About a 5 hour trip for us). My mom called a few days ahead of time to make sure everything was up and running and left a voicemail. No one got back to her. So we assumed with the zoo being open and the website saying the only exhibit that wasn't open were the birds. Well when we got there, Saturday May 14th. There were at least 5-7 exhibits that were closed, not counting a variety of other little buildings. There was no place to sit and eat in the pouring rain, we had to go hide with all the people in the tiger area. Food places , in the "Urban Garden" closed early because of the rain, so it was difficult to find a warm meal, it was $54. for 2 small fries, 3 non-alcoholic drinks, and two cold sandwiches that were supposed to be hot. The animals all seemed lethargic, there was hardly any action going on and defiantly not in all the cool tunnels. We came for the Wild Cats, and my daughter was terribly disappointed. The habitats are extremely small and most of the animals are on concrete!!! Two full grown hippos share a pool size smaller than the one at my mothers home. It was a terrible experience, hundreds of dollars wasted and my daughters birthday trip was basically a waste. Never Again.
Written May 24, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Shekeeta
1 contribution
Mar 2022 • Family
The Philadelphia Zoo has definitely changed since the last time I visited. On a nice spring day, there was barely any animals out to see. My family spent time walking around the zoo, looking and imagined what could have been in the enclosures. They also do not take cash for parking. The food area was not open. However, they had food cart on-site. The food carts sold over priced food. I was considering becoming a member. However, after my visit today. I have reconsidered membership with this zoo.

Adult admission $16x2= 32
Child admission $16
Parking $17
3 chicken fingers $10

Total: $75
Written March 21, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Shoregirl
1 contribution
May 2022 • Family
Don’t waste your time. Half of the exhibits were closed with avian flu or COVID listed as the excuse on the signs. Also the zoo closed at 3:30 pm
Cost : $86
It’s very unfortunate and we will not return
Written April 30, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Stacey H
1 contribution
Jul 2022 • Family
We drove 2 1/2 hours to visit the Philadelphia Zoo on a Tuesday to be extremely disappointed. You pay the full price to only have half of the animals out. There were lots of enclosures empty. One of the girls that worked at the ice cream stands was so obviously high on drugs, definitely not what you’d expect at a family experience. We used to really enjoy our trips to this zoo many years ago but the quality of this place has drastically changed. Unfortunately we will not be returning in the future.
Written July 28, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Vlad
California11 contributions
Aug 2020
The zoo is normally a wonderful place. However during these covid times they might as well not be open or they need to adjust prices accordingly. You must wear a mask even though you are outdoors. Almost NONE of the exhibits are open. They manage to fill the exit with their overpriced souvenirs but cannot figure out a system to allow people to enter and exit safely through indoor exhibits. Even the outdoor walk ways around the big cats and childrens zoo are closed. Not even the open air bird walk throughs are open. You can traverse the actual open parts in less than an hour and will see about a dozen animals. They're closed on weekdays as of labor day and I felt very taken advantage of paying full price for less than half of the zoo accessible. Tickets and entry are regulated and timed. They can do better than this. Wait until this insanity is over to visit.
Written August 28, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

SEHRITZ
1 contribution
Aug 2021
The timed tickets are a great idea for trying to manage the crowd. The parking $17 a car is outrageous. I saw other reviews they weren't charging for parking. But they did yesterday when we were there. The zoo is short staffed as expected like all other places anymore. The Tree House and Rope Course areas are closed. There were some exhibits closed. Mostly all food concessions are closed. We only saw two little places opened. One was selling fries and soda the other selling soda and cotton candy. Based on other previous reviews on Trip Advisor we packed our pull along cooler with drinks and sandwiches. We packed snacks in my backpack, paper plates, napkins, along with premade nuggets and mac n cheese in two little thermoses. I packed a plastic tablecloth from the $1 store and cut it in half to fit on two round tables. We had a great little picnic in the grove area by Dino Bites (which was also closed). There were many families there looking at us probably thinking what a great idea. The zoo is paved so pulling along the cooler was not an issue at all. We had a great day with our kids and grandkids. They enjoyed our little picnic lunch. The Big Time Dinosaur exhibit was nice. I expected more dinosaurs I guess but the kiddos love it. We went for 10 am time slot and they let us in at 9:30 am crowd. We did the zoo in 3 hours and had plenty of time to do another attraction in Philadelphia. Please note go earyl! Because the zoo did get quite packed around 12 pm when we were heading out. Also note..... they funnel you right to the exit at the end. Not sure if we would of been allowed to go back thru. We didn't ask and at that point the grandkids (one was sleeping) and the other ready for a nap.
Written August 16, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Howard C
1 contribution
Jun 2021
Went to the Philadelphia Zoo with my family first off the dinosaur exhibit was extra to visit you have pay extra most of the buildings are closed in the zoo. Cages are empty and the dinosaur exhibit didn’t work they were supposed to move when you stepped on the mats. They did nothing. 6 ABC News made it look like there was a lot to see only about 8 dinosaurs and they didn’t move! The pond that once had ducks and swans was empty and the water smelled. The vending machines didn’t work they took your money and I think $5 for a bottle of water is way too much money to spend it’s a wonder why the zoo was empty. Never again it’s a shame how once a beautiful zoo has gone down hill!
Written June 13, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Philadelphia Zoo - All You Need to Know BEFORE You Go

Frequently Asked Questions about Philadelphia Zoo

Philadelphia Zoo is open:
  • Sun - Sat 9:30 AM - 5:00 PM
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We recommend booking Philadelphia Zoo tours ahead of time to secure your spot. If you book with Tripadvisor, you can cancel up to 24 hours before your tour starts for a full refund. See all 7 Philadelphia Zoo tours on Tripadvisor