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Independence Visitor Center

Certificate of Excellence
Neighborhood: City Center East
Sponsored by:
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Address: 1 N Independence Mall W, 1 North Independence Mall West, Philadelphia, PA 19106-1518
Phone Number:
+1 800-537-7676
8:30 am - 6:00 pm
Open now
See all hours
Sun - Sat 8:30 am - 6:00 pm
Recommended length of visit: <1 hour
Fee: No

The Independence Visitor Center is the gateway to America's Most Historic...

The Independence Visitor Center is the gateway to America's Most Historic Square Mile. Located in the heart of Independence National Historical Park, the official Visitor Center of the region is the exclusive location to pick up free-timed tickets to tour Independence Hall.

The Independence Visitor Center also provides visitor services and amenities, including a multilingual staff fluent in nine languages, on-site ticketing to more than 60 area attractions and tours, free regional maps and brochures, comprehensive daily event listings, and free informative historical films and wireless internet access.

The Visitor Center is also the primary point of orientation for the City of Philadelphia, the Southern New Jersey and Delaware River Waterfronts, as well as Bucks, Chester, Delaware and Montgomery Counties in Pennsylvania.

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TripAdvisor Reviewer Highlights

Read all 1,873 reviews
Visitor rating
  • 941
  • 513
    Very good
  • 128
  • 19
  • 6
School trip

This was one school trip I didn't mind chaperoning! This place is amazing. So well done!! History comes alive! I know our students (6th grade) got alot out of it, but so did the... read more

Reviewed 5 days ago
Julie S
Towson, Maryland, United States
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1,873 Reviews from our TripAdvisor Community

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Showing 1,607: English reviews
Towson, Maryland, United States
Level Contributor
172 reviews
57 attraction reviews
common_n_attraction_reviews_1bd8 55 helpful votes
Reviewed 5 days ago NEW

This was one school trip I didn't mind chaperoning! This place is amazing. So well done!! History comes alive! I know our students (6th grade) got alot out of it, but so did the adults! I would recommend doing this first and then going sight seeing. This was inspirational and put things in context.

Thank Julie S
Columbus, Ohio
Level Contributor
322 reviews
93 attraction reviews
common_n_attraction_reviews_1bd8 122 helpful votes
Reviewed 5 days ago NEW

The information is wonderful and the history is great! However, they need to control the crowds and limit the number of people in certain areas. I have traveled all over the world and I have never been in a place that was so loud and employees had no control of their guest.

Thank Steinbrenner
Laguna Niguel, California
Level Contributor
307 reviews
167 attraction reviews
common_n_attraction_reviews_1bd8 77 helpful votes
Reviewed 5 days ago NEW

Rangers offer suggestions and give maps. They have 2 movies, not great but you do get some insite as to what happened.

Thank Nothomemuch
Pueblo, Colorado
Level Contributor
492 reviews
136 attraction reviews
common_n_attraction_reviews_1bd8 126 helpful votes
Reviewed 1 week ago via mobile

This is certainly a must when in Philadelphia. The history surrounding the bell and significance our country has placed on this symbolic icon is amazing. The stories how the bell has influenced our nation are inspiring.

Thank Kenmarsam
East Lyme, Connecticut
Level Contributor
20 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 1 week ago via mobile

First place you will want to stop if this is your first time to Philadelphia. Many helpful park rangers to assist you with your planning of attraction to visit. Many of attraction close to this location.

Thank Noelaniipo
Level Contributor
121 reviews
33 attraction reviews
common_n_attraction_reviews_1bd8 61 helpful votes
Reviewed 1 week ago

a visit to Visitor Centers is an essential part when arriving in a new city. The staff were very helpful, fully briefed on all aspects of visitors maximising their time. specially helpful in sorting out a personal mis-booking. tickets for Independence Hall are issued here - a visit not-to-be-missed. The building itself houses a theatre and limited snacks and drinks,... More 

Thank peter29alex
Ofallon, mo
Level Contributor
24 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 1 week ago via mobile

Saw a mini play about the constitution that was very moving. The audiences applauded. Nice exhibits including interactive things for children like being sworn in as president. An area called signer's hall with statues of all the signers. An actual signed copy of the Declaration of Independence. Plus an interesting interactive map that shows what parts of the world have... More 

Thank Kjgage
Saratoga Springs, Utah
Level Contributor
48 reviews
22 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
Reviewed 2 weeks ago

Arrive early before 8:30 AM as people show up and get all the tickets for blocks of time even if there is a short line. The two people in front of me blocked out over an hour of tour times. Then after you get your tickets to independence hall, come back and enjoy the free movies available about the history.... More 

Thank Dwight G
Crestview, Florida
Level Contributor
372 reviews
116 attraction reviews
common_n_attraction_reviews_1bd8 119 helpful votes
Reviewed 3 weeks ago

We were not impressed, too crowded, very narrow not setup very well.Ranger was curt not too friendly, but gave us a map and some half hearted directions. Tons of stuff in gift shop, some neat, and all over priced. Even the cheap kids stuff that you can get for a buck at dollar general was 5 bucks here. Biggest negative... More 

Thank ScubaRock
Level Contributor
38 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
Reviewed 3 weeks ago via mobile

Popped into the visitor centre to get a bus timetable, but found it had so much more! Lots of information about tours, museums, transport. A ticket office for tours and a kiosk to book tickets to sports events. There's even a small museum and 2 videos which play every 20 or 30 minutes. A great place to start your visit... More 

Thank TheNorthernStarlet

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Independence Visitor Center and other visitors
3 questions
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10 months ago
Columbus, Ohio

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Questions? Get answers from Independence Visitor Center staff and past visitors.
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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?