City Hall Visitor Center

City Hall Visitor Center, Philadelphia

City Hall Visitor Center
4.5
Historic Sites • Architectural Buildings • Government Buildings
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About
Located in the true center of Philadelphia, the City Hall Visitor Center allows visitors to experience one of the City’s most iconic buildings. Our knowledgeable Visitor Services Representatives offer visitor essentials including maps, brochures, souvenirs and trip itineraries. Interior and Tower Tours of this architectural treasure are available.
Suggested duration
1-2 hours
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
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4.5
1,393 reviews
Excellent
751
Very good
511
Average
98
Poor
20
Terrible
13

sheryl g
Detroit, MI19 contributions
City Hall is amazing. We popped into the visitor's center and the gentleman was so helpful. He was able to answer all our questions, even those not related to City Hall. There was a small selection of souvenirs that we perused as it was a 92 degree day and the room was cool :)
Written July 15, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Alana R
5 contributions
Do not even get me started on how much I love this place. Whenever I am even remotely near the building, I hear angels singing and it is almost as if I have entered the gates of heaven. Actually, city hall might be better than heaven (no offense God). I love it here. It is a part of the person I am and I am just obsessed, dare I even say in love with this building. It awakens something inside me, a fire within my heart that brings tears to my eyes every single time I get to stare into the yellow clock at the dark hours of the night. I want to live here, I want to raise a family here, I want to BE city hall. She is glorious and everything I have ever wanted and more. One time, I swear William Penn winked at me. I think he was trying to flirt. If he continued I would have tried to climb to the top and kiss him; maybe do a little more than kiss, I don't know. Highly recommend. This building will never get old. I love you city hall, you are the best thing that has ever happened to me.
Written June 25, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Connie G
Knoxville, TN164 contributions
The City Hall Visitor Center is an excellent place to get maps of the city and pick up souvenirs. Thank you for all the help you provided my husband and me.

It was here that we learned about the City Hall Tour offered daily at 12 o'clock.
How fortunate we were that we stopped there on Thursday because the City Hall Tour that day was lead by Howard Serlick. Everything Mr. Serlick brought to our attention about City Hall and the surrounding area was well worth hearing.
City Hall is a place you don't want to miss on your visit to Philadelphia. A most beautiful building and architectural marvel.
Written May 3, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

JoelLado
Brussels, Belgium179 contributions
very beautiful building. Somewhat different and unexpected from other American city halls. Would recommend.
Written April 2, 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Autumn M
Stamford, CT3,300 contributions
Family
We did not go inside, but the walk outside alone is worth checking it out. The architecture is beautiful. There are plenty of picture opportunities
Written July 22, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Davin D
San Antonio, TX897 contributions
This is a simply amazing architectural feature it’s so awesome to see things that were built hundred of years ago they’re still in use today.
Written April 19, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

John
Flintshire, UK5 contributions
Couples
Following on from our trip to New York I booked a day trip to Philly on the Megabus which was great and really convenient. Philly is a great city and very clean and much quieter and smaller than New York. Everyone we met were really nice and friendly. The visitor centre is very good with a store selling gifts and there’s other things to see and do even if you just want to sit down and have a coffee. Nearby there’s so much historical places and small gardens to see. The old town is really nice with plenty of places to stop off to get a drink or grab a cheesesteak the must thing to have when you go. We would definitely go there again. We actually visited in February but can’t go back that far on the calendar on the app.
Written April 18, 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Prawet J
Washington DC, DC13,366 contributions
When visiting Philadelphia, make sure that you schedule to visit the City Hall both inside (ticket through the Visitor Center) or just walk around the beautify building and take photos from different angle. I got to the Visitor Center just right before the door was closed so I spent time walking around admiring the statues and the building including the main plaza with a cafe and water fountain. This is not to be missed when in Philly, then a few blocks walking to enjoy the Reading historic in door market.
Written October 7, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

CristinaAriadna
Teddington, UK222 contributions
Friends
We had a very limited time in Philadelphia so when we found out we can go up in the tower of the City Hall and get some great views of the city we decided to do it as it wouldn't take long and we'd get a feel of Philly. Got our tickets at the visitor centre and the staff were really nice and helpful. They do time slotted tickets so you can pick your time. We were lucky that it wasn't busy so we got tickets quite soon but that's not always the case. So it kught be worth going early. I think tickets were about 12 dollars so not too bad. The elevator in the tower is quite old and small so only 4 people can go up at one time. If you can't deal with small spaces the this might not be for you. It's also an open elevator so you see everything. The person manning the elevator talks a bit about the history of it and the hall so there's a bit of info to go with the views. One up there you've got 15 minutes. So make the most of it. The views are pretty good so make sure you have battery for the camera. I'd say it was worth it and would recommend.
Written May 11, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Robert S
Lawrence, KS2,663 contributions
This is a huge building with an interesting history. We started our tour in the gift shop which has fun items and historic photos.
The tour covers a lot of info and space - you could get lost.
Our guide did a good job of giving us info and sharing anecdotes.
It is really the center of the city - you can walk right through it on the ground level - fascinating.
Don;t miss it.
Written April 16, 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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Frequently Asked Questions about City Hall Visitor Center

We recommend booking City Hall Visitor Center tours ahead of time to secure your spot. If you book with Tripadvisor, you can cancel up to 24 hours before your tour starts for a full refund. See all 17 City Hall Visitor Center tours on Tripadvisor


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