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City Hall Visitor Center

Open today: 9:00 AM - 5:00 PM
ADMISSION TICKETS (1)
One Liberty Observation Deck Philadelphia General Admission
From $15.00*
ADMISSION TICKETS (1)
One Liberty Observation Deck Philadelphia General Admission
From $15.00*
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Certificate of Excellence
Traveler Overview
  • Excellent55%
  • Very good36%
  • Average7%
  • Poor1%
  • Terrible1%
Travelers talk about
“william penn”(115 reviews)
“tower tour”(38 reviews)
About
Located in the true center of Philadelphia, the City Hall Visitor Center allows visitors to experience one of the City’s most iconic buildings. Our knowledgeable Visitor Services Representatives offer visitor essentials including maps, brochures...more
Open Now
Hours Today: 9:00 AM - 5:00 PM
See all hours
Suggested duration: 1-2 hours
Contact
1 Penn Square, Room 121, Philadelphia, PA 19107
City Center West
Website
+1 267-514-4757
Call
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Reviews (1,326)
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LanguageEnglish
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Traveler rating
554
355
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Show reviews that mention
All reviews william penn beautiful building tower tour observation deck municipal building amazing architecture elevator ride christmas market ice skating broad street love park city of brotherly love walk around across the street united states old city visitor center
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1 - 10 of 1,009 reviews
Reviewed 6 days ago via mobile

We were thankful to find a map of the city available. Staff helpful with directions. Worth a stop if seeking info.

Date of experience: July 2019
Thank Walkinlove
Reviewed 1 week ago

walk at the end as there some spot that you can take picture of yourself.Bathroom was clean.Go to the giftshop and buy souvenir.

Date of experience: May 2019
Thank bluecard21
Reviewed 1 week ago

City Hall is the beautiful centerpiece of the city. While the outside is gorgeous, the inside is equally so. Take the tour with friendly, informative guides and take the elevator up for a birds eye view of the city.

Date of experience: June 2019
Thank CoolSprings
Reviewed 1 week ago

Save your $15 that you will pay for a 15 minute view at the downtown high rise, One Liberty Place (the downtown city view from the top of a high rise office building). Instead, spend $10 taking a tour of the Old City Hall (it’s...More

Date of experience: May 2019
1  Thank 1Traveler19
Reviewed 2 weeks ago

We came in the 7th of June at 4:30 pm, we approached a lady behind the desk, Jonel. I spoked with Jonel (she was busy talking to her friend sitting across),ask her if CityHall tour is still available ? She stared at me and said,...More

Date of experience: June 2019
3  Thank mb i
Reviewed 2 weeks ago

You will be amazed by the immensity of this building. You will get a good amount of knowledge from the internet by doing a quick search, but if possible do the tour so you don't miss anything.

Date of experience: June 2019
1  Thank TrishLovesTravels
Reviewed 3 weeks ago

this is a gorgeous building- with an incredible attention to detail. Your eyes can scan teh facade for for some time, all the while seeing something new. You can walk inside and take a look at the outdoor interior. Once you leave this area toward...More

Date of experience: May 2019
1  Thank Matanda28
Reviewed 3 weeks ago

This beautiful building is well worth a visit, as it is rich with the history of Philadelphia. Tour guides are very informative and it is very educational to take one of the guided tours.

Date of experience: June 2019
Thank Carl C
Reviewed 4 weeks ago

This is well worth looking around to admire the architecture and get tourist information. Make sure you go through the gates to see some of the elaborate carvings.

Date of experience: June 2019
1  Thank RossOrpington
Reviewed 4 weeks ago

The city hall is located in the heart of the Center City. If you are on the hop-on hop-off tour bus, you will definitely pass by this historic landmark several times. The architecture is beautiful. The visitor center inside the building is very helpful. I...More

Date of experience: May 2019
Thank ILoveFoodComa
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Questions & Answers
Ask a question
schmutaki
January 4, 2018|
AnswerShow all 9 answers
Response from IVCC | Property representative |
Hi, @schmutaki. Philadelphia’s City Hall is both an architectural marvel, and a working seat of government. Citizens come to secure marriage licenses, probate wills and register to vote. Visitors travel from around the... More
0
Votes
liberty7318
October 24, 2016|
AnswerShow all 5 answers
Response from AlexanderK4420 | Reviewed this property |
I even called them to confirm - no tours are scheduled for that day.
2
Votes
Liz M
February 13, 2016|
AnswerShow all 6 answers
Response from Joseph W C | Reviewed this property |
It won't be open in observance of Presidents' Day
0
Votes