The Underground Spa & Wellness
The Underground Spa & Wellness
The Underground Spa & Wellness
4.5
8:00 AM - 8:00 PM
Monday
8:00 AM - 8:00 PM
Tuesday
8:00 AM - 8:00 PM
Wednesday
8:00 AM - 8:00 PM
Thursday
8:00 AM - 8:00 PM
Friday
8:00 AM - 8:00 PM
Saturday
8:00 AM - 8:00 PM
Sunday
8:00 AM - 8:00 PM
About
Designed as a tranquil retreat from the vibrant energy of downtown, The Logan features one of the premier spas in Philadelphia designed for the replenishment of the mind, body and spirit. Guests at our Philadelphia Spa are also invited to enjoy our additional facilities including our heated, saline pool, brand new relaxation room & well-equipped fitness center.
Duration: 1-2 hours
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- 19th St • 6 min walk
- 15th St • 8 min walk
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as wait time, length of visit, general tips, and location information.
4.5
67 reviews
Excellent
58
Very good
3
Average
3
Poor
3
Terrible
0
Jerrica
Hoboken, NJ117 contributions
Sep 2023 • Solo
The best full body massage I have ever had. Dylan was professional, and paid attention to areas of tension. I’ve had massages in the past, but this was incredible. I felt so relaxed after. I also had a facial which was very soothing. The woman who did my facial, sorry I forgot her name, checked my skin beforehand and made helpful recommendations. She also did a full body scrub which was a first for me!
Written September 23, 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Trude D
Tampa, United States93 contributions
Jun 2018 • Couples
If you're feeling fine and want to indulge in luxury, a massage or facial or specialty massage or all of the above, and you've got your bathing suit for some pool-time that's open for you all day the day of your Spa experience, and you can afford the treatment/s you want -- DO IT! It's pricey, but you'll never forget it.
We arrived at The Logan 10 days into a road trip, and our car had been lightly rear-ended a week before in stop-and-stop-some-more-and-maybe-go-a-little traffic on the highway entering Washington, DC. Not even a visible scratch on the bumper, but my lower back muscles felt painfully tight and required several daily sessions of stretching I'd learned from a chiropractor and my therapist. That stretching had always worked to relieve occasional lower back stiffness in two or three days -- not this time! We wouldn't return home to my regular massage therapist for three weeks, so I searched for a good therapeutic massage provider in Philadelphia and found that those at The Logan, where we were already booked for two nights, are among the best.
I scheduled a therapeutic deep tissue massage for 4 PM the afternoon we checked in. My masseur was Stephen, and if I lived within a half-hour of The Logan, he'd be my regular masseur. He's the only one I've used who is better than my regular masseur at home, and he's excellent. Stephen's "gift" (probably from specialized training + experience) is a diagnostic finger-tip evaluation of every vertebra of your spine if you tell him you're having back issues. I told him exactly what had happened, where the knotted, painful muscles were, and my usual "issue" spots. After his spine analysis (no bulging discs, no painful tendons), he got to work on the muscles that needed attention for 50 minutes. I think that if he'd found a bulging disk or acute pain that might require medical intervention, he would have stopped the session and recommended that I see a doctor ASAP. If you've got serious back discomfort, ask for Stephen!
The quiet "tranquility" room and the changing/shower facility are excellent - well-supplied with amenities and kept immaculately clean. My back felt supple and strong after the massage. After a hot shower and some time in the tranquility room, I felt refreshed and relaxed. The next morning, my lower back was again a little tight, but less than half as stiff and painful as it had been the morning before Stephen's massage! And it improved over the next few days, still needing a little stretching routine each day, til it was fully back to normal.
One more treat you'll find at The Logan spa is their lounging robe -- full length and hooded, in a thin-fleece-lined lightweight grey jersey. A little ribbing at the sleeve cuffs. An ample belt. It feels like a cloud is hugging you. If J. Peterman knew these existed, they'd be in his catalog. They're for sale. I bought one, and it'll be my all-season bathrobe. Now I can say "The Logan Spa -- Been there. Done that. Got the lounge robe."
We arrived at The Logan 10 days into a road trip, and our car had been lightly rear-ended a week before in stop-and-stop-some-more-and-maybe-go-a-little traffic on the highway entering Washington, DC. Not even a visible scratch on the bumper, but my lower back muscles felt painfully tight and required several daily sessions of stretching I'd learned from a chiropractor and my therapist. That stretching had always worked to relieve occasional lower back stiffness in two or three days -- not this time! We wouldn't return home to my regular massage therapist for three weeks, so I searched for a good therapeutic massage provider in Philadelphia and found that those at The Logan, where we were already booked for two nights, are among the best.
I scheduled a therapeutic deep tissue massage for 4 PM the afternoon we checked in. My masseur was Stephen, and if I lived within a half-hour of The Logan, he'd be my regular masseur. He's the only one I've used who is better than my regular masseur at home, and he's excellent. Stephen's "gift" (probably from specialized training + experience) is a diagnostic finger-tip evaluation of every vertebra of your spine if you tell him you're having back issues. I told him exactly what had happened, where the knotted, painful muscles were, and my usual "issue" spots. After his spine analysis (no bulging discs, no painful tendons), he got to work on the muscles that needed attention for 50 minutes. I think that if he'd found a bulging disk or acute pain that might require medical intervention, he would have stopped the session and recommended that I see a doctor ASAP. If you've got serious back discomfort, ask for Stephen!
The quiet "tranquility" room and the changing/shower facility are excellent - well-supplied with amenities and kept immaculately clean. My back felt supple and strong after the massage. After a hot shower and some time in the tranquility room, I felt refreshed and relaxed. The next morning, my lower back was again a little tight, but less than half as stiff and painful as it had been the morning before Stephen's massage! And it improved over the next few days, still needing a little stretching routine each day, til it was fully back to normal.
One more treat you'll find at The Logan spa is their lounging robe -- full length and hooded, in a thin-fleece-lined lightweight grey jersey. A little ribbing at the sleeve cuffs. An ample belt. It feels like a cloud is hugging you. If J. Peterman knew these existed, they'd be in his catalog. They're for sale. I bought one, and it'll be my all-season bathrobe. Now I can say "The Logan Spa -- Been there. Done that. Got the lounge robe."
Written June 20, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zen Day!
Thank you so much for taking the time to share with us about your experience. I look forward to meeting you on your next visit.
Steven is one of a kind and I will share this message with him.
See you soon!
Light & Zen
Lanez
Written August 18, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JustAskMe_123
Mamaroneck, NY30 contributions
Aug 2017 • Solo
I wish I could also write a glowing review but my one experience there does not merit it. I am experienced with reflexology. When I had my reflexology session, I had to (cry out in pain) ---- ask the technician not once but THREE times to decrease the pressure. I don't have unusually sensitive feet and therefore this was not a relaxing experience. I mentioned at check-out that too much pressure was applied and the spa attendant said something about my 'next experience there might be better.' She was not overly concerned and I was glad it ended.
Written May 7, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Oh no, I'm so sorry about your experience!
Please email me or dial the spa I would love to make it right. Lanez.perry@theloganhotel.com
Thanks,
Light & Zen
Lanez
Written May 10, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mmanion67
Philadelphia, PA29 contributions
Oct 2018 • Friends
I went with two friends into the city for a girls night away. I made reservations for us to each have an 80 minute massage. The staff gave us a nice tour of the facility and got us settled in the relaxation room -- which was dimly lit, and comfortably situated with fluffy terry robes, nice chairs and a soft blanket. We were taken to our spa rooms for the massages quickly. I'd brought a bottle of champagne to share, which they put on ice immediately. After our massages were finished, the staff brought flutes for us to use for the champagne. We stayed in the relaxation room for an hour, catching up and enjoying the peaceful environment. Each of us indicated that this massage was the best massage we ever had, and that we would come back with our husbands to enjoy the experience again. Regarding massage therapists -- Dillon was my therapist and provided a great deep tissue massage. I would highly recommend him to anyone who loves a strong but calming deep tissue massage.
Written October 15, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Zen Day!
We are glad that you enjoyed your experience at the Underground Spa & Wellness. Our spa team takes pride in providing a relaxing environment.
I am very happy to hear that your party enjoyed the overall experience with our spa team. I am very delighted to hear that your massage with Dillon went well.
We hope that you book future appointments!
Light & Zen,
Lanez
Written January 5, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Keiyanna S
1 contribution
Oct 2017 • Couples
This was my second visit to the Spa. We had such and amazing day. As we walked in we were greeted by staff who congratulated us on 19 years of marriage. Our couples Massage was amazing. We were given complimentary sparkling cider as well as a personalized anniversary card and gift for the both of us. The Spa was very Comfortable, Clean and Cozy. Great customer services and very friendly staff. I love this place!!!
Written October 30, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We LOVE Anniversary's, thank you so much for spending it with us!
We hope to see you soon!
Light & Zen
Lanez
Written October 31, 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stefy B
Philadelphia, PA9 contributions
May 2018 • Solo
Yesterday I had the pleasure of my first spa massage with Hilde. Well, let me tell you - she was a DREAM! I workout 6 days a week and try to take care of my body - lately I have become so tight and stiff - not enough body care, too much stress, and not enough sleep. Hilde was just what I needed - she touched my soul!! Her method is amazing - she will let your body speak to her as she does what "IT" needs. I really felt so much better afterwards. I have been searching for a masseuse for quite some time that fits my needs and preferences - she is it. I will be back! .... also, the robes are just delightful!
Written May 23, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
WOW she touched your soul!
That is fantastic! Hilde truly is a gem! I'm thankful to know her and work with her. I will share your kind words with Hilde because it will make her day as it did mine.
See you soon!
Light & Zen
Lanez
Written June 9, 2018
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jillrobin82
jillrobin8211 contributions
Nov 2017 • Couples
We had two of the best massages of our lives. They were incredible. Emmanuela was outrageous.
But unfortunately children were running all over the spa grounds - jumping into and screaming in the spa pool, running outside the “meditation room,” and in the changing rooms during our shower. If just looking for a good massage and not caring about the relaxing atmosphere, then this is the place.
But unfortunately children were running all over the spa grounds - jumping into and screaming in the spa pool, running outside the “meditation room,” and in the changing rooms during our shower. If just looking for a good massage and not caring about the relaxing atmosphere, then this is the place.
Written November 26, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
wanderlustlife
Philadelphia, PA21 contributions
Oct 2017 • Solo
As a global spa connoisseur who travels a great deal for work, I'm happy to have discovered The Spa at the Logan in Philly. From the moment I made my appointment with Lanez for a Nirvana Stress Relief Massage to the end of my magical 80 minute session with my gifted masseuse, Cheryl, I had an exceptional spa experience! The staff were warm, and welcoming, plus the overall environment is serene - just what I needed. After my massage, I explored the pool, manicure area and spent quiet time in the meditation room. I'm now planning a return visit for my birthday with a girlfriend's retreat!!!
Written October 29, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello,
Thank you for taking the time to experience the Spa at the Logan and for the wonderful compliment. We look forward to seeing you again for your Birthday Bash!
Light & Zen
Lanez Perry
Written October 31, 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
NamasteTraveler2
Long Island, NY10 contributions
Sep 2017 • Solo
I enjoyed a wonderful Nirvana massage and a foot treatment. Steven was excellent, very professional. The products and oils are high quality and smell beautiful.
Written September 15, 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello,
Thank you for taking the time to experience the Spa at the Logan. Steven is an amazing therapist and we're glad that you enjoyed our product line as well! We hope to see you again in the near future!
Lanez Perry
Written October 7, 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pisan2509
Chicago, IL86 contributions
Oct 2018 • Business
Came here after a long week business trip and was fighting a migraine. I've worked in the spa industry for over 10 years. It was hands down one of yhe best massages I've ever had.
Written November 25, 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for taking the time to let us know how much you enjoyed your massage! This is such a nice compliment!
Our therapists are truly dedicated to their craft!
Light and Zen,
Lanez
Written January 11, 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I don't know the answer to that question. My apologies. You could call the spa and they could answer the question for you.
Written February 14, 2019
Can I purchase a gift certificate for my Philly daughter?
I just created an account with your spa booking - book4time...
Your website is not well integrated with your services.
Written December 3, 2017
Good Morning!
Thank you for thinking of us, we look forward to meeting and servicing your daughter soon. Can you please dial the Spa, we have two options available. At your convenience stop Underground the Logan Hotel and our Spa Concierges will happily complete the transaction and there are usually small gifts we place in the bag or you can email us. I'm not able to leave an email address here, so please dial us when you can.
Hope this is helpful!
Light & Zen
Lanez
Written December 3, 2017
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*Likely to sell out: Based on Viator’s booking data and information from the provider from the past 30 days, it seems likely this experience will sell out through Viator, a Tripadvisor company.
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