Time of year
travelgoddess01 wrote a review Nov 2020
Dallas, TX4 contributions
The website says to call or text for reservations. Sent a text and never heard a word back. Not a good way to run your business.
Date of experience: November 2020
Natasha W wrote a review Nov 2019
Our guide had some technical issues and Pete (the owner) took us out. It was such a great experience. He told stories of the years past and gave us an amazing day ! We will stop by there again if we are in the area. Great day !!
Date of experience: November 2019
Thomas wrote a review Jun 2019
The ride through the national park was great, the scenery is just gorgeous. The guide and the owner were very friendly. We met at the ranch, tried saddles and horses, and were quickly instructed in riding basics as we never rode before, then drove to the park for the ride. These people were hit hard by a tornado a few years back and lost almost everything. There are debris around the ranch, it doesn’t affect the experience whatsoever as the ride is not on the ranch.…
Date of experience: June 2019
Teri S wrote a review Apr 2018
98 contributions38 helpful votes
I took my young grandson, who has limited experience riding horses. I have been on several horseback riding tours elsewhere and thought it would be a fun thing to do on Spring Break. First of all, it’s hard to find because there’s no sign and the place is literally a dump. There is junk piled everywhere all over the property - and all kinds of animals running around - pigs, dogs, chickens, etc. who are pooping all over the place with no attempt to clean anything up. No one greets you - and it took three people 40 minutes to get saddles on 3 horses. They were very disorganized. The lady who runs the place, put my 10 year old grandson on a horse, put him and the horse inside a corral, gave him two instructions - how to make the horse start and how to make it stop, left the corral, closed the gate, left my grandson by himself and told him to practice riding the horse around the corral while our horses were getting saddled up. Seriously?! Needless to say, I went in the corral with him. It was just the lady, my grandson and myself on the ride. She was in front and became annoyed when my grandson’s horse got too close to her horse. I attempted to engage her in conversation and all I got were yes and no answers. She had no patience with our lack of riding skills and no personality. The ride consisted of an open pasture with a little creek we had to cross over which unfortunately had a steep bank. She had to turn around and grab the reins of my grandsons horse because the horse was going sideways down the bank, which was scary and Very unsafe! There was no riding path or trail - just an open pasture which wasn’t even scenic. After 45 minutes we asked to go back because it was boring and I just wanted to get my grandson and me out of there. On the way back - we passed some makeshift broken down travel trailers which is where the lady and the two young men stayed. There were also old broken down rusted vehicles and equipment, a half burned down house, and piles of junk and trash all over the place. I don’t know where the owners are but I was told they own about 60 horses. This place is a health hazard, unsafe and I would never go back. …
Date of experience: March 2018
2 Helpful votes
Response from Cheri W, Owner at Arbuckle Trail Rides
Responded May 11, 2018
I'm sorry you thought the ranch was a 'dump'. Most people recognize that a tornado came through here. It's been very difficult for us (we're in our 70s) to get the place back up and running. We admit we still have much to do, but have spent most of our time clearing and re-fencing pastures to making them safe for our horses. We lost our son's home and our home of 36 years along with our barns, shop, implement shed, a large hay shed, most of our beautiful big pecan trees and, sadly, several horses. Thankfully, we were safe in a tornado cellar. It was not a small tornado; It was a 3/4 mile wide EF4. We have had several semi-loads of debris hauled off, but we do have much to do while still trying to raise and train horses, give riding lessons and take out recreational trail riders. Most riders enjoy the pet pot belly pigs, pet goats other critters that show up every time someone drives in. Our son and his wife and our 3 grandchildren now live in a large trailer while our horse helpers still live in the small trailers that offended you. [Typically, re-building homes comes last on a working ranch.] It is a fact that it is not as beautiful to ride here in the winter and early spring because nothing is green. It is much prettier in the summer. We usually are told how beautiful it is and how far one can see from the hilltops on the back-end of the place. The more scenic rides are the 2 hour and longer rides that we take out in the National Park where we ride on over 4000 acres of the Arbuckle Mountains. The trails and creek crossings are very safe. Sure footed trail horses manage uneven ground quite well. In 19 years of doing this, one has never fallen down.
AnnmarieK wrote a review Apr 2018
San Francisco, California242 contributions120 helpful votes
It was nice to be out for the day with my daughter and it was an average trailride. Some things to take note of though: When you enter the property there are no signs where to park, it is kind of confusing. It seemed unkept/unprofessional. There were no introductions at first, no instructions of where to go or what to do(like basic-you never walk behind a horse-which there was a lot of that going on) It seemed chaotic as to what staff was supposed to do what. There are no waivers to sign, the owner was on her cell phone the whole time trying to take care of things (busy time with spring break). We asked one lady who worked there what our horses' names were and she said, "They don't know them, so it doesn't matter anyways" Every trail ride I have been on the horses know their names and respond to them. We thought that was strange. Watching the staff get the 9 horses into the trailer was also an interesting experience. The trail ride itself was okay, kind of boring, the guy who led it (we were under the impression there would be 2 guides-one in front and back) had just been working there a few weeks, nice guy, but didn't know a lot or didn't offer a lot about OK, the nature, the trail, etc. Another thing to note is that we didn't know that we had to get back into our car and follow the horse trailer to the trailhead to start out. That was fine but...the horse trailer was travelling very fast and was hard to keep up with in an area that we were unfamiliar with. Also, when we were done, we were left on our own to get out of the national recreation area so take a map and make sure you have gas. The worst part was my 12 yo daughter's helmet that I didn't realize until it was too late (it was duct taped together in the front and in the back most of the hard plastic was gone -you could just see the lining). This is unacceptable. For the most part it was fine, we wouldn't do it again though. If you are in the area, you can try it as it seemed to be the only trail ride experience available. …
Date of experience: March 2018
3 Helpful votes
Response from Cheri W, Owner at Arbuckle Trail Rides
Responded Apr 5, 2018
I'm sorry you did not find the property well organized. I would have to agree with you. I'm afraid it is not fully cleaned up following the 3/4 mile wide, EF4 tornado that wiped all of our facilities (along with our home and our son's home) off of the map. I'm sure it is not a very good excuse, but it was much worse and we are trying to get it all cleaned up as quickly as we can. The completely destroyed 3500 sq ft home across the highway all landed on our place. Our priority was to clean up the fields and replace fences which were all 100% destroyed. The last part to clean up is the barn and shop area (all completely destroyed) as there are no horses kept there any more. And yes, we did lose several horses and are still caring for several injured ones. There were 2 guides on your ride. One has guided trail rides for us for more than 15 years. The other started helping us this past winter. Both are excellent guides, have excellent backgrounds with both people and horses and are generally, very well liked. This is the first time we have gotten any negative feedback about either of them, but, then, as you said, it was spring break and we were very, very busy, having to turn away many more riders. And yes, guided group trail rides can be pretty boring for a person that is an experienced rider. It is all walking since many of the riders have never been on a horse before. Safety is the most important factor. We do private rides for experienced riders and mount them on our ranch horses that are used for working cattle. That may be more suitable for riders with your level of experience. I don't know why one would have to have plenty of gas to get back to the highway. The trail-head is 1/2 mile from the main Park road. When you go back to the main Park road, it is less than a mile to the US Highway if you go either direction on it. Finally, there are no waivers to sign because the Oklahoma Equine Limited Liability Law does not require them. I'm sorry you got one of our old helmets. We have mostly new ones as the helmets get very rough treatment. The sun visors are either gone or taped on on some of the older ones. The padding and harness are intact on all of them. Oklahoma law does not require use of any helmets, but we insist that all riders under 18 wear them and offer them to all riders.