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Review Highlights
AWFUL COMPANY!!!!

We booked a limo at the 13th of April for the 7th of may from JFK airport to NYC. On the 7th on... read more

Reviewed May 11, 2019
Simone W
Avoid it was awful and a rip off

Taking our eldest daughter to NYC for the first time. Ordered a stretch limo with water and... read more

Reviewed February 3, 2019
guyl690
,
Jersey, United Kingdom
via mobile
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Traveler Overview
  • Excellent18%
  • Very good6%
  • Average1%
  • Poor3%
  • Terrible72%
1 week ago
“Great service”
May 11, 2019
“AWFUL COMPANY!!!!”
About
Suggested duration: 1-2 hours
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Contact
New York City, NY 10001
Website
+1 212-366-6600
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Reviews (65)
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1 - 10 of 51 reviews
Reviewed 1 week ago

The driver was waiting at the airport even though we were 20 mins early. car clean, driver was polite and friendly

Date of experience: June 2019
Thank akfxxx
Reviewed May 11, 2019

We booked a limo at the 13th of April for the 7th of may from JFK airport to NYC. On the 7th on may, the day we needed the limo AND booked the limo for in GOOD time, they sent us an email saying they...More

Date of experience: May 2019
Thank Simone W
Reviewed February 3, 2019 via mobile

Taking our eldest daughter to NYC for the first time. Ordered a stretch limo with water and champagne and their meet and greet service. There was no one there to meet us. We waited for 25 minutes and had to call. The person at the...More

Date of experience: February 2019
1  Thank guyl690
Reviewed December 19, 2018 via mobile

Wouldn’t recommend this company at all! We booked a stretch limousine as a surprise for our kids in NYC on Christmas Eve a month prior to our arrival which was all confirmed. 5 days prior to our visit we had an email to say that...More

Date of experience: December 2018
Thank Sarah P
Reviewed December 17, 2018

I had arranged a pick up at JFK for our trip to our hotel in Manhattan as a surprise for my 14yo granddaughter who was traveling with me. The driver was on time and polite but hard to engage in conversation. The car was a...More

Date of experience: November 2018
Thank JCL50
Reviewed November 7, 2018

Driver was not waiting for us even if "Greet and meet" was paid. We had to phone him several times before he arrived to the wrong place. We forgot a bag at the car and being told 5 minutes after the car left he tried...More

Date of experience: November 2018
Thank Tomeu F
Reviewed October 23, 2018 via mobile

Why should you use NYC Limousine I hear you ask? Here are a couple of reasons why NOT: 1. Driver went to the completely wrong terminal at EWR despite them having our flight details 2. Had to ring their despatch dept twice and got the...More

Date of experience: October 2018
1  Thank James B
Reviewed October 19, 2018

Don't use this company, they are very deceitful, the reservation quotes don't match the final billing & are non responsive. I called the main office to complain & never got a return call & they required that I provide them with the reservation that they...More

Date of experience: September 2018
1  Thank JOSEPH B
Reviewed October 8, 2018 via mobile

Booked twice but had to cancel due to fraud appearing on my credit card. I had not used the card for any other transactions. I contacted them to cancel and inform them about the fraud. They didn't mention the fraud in the reply canceling. The...More

Date of experience: October 2018
Thank pc041967
Reviewed October 6, 2018 via mobile

Waited 1.5 hours never turned up and couldn’t get through to the customer service whatsoever absolute scam

Date of experience: October 2018
Thank samP2849RA
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Questions & Answers
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hsbcarena
March 11, 2019|
Answer
Response from JCL50 | Reviewed this property |
Hi i am sorry OI dont know the address where the company I used is based but it was nyclimousine Ph +1 (212) 366 6600 if that helps at all. I booked a sedan but was supplied with a SUV which was a much more impressive... More
1
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Denise M
September 20, 2018|
Answer
Response from guyl690 | Reviewed this property |
They run a big banner advert online through Google so if you search for “JFK Limo transfer” these clowns show up.
0
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